Ratings based on 382 Verified Reviews

3.4 out of 5
79% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo Tx.

NO MORE WATER WONDER LAND, FAMILY DESERT OASIS

Posted Jul 10, 2017
This is still a very comfortable place to stay. A very well kept pool, nice size pool. The awesome water slides & pirate ship enjoyed by our family years past have been closed due to high insurance costs so we were told. Very sad that we did not know before we booked. The very cool museum across the way has been closed as well. This is still a great place for being close to the caves.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to caverns

Posted Jul 8, 2017
The rooms are quite large and the beds are comfortable. The best part is definitely the kids pool area. It has a splash pad and boat slide. Nice way to get the kids happy again after the drive to the caverns.
5 out of 5
Recommended
for Everyone
by A verified traveler

So close to the caverns, free breakfast

Posted Jul 3, 2017
Pool fun, so close to the caverns, and free breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

Close to Caverns

Posted Jun 26, 2017
Pros: Closeness to caverns
Location: Not much other than National Park. Need to go to Carlsbad if you want any better options for restaurants. One nearby is nothing to write home about.
Was easy drive to caverns, especially if planning to view bat flight in evening. Was only hotel within 15 miles of caverns. No much choice in food though, unless you drive back to Carlsbad (15 miles). Plenty of beautiful views from hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Good Accommodations Close to Carlsbad Caverns

Posted May 28, 2017
Pros: The room was large, had a table and two chairs and all the appliances that you would expect.
Cons: The area dining facilities are limited to non-existent.
Location: Carlsbad Caverns are only 7 miles away and the motel has a pool with a small waterslide.
A very spacious well equipped room, with an adequate continental breakfast and knowledgeable, helpful, friendly staff. A convenient and comfortable place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Very clean and nice hotel!! We would definitely stay there again!!
3 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Great location if you are going to the Caverns.

Posted May 22, 2017
Pros: proximity to caverns
Location: proximity to the caverns is excellent but not much else to do there, except checking out gift shop. Caverns were awesome, but nothing else
Quiet and was easy access to the Caverns. No places to eat after 7pm.
3 out of 5
by A verified traveler

Needs Help

Posted May 21, 2017 on Hotels
Well, what does one truly expect from this category of property? What is has going for it is the proximity to the Carverns and the friendliness of its staff. Roy(?) was genuinely nice and easygoing. The rooms are capacious, partially renovated some time ago and slept well. Now for the tough part. Unfortunately, we encountered several species of bugs - ants in the bath, spiders on the walls, and a couple small roaches on the vanity. One of the wall corners had also been heavily damaged perhaps by a dog chewing. Some vanity lighting missing covers or wrong style bulbs, and the aircon was inhibited by billowing the front window curtain above it. Front door and entry also had paint issues. Vending was out of order, and there was a roofing crew working on an adjacent wing. It appears as though the management "is working on it" so-to-speak, but the property needs immediate attention - and a heap of it - to be recommendable. I hope they get it together. Incredible location with an infinity view.
4 out of 5
by James A

This traveler left a rating score only Posted May 18, 2017 on Hotels
3 out of 5
by gloria lynn

This traveler left a rating score only Posted May 10, 2017 on Hotels