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Reviews of FairBridge Inn Express Whitley City

2 out of 5
FairBridge Inn Express Whitley City
1116 N Highway 27, Whitley City, KY

Reviews

7.4

Good

Rating 10 - Excellent. 89 out of 289 reviews" "
Rating 8 - Good. 91 out of 289 reviews" "
Rating 6 - Okay. 47 out of 289 reviews" "
Rating 4 - Poor. 36 out of 289 reviews" "
Rating 2 - Terrible. 26 out of 289 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay. The decor is stuck in 1995 with the wallpaper, and room amenities, but it was clean. Maybe in 2040 they will add some EV charging stations.
Stayed 1 night in Aug 2023

6/10 Okay

Mindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

JERUSHA ANNE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE our rooms- they’re huge and we appreciate the microwave and fridge. Very pretty too. If we were staying more than one night we would be disappointed that the pool isn’t available. We should never see a pool advertised if it’s not truly in use. But I noticed we are only an hour and a half away from Neyland Stadium and since one of my children loves 20 minutes from here, we will most likely return. Good location and great price! The front desk clerk had been very very kind and and helpful as well.
Stayed 1 night in Jul 2023

6/10 Okay

Jerry

Stayed 2 nights in Jul 2023

8/10 Good

Valeriy

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Not your typical hotel
Like many small towns in rural Kentucky, affordable housing options are few and far between. This hotel also rents rooms by the week and I was told that several of their employees live at the hotel. That said, on a Saturday night there were few "customers" and I saw mostly "live-ins" -- many of whom looked like they had fallen, or came, from hard times. The hotel is older, but my room was clean and the poeple were friendly. I don't want to leave a bad review -- the hotel is meeting a need that exists. (On another note, the pool was not operational and looked like it had not been for quite some time.) Best wishes to all.
Stayed 1 night in Jun 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Cheri

Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, near local sites
Stayed 1 night in Jun 2023

4/10 Poor

Kelli

Stayed 2 nights in Jun 2023

2/10 Terrible

Shelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away!
The pool was closed (drained) even though it advertised as being open from Memorial Day-Labor Day. There was not any type of breakfast-was told since COVID the discontinued breakfast. Little hot water for showers- shower head was not working properly to start with- just a small trickle. The man at the front desk tried to fix it, but it did not help. Towels were stained. Blankets had cigarette burns in them even though it is a non smoking hotel. Rooms are very dated. Pillows are very worn and flat.
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and quiet
The place needs updating and could use some overhead lighting, exhaust fans in the bathroom and a comfier bed but overall, nice stay for the area. Very nice folks and it was clean and maintained.
Stayed 1 night in Jun 2023

10/10 Excellent

Duane

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
People was friendly, room did need some tlc as it appeared their was a leak at some point or sprinkler system went off at some point. Also had baby roaches in bathroom. But not a horrible experience that I wouldn't recommend or stay again
Stayed 3 nights in Jun 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place where I needed it
The motel is run well by a great cast of characters that are pleasant and helpful. But it is Whitley City KY, so don't expect too much
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Traveled with group
Disliked: Staff & service, property conditions & facilities
Many homeless, druggies hanging around outside. Run down place.
Stayed 1 night in Jun 2023

2/10 Terrible

blong

Disliked: Cleanliness, staff & service, property conditions & facilities
room was dirty, door about to fall off, furnitures need to be replaced, room was not clean and replenished.
Stayed 2 nights in Jun 2023

8/10 Good

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, family-friendly, comfortable, good temperature control - if you need anything, just ask.
Stayed 2 nights in May 2023

2/10 Terrible

Jeff

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undermaintained, doors falling off the hinges, not vending service or any food available at all. No towels, and very poor service. We will never stall at this place again
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

linda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for the night
Stayed 1 night in Feb 2023
Response from BILL, FAIRBRIDGE INN on Feb 28, 2023
Thanks for your feedback!!We appreciate your business!!Hope to see you again in the future!!Safe travels!!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ten out of ten
Excellent service great attention to our needs. Quiet rooms.
Stayed 1 night in Nov 2022

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent place to stay. Rooms are clean. Staff is friendly but not real professional. You have to go to the front desk for ice.
Stayed 2 nights in Nov 2022

6/10 Okay

Gene

Business traveler, Traveled with family
Liked: Cleanliness
No internet or t. v.
Stayed 1 night in Nov 2022

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little town. Staff was friendly. We will be back.
Stayed 3 nights in Nov 2022

8/10 Good

John

Stayed 1 night in Nov 2022

8/10 Good

Anne, Raleigh

Business traveler
Liked: Staff & service, amenities
Close to some beautiful hiking trails & the scenic railway.

