Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by MIHO from JAPAN

素晴らしい部屋でした

Posted May 24, 2016 on Hotels
部屋が広くて、ゆったりと快適に過ごせた
5 out of 5
by James

This traveler left a rating score only Posted May 2, 2016 on Hotels
5 out of 5
by Antoinette from NYC

Lap of luxury

Posted May 2, 2016 on Hotels
The location is central between the city and upstate, but I stayed there because I wanted to wake up in a beautiful hotel with 24 hour room service. The suite was tastefully decorated, and the bathroom was large and state-of-the-art. The staff was eager to please. Disappointed with the service from the room service department, and the food was nothing to write home about. The china is very lovely Rosenthal, and coffee always tastes better on fine china, though the coffee was nothing to write home about, either. That said, I plan to book another stay there next time I'm in the area.
5 out of 5
by Jill

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
by A verified traveler

Great Place

Posted Apr 10, 2016
Pros: All-inclusive, easy to walk to everything you need...
All staff was ultra-nice and all amenities were great. Very clean, great security and easy to order anything you'd like...
3 out of 5
by leon from Jamaica ny

Nice but would not say great

Posted Mar 28, 2016 on Hotels
Did not like the fact that my room did not have a view of the city only of a wall tried to change it but to no avail wifi was not free and there hold on your card is pretty steep
5 out of 5
by Kinah Rosas from New York

Wonderful time!

Posted Feb 20, 2016 on Hotels
Great service and staff, so close to local restaurants, movies, shopping. Worth the splurge!
4 out of 5
by A verified traveler

Great indoor pool for families!

Posted Dec 30, 2015
Pros: The pool and ambiance was great. Huge bathrooms!
Cons: Room service could provide bigger portions.
Location: Right in the middle of White Plains.
We loved the indoor pool on roof top, and the beautiful ambiance of the hotel. The bathrooms were huge, and the tub was spectacular.
5 out of 5
by Clint

This traveler left a rating score only Posted Dec 29, 2015 on Hotels
5 out of 5
by John

This traveler left a rating score only Posted Dec 22, 2015 on Hotels