Ratings based on 707 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice amenities

Posted Sep 19, 2017
The design is lovely. We enjoyed the outdoor hot tub as well as the lounge.
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us including our new hot tub area. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice place

Posted Sep 10, 2017
Wish we could've stayed 2 nights, as planned. But due to wild fires in the area and smoke-filled skies, we only stayed 1. The staff was very helpful and didn't charge a cancellation fee. The room was great! Comfy beds! And my favorite thing was the makeup mirror in the bathroom!
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us even with the unfortunate smoke issues we experienced this September. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Sep 9, 2017
Very nice hotel and great shuttle service. Only negative is the lack of continental breakfast
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
2 out of 5
by A verified traveler from Alberta

Not worth it

Posted Sep 8, 2017
Pros: It was adequate. Our room was clean.
Cons: I think it needs an over-haul.Someone needs to go from room to room to make repairs - whether it's changing a carpet, repairing a lock or torn screen.
Location: Easy vehicle access from town.
I had great expectations from this hotel; however, for the most part i found it mediocre at best. When we arrived, the first room we were given was dank and musty, and the window didn't open. We were given another room - which was decidedly better, but it feels this hotel is not being "kept up" to the standard it boasts online. The screen door had a huge hole in it, and did not lock at all. When I requested a coffee from coffee bar, the expresso was not available - for two nights in a row. On the up side, the restaurant was pleasant and the quality of food very good. The restaurant staff was very nice, professional. It is however, an older lodge-style hotel and one needs to be aware of that. Definitely not worth the high price tag.
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I am concerned to read that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. I sincerely apologize for the issues you encountered with your room upon arrival and during your stay. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in Whitefish! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler from Venrura, California

Lovely hotel on golf course.

Posted Sep 6, 2017
Location: Not much to do in summertime except golf and walk the old town.
Easy access via elevator from parking to 3rd floor room. Inviting indoor pool. Well appointed with coffee, fridge, free wifi, even robes. Friendly, efficient staff. My only disappointment was the location. We're doing a National Parks trip and I thought the lodge was either nested in forest trees or on the lake. It was neither. It was on a golf course, although lovely, and .5 mile from quaint old town Whitefish. The large Whitefish lake was unaccessible -- with very few views even. It was surrounded by private homes to the north and railroad tracks to the south.
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us.I apologize if there was any confusion in the location of our hotel. We are 1 mile from downtown. The lake and public beach is a short drive from us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Very nice place to stay. Our only real complaint was our room was never cleaned. The only thing done was making th bed and clean towels hung. The bed linens were not changed all week, nor was the room vacuumed, not the bathroom cleaned. Other than this the stay was nice
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I am concerned to read there were issues with housekeeping during your stay. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in Whitefish! Angelina L Management Grouse Mountain Lodge
4 out of 5
by A verified traveler

Nice hotel, good location but wifi was terrible.

Posted Sep 4, 2017
Wifi reliability was terrible and front desk was no help. This day & time you have to offer reliable wifi.
Comment from Hotel Management
Sep 21, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I am concerned to read that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. I sincerely apologize for the internet issues you encountered. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in Whitefish! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Hotel staff were friendly and accommodating. Hotel is clean an in good repair. Our room faced the driving range. Beautiful!
Comment from Hotel Management
Sep 5, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L. Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Nice hotel, close to town, lake, golf and ski hill

Posted Aug 31, 2017
Spent two nights here. Enjoyed our stay. Lovely hotel, very friendly staff. Great restaurant too
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Nice hotel close to town

Posted Aug 30, 2017
Pros: close to town, good wi fi
Location: climbed Big Mountain, ate at Cia Mambo and in general just explored the down town area
Booked this on expedia after a terrible experience in Canada where I left my hotel a day early. had 4 women in one room for one night. Staff was helpful and put us on the first floor as we had a lot of luggage. Hotel was close to the town which was quaint and had some great restaurants. It was neat and clean with great wi fi. Only stayed one night so not a lot to report but it was fine. Little gift shop had bear spray also! Although we had a terrible experience with lodging in Canada it allowed us to find Whitefish!
Comment from Hotel Management
Aug 31, 2017 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear we were able to help salvage the rest of your trip. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge