Ratings based on 77 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 22, 2017 on Hotels
Comment from Hotel Management
Apr 11, 2017 by Chris Ferreira, Hotel Management
Thank you. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
4 out of 5
by Heather

Posted Feb 17, 2017 on Hotels
When we arrived they had no record of our booking until I phoned my husband to ask who we booked through did the receptionist bother to look in the back office. She seemed to wait until I got really annoyed. Once we checked in everyone was very pleasant.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Good Evening Heather Apologies for the inconvenience on arrival. I am happy to see you enjoyed the rest of your stay with us. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
3 out of 5
by Renaldo

Posted Jan 7, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Good Evening Ronaldo Thank you for the rating. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
3 out of 5
by A verified traveler

Posted Dec 29, 2016 on Hotels
The rooms were average but i enjoyed the variety of games made available to us.we realised when we got there that our room didn't have a fridge which we needed for our baby's food, but when we enquired they provided us with one. Very friendly staff.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Good Evening Thank you for the great feedback! We hope to see you soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
5 out of 5
by Daisy

Fix the bathroom door at 4a

Posted Dec 26, 2016 on Hotels
Good
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Good Evening Daisy Thank you for the feedback. We will definitely fix that door. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
3 out of 5
by A verified traveler

Need maintenance

Posted Nov 10, 2016 on Hotels
TV was not working. No kettle in the room. Shower head restricted water flow too much
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Good Morning Thank you for the feedback. We are using "low-flow" showerheads in order to safe water and electricity. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Secluded hotel, great location

Posted Oct 17, 2016
Pros: Location if you want absolute rest
Cons: Check in was a nightmare. Took an hour whilst trying to locate our reservation from Expedia. Email was down. Staff very kind and offered nice room
Location: Golf course next door. Kruger park 30 minutes away. Restaurants on ite and nearby
Out of town, in bush like setting. Good for quiet rest and relaxation. 30 minutes to Kruger Park reserve.
Comment from Hotel Management
Oct 19, 2016 by Chris, Hotel Management
Good Afternoon Thank you for the review. Please accept my apologies for the delay during check-in. I am happy to see you enjoyed the rest of your stay. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
2 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
the place is located in a quite area and the area is beautiful, but the room i stayed in was so disappointing, no Wifi as advertised, no microwave, no bar fridges, the cupboard for storing clothes looks terrible, the walls are dirty and the lastly the shower take the cup, i have never seen a shower head so close to the wall, showering there poses a risk. breakfast was exceptional and the supper we had was great.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Good Morning Please allow me to thank you for taking the time to complete our guest survey. It is absolutely necessary for us to know how our guests experience our service. I am very happy to see you enjoyed the Restaurant, as well as the location of Greenway. Please accept my apologies regarding the room issues mentioned. We do have a variety of rooms available, it all varies in size. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
2 out of 5
by A verified traveler from maputo, mz

Posted Aug 22, 2016
Rooms need to be refurbished. Rooms need to be cleaner Gardens well kept and clean Breakfast average Staff friendly
Comment from Hotel Management
Aug 24, 2016 by Chris, Hotel Management
Good Evening gm Thank you for the feedback, it only assist us to improve. Kind Regards Chris Ferreira General Manager Greenway Woods Resort
3 out of 5
by HDforhotels

Posted Jul 5, 2016 on Hotels
Comment from Hotel Management
Jul 13, 2016 by Chris Ferreira, Hotel Management
Thank you for the rating. Kind Regards Chris Ferreira General Manager Greenway Woods Resort