Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews of Lodge at Whitefish Lake

4 out of 5
Lodge at Whitefish Lake
1380 Wisconsin Ave, Whitefish, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1000 reviews" "
Rating 8 - Good. 159 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Tim was so helpful.
Stayed 4 nights in Feb 2024
Response from JP Travis on Mar 1, 2024
Thank you for taking time to provide us with your feedback. We are so happy to know you enjoyed your visit. I will be sure to pass along this positive feedback for Tim our shuttle driver. Thank you!

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular lakeside setting, love the hot tub and sauna facilities. Charming property with a great on-site restaurant. This was our second stay here and it’s still one of my favourite places. However, a couple of minor issues: - some staff were great and helpful, some were indifferent. Feels like they need more training in customer service. - rooms in the Main Lodge starting to feel a little bit worn, would be great to see some renewal soon (new carpet, new toilet suite)
Stayed 3 nights in Feb 2024
Response from JP Travis on Feb 26, 2024
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our lakeside setting, hot tub, sauna, and on-site restaurant during your second stay with us. Your comments about the staff and room conditions are duly noted, and we're committed to addressing these concerns to enhance the overall guest experience. We appreciate your continued support and hope to welcome you back soon for an even better stay!

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JP Travis on Jan 19, 2024
Thank you for your feedback! We hope to welcome you back in the future for an opportunity to earn a 5 out of 5. Please feel free to contact the hotel directly if you experienced any issues or have any concerns.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited here twice for a week at a time.. great place and would recommend it to anyone looking for a beautiful lodge in a beautiful area of the country. Amazing place.
Stayed 5 nights in Dec 2023
Response from JP Travis on Feb 26, 2024
Thank you for taking time to provide us with your feedback. We hope you come back for a future visit sometime soon!

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge. Would definitely recommend.
Stayed 8 nights in Dec 2023
Response from JP Travis on Dec 29, 2023
Thank you for taking time to provide us with your feedback. We are so happy to know you've enjoyed your time with us. We hope to welcome you back for a future visit.

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023
Response from JP Travis on Dec 21, 2023
Thank you for taking time to share your feedback. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous ! We will be back
Stayed 2 nights in Dec 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One amazing Lodge on all levels. The staff are fast and friendly, the lodge has lots of detail to take in. It’s super clean and extremely comfortable. Couldn’t ask to stay at a better place.. I highly recommend to anyone!
Stayed 1 night in Dec 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We appreciate you taking time to share about your stay and cant wait to welcome you back for a future visit!

8/10 Good

Carrie

Liked: Cleanliness
Response from JP Travis on Feb 26, 2024
Thank you for taking time to provide us with your feedback!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a snow globe during Christmas. I highly recommend it.
Stayed 2 nights in Nov 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. Whitefish is magical during the holidays. We cant wait to welcome you back for a future visit!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!
Stayed 1 night in Nov 2023
Response from JP Travis on Nov 24, 2023
Thank you for taking time to share with us your feedback. We are so happy to know that you've enjoyed your stay with us and hope to welcome you back sometime soon.

8/10 Good

Thomas

Stayed 3 nights in Nov 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We hope you enjoyed your stay and hope to welcome you back for a future visit sometime soon!

10/10 Excellent

crafty girl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JP Travis on Nov 20, 2023
Thank you for taking time to provide us with your feedback. We are so happy to know that you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Nov 2023
Response from JP Travis on Nov 20, 2023
Thank you for taking time to provide us with your feedback. We are so happy to know that you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

