Ratings based on 273 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Pros: Quiet and area, cleanliness, amenities as adults separate from kids as a choice. Great food and room nice and spacious
Cons: Being easier to charge things you buy at hotel to room as there was a lot of unnecessary paperwork involved
Location: close to Glacier national park and close to Kalispell and Whitefish mountain
Quiet area by the golf course and the amenities were wonderful as there was a separate adult only amenity area and one for families. Everyone friendly and helpful as well as great food from their restaurant.
Comment from Hotel Management
Mar 13, 2017 by Kerin, Hotel Management
Thanks for your kind words. We will work on streamlining room charges. We hope you will choose to stay with us again
4 out of 5
by Alison

Beautiful. But oddly heated

Posted Feb 26, 2017 on Hotels
Good place to stay, but the hotel rooms have very odd heating system that intermittently turns on, blows cold air before warming up which would not be an issue if it weren't right next to the bed.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
I will have maintenance check on the heating in your room. Thanks for the feedback. We will work to improve the heating and hope you will stay with us again.
5 out of 5
by Madison

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017 by Kerin, Hotel Management
Thanks for your rating. We hope you can stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet

Posted Feb 2, 2017
Enjoyed our time there room was sizeable and comfortable only facility we used was the adult hot tub area and was well taken care of
Comment from Hotel Management
Feb 9, 2017 by Kerin, Hotel Management
Thanks for your review. We hope to see you back soon
5 out of 5
by Richard

Posted Jan 26, 2017 on Hotels
Comment from Hotel Management
Mar 21, 2017 by Kerin, Hotel Management
Thanks for your rating. We hope you can stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location

Posted Jan 11, 2017
Pros: Room & staff
Desk staff exceptional. Friendly, competent and cooperative.
Comment from Hotel Management
Jan 12, 2017 by Kerin, Hotel Management
Thank you for taking the time to comment. We appreciate your comments and hope you stay with us again.
2 out of 5
by David

Don't care attitude

Posted Jan 8, 2017 on Hotels
Very cold room. The thermostat was turned way down. It took 6 hours to get the room up to normal temperature. Electric heater was very noisy. Had to wear my boots in the room because the ceramic floors were too cold to walk on even with thick socks. To make things worse there was no hot water in the shower. Front desk had a really don't care much attitude. Obvious the hotel was not trying to attract business.
3 out of 5
Recommended
for Everyone
by A verified traveler

Snowy retreat

Posted Jan 5, 2017 on CheapTickets
Pros: Clean
Cons: Book a particular type room then get said room upon arrival
Location: Golf course on property. Ski hills nearby. Glacier national park close in proximity
Not a bad property but disappointed that cheap tickets said I was booking a spa tub room with mountain view. When we checked in no spa tub no tub at all, plus no mountain view which is hard to do in Columbia falls Montana. When front desk was contacted they said this is very common for cheap tickets/Expedia type sites. So not sure who to blame property or cheap tickets but I was not pleased to book a room and not have it available to me upon check in or anytime during my stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful escape

Posted Nov 17, 2016
Comfortable,spacious room with a wonderful view. The bar & grill offered a convenient quick dinner options with good food. Very friendly knowledgeable staff who were familiar with the area. Appreciated the work out area.