Ratings based on 427 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
I liked the room it was quiet and comfortable. The tub was great very relaxing.
Comment from Hotel Management
Feb 1, 2017 by Weston H., Hotel Management
Hello, Thank you very much for choosing us and for letting us know how your stay was! We hope you will be able to visit us again soon! Take care, - Weston H, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Godd hotel with an easy drive to Whitefish resort.

Posted Jan 19, 2017
The staff was extremely warm and welcoming. Each shift at the front desk was accommodating and willing to help with a variety of requests. The complimentary breakfast was indeed sufficient for starting the ski day. Overall, the hotel was one of the cleanest and well lit where I have stayed, especially given the excellent price.
Comment from Hotel Management
Jan 19, 2017 by Weston H., Hotel Management
Hi Marty, We are so glad to hear that you enjoyed every part of your experience staying with us! Thank you very much for choosing us, and thanks for taking the time to let us know how we did. We hope to see you back again soon! Sincerely, - Weston H, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia Falls, MT

The beds we're great and the staff was great.

Posted Dec 19, 2016
Pros: The room and shower was great and the staff were legitimately concerned.
Cons: The exercise room could have more variety. There were 5 machines plus free weights.
Location: Right in Whitefish only 7miles to a large ski area and during the summer there's the lake. Plus the biggest the most important, Glacier National Park.
We had an emergency during the cold spell and we had to go spend 5 days, it was -23 and because of a serious injury it was difficult to get around. I had my leg amputated a few months ago and they went out of there way to make us comfortable. Definitely one of the better motels, I don't want to call it a motel because it's much more. The only complainant I have is that the exercise room didn't have a large variety but I think that is an issue with most lodging.
Comment from Hotel Management
Jan 3, 2017 by Weston H., Hotel Management
Hi Charles, It was great having you and your wife stay with us, thank you for being such pleasant guests! We hope you will be able to come back and see us again, but hopefully not due to another emergency situation. Thanks for staying with us, and take care. Sincerely, - Weston H, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to mountain

Posted Nov 17, 2016
I was upgraded at no charge The staff was very friendly
Comment from Hotel Management
Nov 22, 2016 by Weston H., Hotel Management
Hi James, Thank you very much for staying with us! It's good to hear you enjoyed your free upgrade to a fireplace suite, we love giving perks like that when suites are available. Thank you for taking the time to leave your review, we hope you will be able to come back again soon! Sincerely, - Weston H, Front Office Manager
5 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Hello, Thank you so much for leaving your review! Come back again anytime! - Weston H, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR, United States of America

Posted Nov 16, 2016
I was very happy to be upgraded since I was a Best Western Member. The staff was very friendly. My suite was spacious and comfortable, making my multi-night trip even more relaxing. Breakfast was decent. I stay here every time I travel to Whitefish, and will continue to use Best Western in the future.
Comment from Hotel Management
Nov 22, 2016 by Weston H., Hotel Management
Hi Theresa, We are so glad you enjoyed your suite! It's definitely nice to have the extra space during an extended stay, and having a fireplace doesn't hurt this time of year! We thank you very much for choosing us, and we look forward to your next visit. Take care, - Weston H, Front Office Manager
3 out of 5
by A verified traveler from S

Convenient access to downtown

Posted Nov 13, 2016
Just felt old but I'm a bit of a hotel snob too...
Comment from Hotel Management
Nov 15, 2016 by Weston H., Hotel Management
Hello, Thank you very much for staying with us and for leaving your review. We actually completed a remodel of our property this year, but we are always looking for areas that we can update and improve to ensure each guest enjoys their stay here with us. Thank you for your feedback, we aim to meet the highest standards and we hope you will give us another chance to meet yours! Sincerely, - Weston H, Front Office Manager
5 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Friendliest, most helpful, knowledgeable, eager to please Best Western Staff EVER!! This place ROCKS!!
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Hi there! We are so glad to hear that you enjoyed your stay and appreciated our very dedicated staff! We are very fortunate to have a great team of friendly people who go out of their way to make each guest's stay memorable and enjoyable. Thank you so much for choosing us, and for taking the time to leave your feedback, we appreciate it very much! Take care, - Weston H, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent stay, great value

Posted Oct 29, 2016
Pros: The staff is great, the breakfast is huge, the rooms seem to be recently remodeled, and with attention to quality.
Cons: The elevator is old and slow. The stairs are hard to find.
Location: Very close to downtown Whitefish with plenty of restaurants and stores nearby.
Comment from Hotel Management
Nov 8, 2016 by Weston H., Hotel Management
Hi Troy, Thank you very much for staying with us and taking the time to leave us your review and rating! We'd love to have you back again anytime. Take care, - Weston H, Front Office Manager
5 out of 5
by A verified traveler

Great clean & comfortable stay with great service!

Posted Oct 25, 2016 on Hotels
A great stay, the staff was wonderful and so helpful. Willing to bend over backward to help you with whatever you needed.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Hi there, We are indeed here to serve our guests and ensure that every need and request is taken care of, so thank you for giving your feedback about our service! We welcome you back anytime you're in our beautiful area again! Thank you for choosing us to stay with! Take care, - Weston H, Front Office Manager