Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
Pros: Great
Hotel and staff wonderful could not have been better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Intuitive Staff takes it to an A+

Posted Jul 23, 2015
Wonderful oasis with a prime location. The Ritz Carlton Team at the WP location went well beyond the norm of great service, the exquisite rooms matching the level of service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business travel made very pleasant.

Posted Jul 2, 2015
Pros: Friendliness of staff and extremely clean!
Its nice to stay at a hotel where staff remembers who you are daily......the staff went out of their way to accommodate every tiny request. I appreciate it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from new York

Quick night with my daughter

Posted Jun 1, 2015
Wonderful staff , rooms ok. Great location . You get the serice that you would expect from the Ritz Carlton . Will definitely stay again when I'm around that area
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Pros: Staff were cooperative and friendly. Kid friendly on the weekends....
The hotel is beautiful and the staff is terrific without exception. It is, however, expensive -- $65 for breakfast for my 12 year old son and I -- but it was a splurge, and the experience was worth it. Exquisite pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent hotel and superb staff

Posted May 26, 2015
I loved my stay. The staff is very friendly and make you feel at home. Had an amazing stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect hotel , Perfect stay!

Posted May 25, 2015 on Hotels
The best experience and will definitely be returning. From the moment we arrived to the time we left , we recieved top notch service . The staff was so so hospitable and friendly and we were addressed cordially by all the staff by name. The staff is definitely five star. A special mention to the doorman Kevin who was so friendy and guided , advices and helped us stay informed about the area . The pool was perfect temperature. The room perfectly clean and the beds were oh so comfortable. Located in the most prime location and we were able to walk everywhere. Need I say more ?
5 out of 5
Recommended
for Families
by A verified traveler

Everything is great !!

Posted May 22, 2015 on Hotels
3度目の滞在でしたので、快適度はわかっていましたが、朝ゆっくりしたくて朝食を一度も頂かなかったことだけが残念でしたが、インターネットも無料になったし、快適そのものでした。お風呂のシャワーがもう少し使い易かったらパーフェクトです。もしまたホワイトプレーンズに行くことが有ったら必ず泊まりたいです。
5 out of 5
Recommended
for Couples
by William from Washington, DC

You Get What You Pay For

Posted May 12, 2015 on Hotels
Expensive, but excellent in all regards. ($5 for a piece of toast on the room service breakfast menu!)
5 out of 5
Recommended
for Couples
by A verified traveler

Great getaway

Posted May 8, 2015 on Hotels
Stay could not have been better. Manager sent a complimentary bottle of wine to the room which was greatly appreciated. Will absolutely be back as soon as we can.