Ratings based on 259 Verified Reviews

3.8 out of 5
52% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
for Families
by A verified traveler from Melbourne

Loved it all

Posted Feb 5, 2015
Pros: I like that it was relaxed easy going feel
Cons: Some of the facilities (pool table etc) need fixing, updating
Location: Loved the island and went to the Great Barrier Reef, Hamilton Island.
Loved the beautiful island, relaxed feel, lovely staff, native animals, water sports and of course beautiful happy bay.
5 out of 5
by MELIAME from Australia - ACT - Canberra

Posted Jan 25, 2015 on Wotif
Pros: This is a stunning location, the scenery and wildlife are amazing
Cons: It's about to close, otherwise I would have booked my next holiday
Beachfront rooms are just wonderful, fall asleep to and awake to the sound of gentle waves, just amazing.
3 out of 5
by Tracey from Townsville

Still waiting for refund!

Posted Jan 12, 2015 on Hotels
Had a great holiday. Location is beautiful. Resort is run down. Was told by staff on arrival that they had all been made redundant so the mood at the resort was rather dismal. Left feeling refreshed however that soon changed when I was charged again for room that I had already paid for. After calling reception to let them know they fixed it by charging me again. So I was overcharged on Friday afternoon, leaving us without money as refund has to go through on business day. Its now midday on Monday and I'm still waiting for my refund. Not happy!
2 out of 5
by A verified traveler from Melbourne, AUS

It was nice enough...

Posted Jan 5, 2015
The room was not serviced properly during our week stay - with sand, dirt etc - bathroom servicing should be standard. Would hate to have been staying there more than a week. Most staff were friendly but others really let the resort down - didn't appear they wanted to help/be there and others were downright rude. Food was good - prices weren't too bad for quality. Did run out of a lot of drink options etc. All in all - a good place if your looking for a cheaper option. Nice and secluded.
4 out of 5
for Getaway With Friends
by Chris

Awesome little island getaway

Posted Jan 3, 2015 on HotelClub
Hotel is great!! Id recommend it for those on a budget. It is a basic family island in the whitsundays and for the price you cant go wrong. It isnt trying to be hamilton or hayman and is totally chilled - so don't expect luxury. The food options are limited to one restaurant but are decent. The rooms are tired but clean and comfortable. But having been to a few of the islands now Long Island was a pleasant surprise.
4 out of 5
for Everyone
by A verified traveler from Sydney

Quiet, lovely, affordable, gorgeous views

Posted Dec 30, 2014
Pros: Restaurant was lovely. Selection for vegetarians was great! Views from the bar were stunning. Liked that the hotel was affordable and unpretentious.
Cons: Tree maintenance. I was a metre away from being dumped on by a massive tree branch that fell. I've never hurled myself off a sun lounge so fast.
Location: Location was gorgeous, view from all points of the resort were stunning. The surrounds, bushwalks and native wildlife were great. Tours available.
Didn't want the hustle + bustle of somewhere like Hamilton Island or the swishness of a luxury hotel. After a crap year I wanted somewhere affordable, laid back, relaxed, quiet with a slow pace and no cars and Long Island Resort was it! Bar/restaurant staff were nice (apart from one girl serving us obviously grumpy having to work Xmas day - fair enough!) and Watersport Guys were nice - we were too late booking a snorkelling tour after arriving in busy time of year (should've booked tours prior to stay) but they contacted us after a family cancelled and we got in. All beach rooms have great views. Vegetarian selection in restaurant buffets was impressive. Helps when the chef is vegetarian. There's either full buffet; cheaper soup + salad for dinner or a bar menu. We also brought our breakfast with us. 3-4 different types of bushwalks on the island and natives like wallabies, cockatoos and curlews hanging around outside our room much to our delight. Quite liked listening to the Curlew wail in the dead of night. A large goanna on our bushwalk waddling infront of us was also a highlight. Good cross-section of holidaymakers too ie. independent travellers, families, couples. The cons? Not enough sun lounges/hammocks, you just had to take your chance when it came. Even another 2-3 would be good. No snorkelling on the beach, you had to go far out to the reef when tide was out but I was happy enough lounging around and beach swimming anyway. Would happily return.
3 out of 5
for Everyone
by A verified traveler from Victoria, BC, Canada

Good resort right on the beach of turquoise water

Posted Dec 27, 2014
The facilities available were quite decent with the water sports, mini golf, tennis courts and pool, however poolside bar was closed almost the entire extent of our stay. Wifi was terrible so couldn't tell any friends or family about the resort. Hiking trails close by were a nice added bonus. The dinner buffet was well worth the price. Staff were helpful but seemed like they could've been friendlier
4 out of 5
by Josef from Australia - NT - Darwin

Posted Dec 25, 2014 on Wotif
Pros: Proximity to beach
Cons: Old facilities
Location: Outstanding
Facilities: Basic, Everyday; Value: Inexpensive; Service: Polite;
3 out of 5
by Keith

Posted Dec 21, 2014 on Wotif
Location: Accessible
Facilities: Basic; Value: Could be better; Service: Basic; Cleanliness: Tidy;
1 out of 5
by A verified traveler from aus

Nice location but horrible management

Posted Dec 21, 2014
I didnot enjoy stay in hotel and staff as well as management was very poor