Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Soldotna Alaska

Comfortable hotel

Posted Aug 30, 2015
The hotel is much nicer inside than it appears from the outside. The room was large and modern and the bed was very comfortable. They had a nice choice of breakfast items. would stay here again.
5 out of 5
by A verified traveler from Edmonton, AB

Nice hotel on the edge of town.

Posted Nov 25, 2014
Pros: It was very clean.
Cons: The complimentary breakfast. Scrambled liquid eggs and pre-fried bacon just really doesn't do it.
We arrived on a stormy day, at about 4:30. The front counter staff member was very courteous and extremely helpful in finding a room for us on the main floor so we wouldn't have to carry our heavy cases up the stairs. The lobby was welcoming with a beautiful fire in the fireplace and comfy chairs/couches in well-designed conversation groups. The night was quiet, the bed comfortable, and we enjoyed a very good sleep. Check-out the next morning was accomplished quickly and efficiently.
3 out of 5
by A verified traveler from canada

Nice place to stay

Posted Sep 16, 2014
Pros: Convenient location and good price point.
Cons: Already mentioned above.
Location: easy access to shopping mall with staples, walmart, restaurants etc.
Booking agent never asked about preference for smoking or non smoking so had to have our room changed to a non-smoking one. Front desk clerk was friendly and accommodating. Did not have time to use hot tub or gym and were not able to take in the continental breakfast. so cannot comment on that. The one disappointing part was when the maid service was knocking on our door at 9 am to clean the rooms when we were still sleeping. Apologized and then heard her go to another room only to hear her apologize again. Are they not required to check at the front desk when people have checked out of the rooms before attempting to clean them? Check out isn't until 11:00 am not 9:00am. And if we were at the breakfast when she came and knocked and yet we had not checked out would she have entered our rooms while we weren't in there? I find that a little unnerving.
5 out of 5
by A verified traveler

Got the handicap suite.

Posted Aug 27, 2014
If you can get the handicap suite as it offers a roomy bathroom. Decent included breakfast.
5 out of 5
by A verified traveler

Service was great , staff was kind and and helpful

Posted Aug 16, 2014
Our experience was fantastic , service was great and staff was great and rooms very clean
5 out of 5
by Emilie from Fort McMurray, Alberta

Exceptionally clean

Posted Jun 22, 2014
Pros: Clean & quiet
Stayed one night. Very Clean & the breakfast was go to get yourself on the road.
5 out of 5
by Russell from edson, ab

Clean and quite

Posted May 24, 2014
Great breakfast, clean room, very quite and relaxing. Also free DVD rentals, we would definetly stay here again!
5 out of 5
by sheila from bassano

Always enjoy our stay.

Posted Jan 29, 2014
Everyone so obliging
5 out of 5
by A verified traveler

Great place to stay

Posted Mar 26, 2013
Experience was great. Staff were friendly. Anthony was great at getting my reservation and n0n-smoking room the way I needed it. Thanks Anthony.
4 out of 5
by A verified traveler

Good hotel in Whitecourt

Posted Jan 3, 2013
It was a good experience and would not hesitate to stay here again. We just found the room to be rather dry. We liked the one queen size bedroom, as it came with a couch and a number to other appliances.