8/10 Good

Antonio, Valencia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and rooms. Restaurant closed on a Wednesday was weird and the food available was cold.
Response from JP Travis on Nov 17, 2023
Thank you for taking the time to share your recent experience with us. We're delighted to hear that you found our hotel and rooms beautiful, and we appreciate your valuable feedback regarding your dining experience.We apologize for any inconvenience caused by the closure of our fine dining section on Wednesday during your visit. Please accept our sincere apologies for the disappointment caused by the availability of cold food. This falls short of the high standards we strive to maintain.We'd like to inform you that our fine dining section is now fully operational throughout the week, offering an exquisite culinary experience. We've addressed the issue of food temperature to ensure that our guests receive only the freshest and most enjoyable dining experience during their stay.We genuinely appreciate your feedback as it helps us improve and provide better services to our valued guests like yourself. Should your travels bring you back to our hotel, we would be honored to have the opportunity to provide you with an exceptional dining experience that aligns with our reputation for excellence.Once again, thank you for choosing our hotel, and we hope to welcome you back soon for an unforgettable experience.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JP Travis on Nov 16, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay! We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Inez, Boerne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet town. Quiet family friendly hotel. We will return.
Stayed 3 nights in Nov 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whitefish Lake Lodge
The facility is always impressive with cleanliness and organization and well kept. There are many staff members who are there to make sure things are well. I can't recall staying at a hotel that didn't offer any type of breakfast, but with the restaurant on site I can see why. The hot tub was not much warmer than the pool so hopefully facilities will take care of that soon. Otherwise it's a great stay right on the waters of Whitefish Lake and in the shadows of Big Mountain, aka Whitefish mountain Resort.
Stayed 1 night in Nov 2023
Response from JP Travis on Nov 13, 2023
Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you found our facility impressive, clean, and well-organized. Our dedicated staff takes pride in ensuring a comfortable and enjoyable experience for our guests.We appreciate your understanding regarding the absence of a continental breakfast, given the presence of our on-site restaurant. Your feedback is valuable, and we'll certainly consider how we can enhance our offerings in the future.We apologize for any inconvenience you experienced with the hot tub temperature. Our facilities team has been notified, and we are taking immediate steps to address this issue and ensure a more enjoyable experience for our guests.We're thrilled you enjoyed our picturesque location on the shores of Whitefish Lake, with the stunning backdrop of Big Mountain. We look forward to welcoming you back for another great stay.

10/10 Excellent

MARY, MICKLETON

Stayed 1 night in Nov 2023
Response from JP Travis on Dec 21, 2023
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Nov 2023
Response from JP Travis on Nov 13, 2023
Hello, Thank you for taking time to provide us with feedback. We are happy to know you enjoyed your time with us. We hope to welcome you back for a future visit soon!

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept luxury get away. Our room was large and cozy. The bed was super comfortable the hot tub was great as well as a state of the art gym!
Stayed 3 nights in Nov 2023
Response from JP Travis on Nov 7, 2023
Thank you for your feedback! We are so happy to know you've enjoyed your stay with us. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

DENNIS

Liked: Cleanliness, amenities, property conditions & facilities
We had a great visit, except for one evening in the Boat House restaurant Matre'D. We were ignored for over 5 mins.
Stayed 4 nights in Oct 2023
Response from JP Travis on Nov 3, 2023
Thank you for sharing your experience with us, and we're thrilled to hear that you had a great visit overall. We deeply regret the inconvenience you encountered during your visit to the Boat Club restaurant. Your feedback is invaluable to us, and we apologize for the delay in being acknowledged.We will certainly address this issue with our maître d to ensure that such instances do not happen again. Your satisfaction is of the utmost importance to us, and we appreciate your patience.We hope this isolated incident won't deter you from visiting us in the future. We'd love the opportunity to provide you with a flawless dining experience during your next stay. Please feel free to reach out to us if you decide to return, and we'll ensure your time at the Boat Club is exceptional.Thank you for choosing our hotel, and we look forward to welcoming you back.

