Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.2 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Great Falls, Montana
Condo Rental at Big MountainPosted Aug 5, 2015
Pros: Loved the location.
Cons: Better trained front office staff
Location: Whitefish, Montana and the Big Mountain is always a pleasant place to be
Staff was snooty and not helpful at all. When checking in I asked a question about towels and sheets and received a very disdainful answer. When we had a problem with a gift package supposed to be delivered to our door and was put in front of another door and not received by us, the Hotel staff again dismissed us with a not helpful answer that this was the fault of the housekeeping contractor and not theirs. They could have called those people to get our package delivered but left it to us to do and did not even offer a number to call. If these people worked for me they would not keep their jobs very long. Customer service and a cheerful attitude always is appreciated. We never did receive the gift package. If I had to stay through this company again, and if I could not arrange a private deal with condo owners I would not stay there again.
for Couplesby A verified traveler
Very comfortable stocked with all the basics.Posted Sep 20, 2013
Pros: Friendly staff at check-in.
Cons: Elevator for third floor would be nice.
Purposefully off-season (mid-Sep) visit to Glacier. Only 30 minute drive to west entrance.
Recommendedby A verified traveler
Location, location, location.Posted Sep 4, 2013 on Hotels
Location was beautiful and convenient. There was no daily room maintenance. There was no service personnel.
for Familiesby jj
Comfortable place to stay...Posted Sep 3, 2013
Pros: Location, views, cleanliness,
Cons: More of that good coffee!!
Location: Glacier national park, Tuesday farm market,
We loved how clean everything was, from the kitchen to the bathroom. Our view was great! The staff could have had a few more smiles but our stay was pleasant. We will come here again!
Recommendedby Alana from Alberta
Great placePosted Aug 27, 2013 on Hotels
Was very nice condo in a quiet area.
for Everyoneby jody from Louisiana, USA
a place to feel excited to return toPosted Jan 25, 2013
Pros: overall space of unit,location to lift,front desk,restaurants,shops,hospitality
Cons: i had to leave it
Location: it seems to be in the center of every thing that one would need while on a boarding trip
we stayed in a one bedroom ski/ski out condo.the sofa sleeper was comfortable and easy to use for my boarding pal.the kitchen and living area was very spacious and the fire place worked well.the temperature was easy to control in the condo,it was always comfortable.i am looking forward to staying there again and even wrote down my room number.a board shop was about fifty steps away where we were able to get our board waxed and tuned,also,a place to eat breakfast and dinner was next door.finally,the main chairlift was a very easy walk from the condo(less than 30 yards).most of all,the staff working for this condo was nice and helpful in many ways,like answering questions and going out of their way to make sure that all our needs were met with no hesitation.thank you edelweiss staff for making my trip greater than i could have imagined.keep up the good work
by A verified traveler
Posted Mar 30, 2012 on Hotels
The Edelwiess is in dire need of rehab. Each unit is individually owned, so some are better than others. The one that we stayed in was not cleaned (previous occupants items/trash still there.) Sofa bed was broke (and we needed it). The place in general is too run down. It is quite unfortunate since its proximity to the lifts are unbeatable.
Recommendedby A verified traveler from Temecula, CA
Very functionalPosted Aug 1, 2007
The balcony had an incredible view and the rooms were adequate not outstanding.