Ratings based on 476 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay for a getaway!

Posted Mar 12, 2017
This hotel is comfortable, clean, quiet, has a great pool and hot tub, good wifi, free breakfast, and the most comfortable bed and linens of almost any hotel we have stayed in. I would recommend it for that alone!
Comment from Hotel Management
Mar 13, 2017 by Kim, Hotel Management
Thank you so very much for your outstanding recommendation! I am glad to hear that the hotel met your travel needs and your stay was enjoyable. The staff and I always like hearing the positives of our guests stays.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, Or.

Nice Hotel-friendly atmosphere

Posted Mar 9, 2017
Pros: Clean, comfortable beds, decent breakfast, friendly staff.
Location: Quiet location near grocery store, eating places, gas. Gateway to Glacier National Park.
We stayed 5 nights because of a funeral. The staff was very friendly, breakfast was good, beds were comfortable. We enjoyed the hot tub and exercise room. Would definitely stay again.
Comment from Hotel Management
Mar 10, 2017 by Kim, Hotel Management
Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. I will be sure to share your comments with our staff.
3 out of 5
by A verified traveler

Shopping weekend no kids

Posted Feb 27, 2017
Room was ok. Dishwasher didnt open bed was too soft for my taste. Coffe in breakfast room was weak or non existing coffe maker in room was horrible id give it a 3 out of 5
Comment from Hotel Management
Feb 28, 2017 by Kim, Hotel Management
Thank you for your time and commentary. As for the maintenance issue, my apologies. The Housekeeping and Maintenance team work very diligent on identifying these issues and take a proactive approach on resolving them before the room is rented.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cut Bank Mt.

Nice quit place

Posted Feb 12, 2017
Pros: Nice clean room, comfy bed, Gooood breakfast
Cons: Can't think of anything to improve
Location: Great location, not to far from downtown restaurants or shopping
Just experienced a good nights sleep,got to watch the Super bowl, had a great time overall.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kalispell

Posted Feb 1, 2017
We had a great stay it was my daughters 10th Birthday party!!!
Comment from Hotel Management
Feb 1, 2017 by Kim, Hotel Management
We are thrilled to hear your stay was exceptional!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
The staff and room was great. We got a free upgrade. The room was clean and well organized. The heater system was very loud, though and we couldn't figure out how to turn it off, and so it kept us up.
Comment from Hotel Management
Feb 1, 2017 by Kim, Hotel Management
The hotel takes tremendous pride in reading and reacting to our guest’s feedback we genuinely value your input and recommendations. We welcome you to be our guest when in Kalispell again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kennewick WA

Posted Jan 24, 2017
It had a nice indoor pool and spa, which was great for shaking off the cold after being outside all day playing in a pond hockey tournament at the local lake. We also enjoyed the warm cookies provided in the evening. The hotel was located just a couple minutes away from everything in town. I would definitely choose them again if/when I go back to Kalispell.
Comment from Hotel Management
Feb 1, 2017 by Kim, Hotel Management
Thanks for the great review and recommendation! Pond Hockey is an awesome tournament! We hope that you visit us while competing next year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Had a nice stay over the Christmas holiday. Staff was pleasant, facility was clean, enjoyed the indoor pool
1 out of 5
by A verified traveler

Worst stay in 42 years of travelling.

Posted Dec 15, 2016 on Hotels
Would never stay again, room was cold, noisy and in basement. If this brand has an audit this place would no longer be allowed to fly the banner. Very misleading rating and photographs - very diappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Dec 11, 2016
Very clean & up to date. Nice fitness room. All the staff were so very nice, going out of their way to make sure all needs are met. I had only 1 issue in my room, the sink did not drain well & the water would back up. I have to say I just dealt with it & didn't say anything, I was in town on more serious matter so it was minor to me.