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was amazing and friendly. Big kudos to housekeeping staff, they were great! I dont recommend the building not connected to main area, looks creepy and nobody was there, i felt like i was in the shining movie. I changed to the main building for a upcharge, had a partial lake view but it was more a parking lot view. Natasha in concierge went out of her way to help us find activities, and the young woman at the barista was super friendly. Great place i had a wonderful time, i would def go again.
Stayed 4 nights in Oct 2023
Response from JP Travis on Nov 3, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words about our clean property and amazing, friendly staff, especially the housekeeping team. We take pride in providing a comfortable and welcoming environment for our guests.We apologize for any discomfort you may have experienced in the building not connected to the main area. We understand your concerns and are actively working on improving the guest experience in that section. Your feedback is valuable to us, and we'll use it to make necessary changes.We're delighted to hear that Natasha in concierge and our barista provided exceptional service during your stay. It's always our goal to go the extra mile to help our guests have a wonderful time.We hope to welcome you back in the future and provide you with an even more enjoyable stay. If you decide to return, please don't hesitate to contact us in advance, and we'll make sure you have a great room with a beautiful view.Thank you once again for your valuable feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful, comfortable well-appointed room.
Stayed 2 nights in Oct 2023
Response from JP Travis on Oct 30, 2023
Thank you for your feedback, James! We are so happy to know that you enjoyed your stay with us. We hope to welcome you back again sometime soon for another visit.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Lodge. Nice and clean, and the restaurant was really good.
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 30, 2023
Thank you for your feedback, Scott! We are so happy to know that you enjoyed your stay with us. We hope to welcome you back again sometime soon for another visit.

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities
Only one elevator working and not in a convenient location. Desk staff unwilling to accommodate any sp coal requests. Overall disappointing so left a day early.
Stayed 3 nights in Oct 2023
Response from JP Travis on Oct 30, 2023
We appreciate your feedback regarding your recent stay at our hotel. I'm truly sorry to hear about the inconveniences you encountered during your visit.We apologize for the elevator situation and understand how frustrating that must have been. We are actively working on addressing this issue to ensure a smoother experience for all guests in the future.Your comments about the desk staff are concerning, as accommodating special requests is an essential part of our service. We will address this with our team to ensure that such incidents do not occur in the future.We regret that your stay fell short of your expectations, prompting you to leave a day early. Please know that your feedback is invaluable to us, and we hope you will consider giving us another opportunity to provide you with a more satisfying experience.

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown
Beautiful location, but the hotel is rundown. We were disappointed. It did not feel like a luxury resort hotel at all. Will not stay here again.
Stayed 2 nights in Oct 2023
Response from JP Travis on Oct 25, 2023
Thank you for sharing your feedback with us. We're genuinely sorry to hear that your recent stay did not meet your expectations. We take all feedback seriously, and we're committed to improving our guest experience. We're working on renovations and upgrades to enhance our facilities, ensuring a more luxurious experience for our guests. We hope you might consider giving us another chance in the future to provide the exceptional stay you deserve.

4/10 Poor

Shantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 25, 2023
Thank you for your feedback. I am sorry to see you gave us a 2 out of 5, and hope you did not have any negative experiences during your stay. Please feel free to contact the hotel directly if you wish to provide more information relating to the score you provided. We hope to have the opportunity to improve during a future stay. Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but it was great overall. Staff was nice, property and rooms were clean, pool areas were nice and open early/late.
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 16, 2023
Thank you for your feedback! We are so happy to know you enjoyed your short stay with us. We hope to welcome you back for a longer stay sometime soon!

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located perfectly on the lake. Felt very inviting and warm. Loved the complimentary s'mores in the evening for the kids. Felt like a very family friendly lodge.
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 12, 2023
Hi Amanda, Thank you so much for your feedback! We are so happy to know you and your family enjoyed your stay with us! We hope to welcome you back for a future visit sometime soon.

