Ratings based on 563 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice facilities

Posted Sep 28, 2016
Pros: Location, Breakfest
Cons: Room service pickup
The service was fine as well as the room. the issue was that there was room service left out in the hallway from 4 pm to 9 am the next day. It was really gross.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Very nice facility and excellent adjacent restaunt

Posted Sep 27, 2016 on Orbitz
Pros: Location, airport shuttle service, beautiful interior decorations in lobby, very nice room, free parking, variable pricing on breakfast buffet.
Cons: Keeping the lobby coffee table area clean and neat.
Location: Conrad Mansion Museum tour. Glacier National Park, especially the McDonald Lake Lodge. McDonald Lake boat tour narration is great but go when sunny.
Overall a good experience. The adjacent restaurant was an excellent mountain lodge environment with excellent food and service. Returning to the hotel after dinner, our door keys did not work. They were experiencing computer problems. Resetting the keys solved the problem. One of the days, housekeeping forgot to clean the room. The shuttle service from and to the airport was excellent.
3 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Service and the wifi was awful.
3 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Over priced and showed it's age.
1 out of 5
by A verified traveler

call ahead for check in time

Posted Sep 25, 2016 on Hotels
Check in was horrible, 3 hours past check in before our room was ready. No communication from the desk for why. Learned by rumor that the drier was broken so they were havi,g linen issues
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2016 on Hotels
2 out of 5
by A verified traveler from Montana

Need to get organized

Posted Sep 16, 2016
Pros: was relatively quiet
Cons: get organized so no one has to wait to get into their room If you advertise check in is at 4, then make sure that can occur.
It is extremely annoying when you arrive at the hotel and ready for check in at 7 P.M. and they tell you that you have to wait because your room isn't ready yet. The manager was gone and wouldn't be back until Monday, so the poor women at the desk had to deal with disgruntled guests trying to check in. When we checked out on Saturday morning, the person running the desk told us that it was quite common for guest to have to wait to get their room at that hotel. Won't stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Sep 14, 2016
Cons: Toilet seat was loose, add this to items of things to check in each room.
Location: Close to airport and Glacier National Park. Pleasantly surprised at the number of things to see and do in Kalispell.
Room was clean and quiet. Close to airport and Glacier National Park. Pleasantly surprised at the number of things to see and do in Kalispell.
4 out of 5
by A verified traveler from Portland, OR

nice place, better part of Kallispell

Posted Sep 7, 2016 on Hotels
This is a nice and comfortable hotel. The staff was very nice to us and the location was convenient. The hotel was clean and I felt safe staying here and didnt worry about leaving my motorcycle in the parking lot. The fitness room was small, but very clean and with 2 tv's. The pool/spa area was clean and well maintained. Breakfast is not included, but for $ 9.95 you get a made to order, breakfast buffet. The restaurant service was very good. I will stay here again