Ratings based on 156 Verified Reviews

2.8 out of 5
46% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 29, 2016
Not in the best area but very helpful staff. Room was very hot but clean. It is a older hotel and shows it age. Ok for a quick stopover
1 out of 5
by A verified traveler

dont bring pets here. it misrepresents

Posted Oct 13, 2016
booked a room. all literature everywhere says pet friendly. arrived and desk girl asked name and how many pets. then proceeded to tell us she just changed the website to say not pet friendly. it was late, we were road weary. She then told us to cancel the reservation ourselves which was impossible as we booked in the US and the CA website didnt link. this hotel isnt American friendly. druggies outside as well. yuck.
2 out of 5
by A verified traveler from Anchorage, AK

Nice front desk. Poor housekeeping.

Posted Oct 6, 2016
Was so glad to find a reasonable price with a name like Canada's BEST. We chose to believe only the positive reviews & booked a room. BAD decision. When I turned back my sheets I found a plethora of pubic hair as well as long dark hair - presumably female. The front desk moved us to another room - rather WE moved ourselves to another room where we found it to lack washcloths & coffee cups. But we stayed there anyway bc we were so tired. The morning manager apologized - as had the night manager from the night before. She took my number to give to David the General Manager so he could call us. I waited 2 days. He never called. I'm posting this review. They cut housekeeping back to 4 hours/day but apparently expect them to do the same job & it is just not working. You are warned.
3 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
It is ok for the price! It is clean fairly quite and handy to downtown!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from London LHR

Good value one night stay

Posted Sep 18, 2016
Pros: Friendly staff and easy to get to
Hotel was basic but clean with friendly staff - all I was looking for
1 out of 5
by A verified traveler

Do not stay here.

Posted Sep 17, 2016 on Hotels
This was a nice hotel at one time. Saw a mouse running down the hall. Spider on the bed. Fire trap. Must have bean nice at one time, just isn't anymore.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2016
Overall good. Great views and staff are very friendly. But a bit cold this season
3 out of 5
Recommended
for Everyone
by A verified traveler

It was fine

Posted Sep 8, 2016
A bit loud and not clean. It was fine for what it is. A place to crash when you need it.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2016 on Hotels