4/10 Poor

warren

Traveled with family
Disliked: Staff & service
while the property itself and the setting are just stunning the service is not keeping up with the price point. No towels at the pool, absolutely no housekeeping one day and very poor housekeeping the next, zero service in the lounge and poor service in the dining room. Lots of wedding so perhaps that is the issue? At the price point charged the service does not measure up.
Stayed 2 nights in Oct 2023
Response from JP Travis on Oct 10, 2023
Hello, Thank you for taking time to provide us with this feedback. I am sorry to hear that us being short staffed in our housekeeping department had negatively impacted your stay. As we prepare for ski season, we are diligently working to hire and train our staff. I appreciate your understanding and hope we have a future opportunity to serve you and provide a better experience than you had this visit.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 5 star. However in our Lodge room 169 the curtains are not hung on the curtain rod completely or there missing hooks.
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 10, 2023
Thank you for taking time to provide us this feedback. We are so happy to know you enjoyed your visit. I will be sure to alert our maintenance team about the curtain rod. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. I will DEFINITELY be returning next season.
Stayed 3 nights in Oct 2023
Response from JP Travis on Oct 5, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We cant wait to welcome you back for a future visit!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice gym. Outdoor jacuzzi is far from rooms but they also have an indoor jacuzzi. Nice view from dining area and bar. Large, clean rooms with everything you need.
Stayed 1 night in Oct 2023
Response from JP Travis on Oct 5, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We hope to welcome you back for a future visit!

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy the night we stayed. Kids assume high school or college in the hallway knocking on there room door into early morning hours and talking most of night in hallway. The room we had across the street is quite a ways from the pool and hot tub. Other than those things lodge was nice. Would we stay there again, questionable very expensive.
Stayed 1 night in Sep 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! I am sorry to hear that your stay was negatively impacted by noise. Our Viking Lodge does offer an indoor pool and hot tub, in addition to the outdoor hot tub and pool located by the main lodge. We hope to welcome you back for another opportunity to wow you in the future!

10/10 Excellent

Kathy

Traveled with family
Beautiful and relaxing
Stayed 1 night in Sep 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Brooke

Liked: Cleanliness
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Richard

Stayed 3 nights in Sep 2023
Response from JP Travis on Oct 10, 2023
Thank you for your feedback. We are so happy to know you enjoyed your stay with us, and hope to welcome you back for a return visit soon!

6/10 Okay

John

Traveled with family
It was a charming place.
Stayed 3 nights in Sep 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! We hope to welcome you back for a future stay sometime soon!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Food was at best average but several times very poor.
Stayed 4 nights in Sep 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! I am sorry to hear that your experience in our restaurant was not stellar. We hope to welcome you back for a future visit for another opportunity to wow you!

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the lake.
Stayed 1 night in Sep 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. Close to downtown. The restaurant service was very slow. The outside Tiki Bar and pool was really nice. We noticed in our room the two hooks in our bathroom were pulled out of the wall. One was on the bathtub when we got there and the other was just missing a screw so had to be careful not to put too much weight on it. Other than that the place was great.
Stayed 3 nights in Aug 2023
Response from JP Travis on Sep 4, 2023
Thank you for your feedback! We are so happy to hear you enjoyed your stay with us. We hope to welcome you back for a future stay sometime soon!

8/10 Good

Willard

Stayed 1 night in Aug 2023
Response from JP Travis on Sep 27, 2023
Thank you for your feedback! We are so happy to know you enjoyed your stay. We hope to welcome you back for a future visit sometime soon!

6/10 Okay

Brian

Stayed 1 night in Jul 2023
Response from JP Travis on Aug 15, 2023
Thank you for taking time to provide feedback. We hope you enjoyed your stay and that we can welcome you back for a future stay sometime soon.

6/10 Okay

ELZBIETA, COMMERCE TWN

Liked: Cleanliness
Disliked: Staff & service
Rooms are dated
Stayed 1 night in Jun 2023
Response from JP Travis on Aug 15, 2023
Thank you for taking time to provide feedback. We hope you enjoyed your stay and that we can welcome you back for a future stay sometime soon.

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from JP Travis on Aug 15, 2023
Thank you for taking time to provide feedback. We hope you enjoyed your stay and that we can welcome you back for a future stay sometime soon.

10/10 Excellent

Sherman

Stayed 1 night in Jul 2023
Response from JP Travis on Aug 15, 2023
Thank you for taking time to provide feedback. We hope you enjoyed your stay and that we can welcome you back for a future stay sometime soon.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from JP Travis on Aug 15, 2023
Thank you for taking time to provide feedback. We hope you enjoyed your stay and that we can welcome you back for a future stay sometime soon.