Ratings based on 198 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maui

Classy Hotel in the Heart of White Plains

Posted Jul 6, 2017
Pros: Service was incredible
Perfect location. Great restaurant in the building (BLT) Great spa services too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
A lot of nose and no body do anything about it. People running in the hall way
5 out of 5
Recommended
for Everyone
by A verified traveler

always a pleasant experience

Posted Jun 5, 2017
Pros: excellent staff and maintenance
Cons: mattress on pull out sofa was terrible
I was surprised that there was no door between the living area and bedroom in the suite. The staff is consistently excellent
4 out of 5
by Corey

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Everything was great until we decided to eat before leaving and gave our luggage and a shopping bag to the valet parking to later realize we were missing my sunglasses case.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Great place. Would return when in this area again.
5 out of 5
by Jessica

This traveler left a rating score only Posted Feb 25, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

Stunning bathroom!

Posted Jan 16, 2017
Pros: The bathrooms was superb!
Location: It's in a great location, central to everything. There are two malls within walking distance and several bars and restaurants.
We live in NYC and spent one night here for a wedding during a snowy January day. The service was great, staff was friendly and professional. The spa-like bathroom made the stay absolutely INCREDIBLE!
5 out of 5
by A verified traveler

Posted Jan 13, 2017 on Hotels
Staff was wonderful.