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Staff at the front desk were courteous, knowledgeable and friendly especially Candace. She was fabulous. Keep her and promote her. Her customer service skills are fantastic. Everyone was friendly. The breakfast meal was clean, healthy and tasty. Room was clean and everything worked.
The room was fine and the bed was really comfortable. There was an issue with pooling water in the tub and sink. Even after I brought it to the hotel's attention, it did not get resolved. I told them at checkout and they gave me a comp breakfast and road snack only because the room was booked through ...
I've been staying at embassy for many years in the pass the staff have been very friendly and helpful. On this particular visit the young lady at the front was just not professional or friendly at all.. keep in mind after tax these rooms are 200.00 a night with paying this amount you expect a smile ...
Hotel staff was very friendly. Our room was clean and spacious. The breakfast was very good. My only complaint was I could have gotten a cheaper rate by booking directly with the hotel instead of going through a third party booking.
Enjoyed staying here. The staff and accommodation were perfect. Breakfast was great, and we were not rushed at closing time, unlike other places we have been.
Only complaint I have is that there was no ice machine on my floor. Other than that, everything was GREAT!!
Your heart starts to race when you see a shoe sale and your eyes light up at the sign of a designer boutique, so a shopping hotel in White Station is a must for you. Pack an empty suitcase to store all your new purchases when you book a hotel near shopping malls here on Expedia.com.