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Price was excellent for a quick overnight stay.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Would stay again
The staff was very friendly, hotel was located in a decent area, I found the room to be very clean.
Stayed 1 night in Oct 2022

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like: no coffee in room, had to plug in all the lights, door did not match up to door frame, out-dated fixtures and decor, no continental breakfast because of covid (?), few dining options in the area
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Wasn’t expecting much for the price but it was surprisingly one of the best hotels we’ve stayed in.
Stayed 1 night in Oct 2022

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Oct 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from BILL, FAIRBRIDGE INN on Oct 10, 2022
Thank you!! We appreciate your feedback!!We hope to see you again in the future andsafe travels!!

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly!
Very friendly welcome from the staff.
Stayed 1 night in Oct 2022
Response from BILL, FAIRBRIDGE INN on Oct 10, 2022
Thank you!! We appreciate your feedback!!We hope to see you again in the future andsafe travels!!

6/10 Okay

Kelly, Dayton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I like this hotel because it's conveniently located in Whitley City by Pine Knot and Stearns, it's affordable, and it's much better/safer than the Parkland motel. Our main complaint is the cleanliness- There were hairs on the bathroom floor (and not the good kind, if you know what I mean). Also, their toilets clog easily if you use 'too much' TP.
Stayed 1 night in Sep 2022

8/10 Good

Jacqueline, New Tazewell

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable if a bit worn. The amenities were minimal but close enough to fast food and a grocery store. I would stay there again.
Stayed 1 night in Sep 2022
Response from BILL, FAIRBRIDGE INN on Oct 10, 2022
Thank you!! We appreciate your feedback!!We hope to see you again in the future andsafe travels!!

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at thislocation while visiting family. Manager is great!
Stayed 1 night in Jul 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Good value for the price. My room was a little damp, they had been having a lot of rain. Could of used a dehumidifier.
Stayed 2 nights in Jul 2022

8/10 Good

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice for the pool to be open.
Stayed 2 nights in Jun 2022

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at hotel.
Great place to stay. Was very clean and room was great. Would highly recommend this hotel. Great location if going to Stearnes for train ride.
Stayed 1 night in Jun 2022
Response from BILL, FAIRBRIDGE INN on Jun 19, 2022
We appreciate your feedback!! Hope to see you again in the future!! Wishing you safe travels!!

8/10 Good

Lewis

Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 1, 2022
THANK YOU FOR YOUR FEEDBACK!! WE APPRECIATE YOUR BUSINESS!! HOPE TO SEE YOU AGAIN IN THE FUTURE!!

8/10 Good

Atul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 1, 2022
THANK YOU FOR YOUR FEEDBACK!! WE APPRECIATE YOUR BUSINESS!! HOPE TO SEE YOU AGAIN IN THE FUTURE!!

4/10 Poor

SANDRA

Disliked: Property conditions & facilities, room comfort
Do not recommend
Motel was very outdated. There was a smell of rat piss in the hallway. Found hairs and stains on bed sheets. There was only 2 towels in my room i asked for more but was told they didnt have any. I went out and personally bought towels. I now know why the price per night was so cheap
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quietness and cleanliness of the hotel.
Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 19, 2022
We appreciate your feedback!! Hope to see you again in the future!! Wishing you safe travels!!

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean, comfortable, staff was great. Only complaint was the bath towels were small.
Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 19, 2022
We appreciate your feedback!! Hope to see you again in the future!! Wishing you safe travels!!

8/10 Good

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the coffee maker in room!! Room was in desperate need of more lighting in the room.. A very gloomy room. Hard to do any reading.
Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 19, 2022
We appreciate your feedback!! Hope to see you again in the future!! Wishing you safe travels!!

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the ice machine not working
Stayed 1 night in May 2022
Response from BILL, FAIRBRIDGE INN on Jun 19, 2022
We appreciate your feedback!! Hope to see you again in the future!! Wishing you safe travels!!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from BILL, FAIRBRIDGE INN on May 16, 2022
THANK YOU FOR YOUR FEEDBACK!! WE APPRECIATE YOUR BUSINESS!! HOPE TO SEE YOU AGAIN IN THE FUTURE!!

8/10 Good

Webb

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful. Check in and check out we’re easy.
Stayed 3 nights in May 2022
Response from BILL, FAIRBRIDGE INN on May 16, 2022
THANK YOU FOR YOUR FEEDBACK!! WE APPRECIATE YOUR BUSINESS!! HOPE TO SEE YOU AGAIN IN THE FUTURE!!