Hotel needs reconditioning
Posted Apr 28, 2016
Had to change rooms three times, first room no black out curtains, 2nd room a/c and refrigerator did not work, third room tv would not turn off or on with remote, so staff had to come up when we wanted to watch TV and reset the TV each time.
Comment from Hotel Management
Jun 30, 2016 by Robin B, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.