Ratings based on 750 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Grouse Mountain Lodge

Posted Apr 13, 2018
Hotel is showing its age...needs maintenance on flooring in entrances, rooms and hallways.
Comment from Hotel Management
Apr 13, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. Thank you for your feedback regarding our entrances and hallway. Please be confident that we have heard your concerns and will take action to improve our operations. We sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in Whitefish! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Posted Apr 6, 2018
Close to pretty much everything... but I suspect that whitefish isn’t really large enough that everything isn’t close to pretty much everything. Pretty much all you could ask for in a hotel experience in Whitefish.
Comment from Hotel Management
Apr 13, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB, CAN

In need of an update

Posted Apr 1, 2018
Pros: Staff and entranceway.
Cons: Needs some simple updates.
Location: Very close to dining options and golf course (when in season).
We were upgraded via the Expedia deal which was nice upon check-in but our room still had 2 queen beds, was on the ground floor with a very limited view of the snow covered golf course - not sure what was upgraded exactly but for the price and being so close to the downtown area, no complaints. The rooms were decent and clean, beds were comby but the carpet and tub are showing their wear. As far as the main facilities go, the front entrance is very grand with gorgeous fireplaces - lodge feel for sure. A few items that need an update though: 1) the gym equipment is poor quality but usable if you are looking for only a very light workout. 2)pool and hottub - the water was smelly so I only used it once...likely need to check the chems. Also, the carpets in there should be replaced with simple rubber non-slip mats (kind of gross to walk on) and the windows from the outside showed the window film in sincere need of replacement. The shuttle was a nice perk and the staff were really great, just a property showing it's age unfortunately but it wouldn't take too much to make it a nice 3.5 - 4 star.
Comment from Hotel Management
Apr 13, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I am concerned to read that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. I sincerely apologize for the issues you encountered. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in Whitefish! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value and very nice, spacious place

Posted Mar 22, 2018
This is a very nice hotel. The service is great and the rooms and public areas are all very spacious and clean.
Comment from Hotel Management
Mar 30, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler

Great lodge in Whitefish

Posted Mar 18, 2018
Stayed here a few times. Clean hotel, nice pool/hot tub. Restaurant is wonderful in hotel plus a shuttle service into town if you want more options. Definitely would stay again!
Comment from Hotel Management
Mar 21, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. We were happy to hear you were able to experience our restaurant and utilize our shuttle during your stay! We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler from Carstairs, Ab

Good hotel

Posted Mar 15, 2018
Pros: When checking in staff was very friendly and helpful. The hotel itself has beautiful woodwork and the grounds around it have a natural beauty to it. Restaurant in the hotel was great for breakfast, had very friendly staff. Cons: The hotel is starting to show its age and smelled a bit musty. The pillows need to be replaced.
Comment from Hotel Management
Mar 21, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. We are happy to hear our staff was able to assist you during your stay. I apologize for any issues experienced with your pillows. I have advised our management team. Feel free to check with the front desk for different or additional pillows during your stay, we are always happy to assist. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2018
Big room for a double queen with a big bathroom room. There is also a small mini fridge and a winter coat rack in the room as well.
Comment from Hotel Management
Feb 28, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive feedback regarding your room. We are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler

Warm inviting atmosphere.

Posted Feb 24, 2018
Love this place.....lounge and restaurant as well as lounge so can eat on site. Shuttle service to the ski hill and downtown. Stay there annually for our anniversary.
Comment from Hotel Management
Feb 28, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. We sincerely appreciate your positive feedback. We are so happy to have hosted you for your anniversary. It's great to hear you were able to utilize our shuttle for your ski trip. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2018
Clean rooms and friendly staff. The shuttle us very convenient and the breakfasts are good. Will be staying again.
Comment from Hotel Management
Feb 23, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge
4 out of 5
Recommended
for Everyone
by A verified traveler from montana

Winter wonderland!

Posted Feb 16, 2018
The new outdoor hot tub is a huge improvement! Beds are comfortable, although found mascara on one of the pillows (not mine!). Could use some updating... carpet was stained in many places, lighting was poor. Food and service was very good.
Comment from Hotel Management
Feb 23, 2018 by Management, Hotel Management
Thank you for taking the time to review your stay at Grouse Mountain Lodge. I'm pleased to hear you enjoyed the time you spent with us and our new hot tub. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to Whitefish. Thank you again for your feedback and your business. We look forward to seeing you again in the future! Angelina L Management Grouse Mountain Lodge