Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
65% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Terrible experience.

Posted Sep 8, 2016
Pros: Nothing.
Cons: Paint, new rugs, friendlier staff.
This is a smelly, old motel that needs new rugs, paint and staff. It reeks of years of former smokers and, while surface clean, needs major up-grades to meet a minimal standard. The staff was mildly civil and did not even come tell me they couldn't locate any tea bags for my breakfast. Horrible place.
Comment from Hotel Management
Sep 9, 2016 by nimesh, Hotel Management
thank u
5 out of 5
by A verified traveler

Posted Sep 7, 2016 on Hotels
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
THANKS FOR STAYING WITH US
2 out of 5
by A verified traveler

Cheap for a reason

Posted Sep 6, 2016 on Hotels
It was cheap all the way around. Very outdated, took FOREVER to check in. Had problems with my room key both days, took 10-15 minutes waiting for help at the desk while they checked in other guests. Pool/hottub were sad. Wouldn't eat breakfast there at all! Room doors slam shut so good luck trying to sleep in. Would not stay here again.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
thank u
5 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
thanks for staying with us
4 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
thanks for staying with us
2 out of 5
by A verified traveler

Posted Sep 1, 2016 on Hotels
Good budget hotel. Pretty dated.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
thanks for staying with us
3 out of 5
by Patricia from Beaverton, OR

Comfortable, clean bed, convenient location

Posted Aug 31, 2016 on Hotels
The management was very nice and accommodating. The bed was very comfortable and quiet (non parking lot side). The pool was cold but the kids enjoyed it. The shower pressure was good, but the bathroom ceiling seemed to be asbestos and have loose tiles and rust stains, so a bit uncomfortable there. The bedding was very clean and comfortable. A lot of smokers hung out in the parking lot and sometimes too close to the entry way, so that was the major negative for us.
3 out of 5
by Scott

Posted Aug 31, 2016 on Hotels
The bed was more like a hammock. It was way to soft, worn out and needs replacement.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
thanks for staying with us
3 out of 5
by A verified traveler from Alberta

Quiet hotel, Friendly staf

Posted Aug 30, 2016
Lady at front reception was friendly, registration was quick. Not sure if whole room wasn't cleaned but the bathroom hadn't been. wrapper was ripped off soap bar and left on counter, soap had been used, dirty sink and a used washclothe was left on counter behind the taps. hotel is old and could use some grades.
Comment from Hotel Management
Sep 1, 2016 by nimesh, Hotel Management
thank u for staying with us
1 out of 5
by Lerah K from Libby, MT

NOT SAVE!! somebody broke in my window-

Posted Aug 28, 2016 on Hotels
Worst Hotel Stay ever, somebody broke in my window at approx. 8 am.. I was sitting on the bed just about to take a shower and I heard the window open and a person began crawling into my room. I started to scream so they crawled back out.. I re-locked the windows and went to the front desk to report it and the guy hardly even listened to me and didn't care at all. nothing was done! do not stay at the Aero Inn in Kalispell Montana!!!