Ratings based on 500 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017
Hello Valued Guest, Thank you very much for sharing this review with us, we truly appreciate it. We hope you had a great time during your stay and we hope to see you again soon. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
by Merry

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017
Hello Merry, Thank you very much for this great review. We hope you had an excellent time during your stay and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
4 out of 5
by A verified traveler

Great breakfast and service, some road/room noise

Posted Aug 19, 2017 on Hotels
We were on the first floor and there was lots of road noise and from the other rooms. The people above us were walking around and it was loud. The people at the desk were friendly and helpful. The breakfast was great. It is about a half hour drive to Glacier and another hour to Logan Pass so if you are staying here to go to the park, keep that in mind.
Comment from Hotel Management
Aug 24, 2017
Hello Valued Guest, Thank you for taking the time to share this feedback with us, we truly appreciate it. We apologize for the noise you had to experience during your stay but we are happy to hear you were pleased by the customer service you were provided with. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
by Patricia

Great property

Posted Aug 16, 2017 on Hotels
This property is great. Easy to find, nice accommodations and the staff is unequaled for helpfulness and making guests feel welcome. Highly recommend.
Comment from Hotel Management
Aug 24, 2017
Hello Patricia, Thank you for sharing this fantastic review with us, we truly appreciate it! We are very happy to hear you had a great experience during your stay and that you were provided with good customer service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler from Chelmsford, MA

great value, great place

Posted Aug 14, 2017
Staff was incredibly helpful. Breakfast was good and there's always hot coffee ready.
Comment from Hotel Management
Aug 16, 2017 by Bree A. Customer Service Manager , Hotel Management
Hello Don, Thank you for staying with us at Best Western Rocky Mountain Lodge. We are very happy to hear you enjoyed your time with us and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
by A verified traveler

Great stay-highly recommend!

Posted Aug 13, 2017 on Hotels
We had a great stay! The hotel was clean, the staff was friendly & well-informed, and breakfast was delicious. We loved that they also offered free rentals for paddle boards, kayaks, & bikes...it gave us a chance to enjoy the river & wildlife before heading out for our day. The staff also made suggestions on restaurants & things to do--which was nice. Overall, one of the best hotels we stayed at while on a road trip vacation. Highly recommend!
Comment from Hotel Management
Aug 16, 2017
Hello Valued Guest, Thank you very much for sharing this great feedback with us, we truly appreciate it! We are so happy to hear you had a great time during your visit and that you enjoyed all the amenities provided! We wish you safe travels and we hope you visit us again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
by tara

Recommend

Posted Aug 9, 2017 on Hotels
Nice area. Close to downtown and to glacier national park. Pretty full when I was there but still quiet.
Comment from Hotel Management
Aug 16, 2017
Hello Tara, Thank you so much for this fantastic review, we truly appreciate it! We are very happy to hear you had a great time staying with us and we hope to see you again in the future. Safe travels! Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
3 out of 5
by A verified traveler

Location good, needs to be updated.

Posted Aug 7, 2017 on Hotels
Area was great. Whitefish is a lovely town. Service at the Best Western was good, but a major issue was cleanliness. The room was clean but dated. The carpet, however, was dirty through out.
Comment from Hotel Management
Aug 16, 2017
Hello Valued Guest, Thank you very much for taking the time to share this helpful feedback with us. We apologize that your room was not properly cleaned and we will pass along your comments to our staff in order to make the proper improvements. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
4 out of 5
by carlos E

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Hello Carlos, Thank you for staying with us at Best Western Rocky Mountain Lodge. We hope you had an excellent time during your visit and we hope to see you again soon. Safe travels. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester County, NY

Comfortable hotel near Glacier National Park

Posted Aug 5, 2017
This hotel is perfect for a stay close to Glacier. It has a homey feel to it and the staff are friendly and go out of their way to help. It is in Whitefish which has many restaurants to sample and good shopping as well. It takes about a half hour to get to West Glacier from the hotel and about 45 mins to get to East Glacier. The hotels closer to the park were unacceptable to us. Some did not have a/c or wifi. We have been coming to Glacier every year for the past three years. This is my favorite hotel, A special shout-out to Brie for all her help!
Comment from Hotel Management
Aug 16, 2017 by Bree A. Customer Service Manager , Hotel Management
Hello Kathleen, Thank you very much for sharing this great review with us. We are so happy to hear you enjoyed your stay and we will be sure to let Brie know how much you appreciated her service. We wish you safe travels and we hope to see you again in the future. Best, Bree A. Customer Service Manager Best Western Rocky Mountain Lodge