Ratings based on 984 Verified Reviews

3.3 out of 5
66% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted May 21, 2018
Room was very clean was espacios, had a microwave and refrigerator,
Comment from Hotel Management
May 27, 2018 by Tina, Hotel Management
Dear Guest, We are very happy to hear that you had an enjoyable stay in our clean and spacious room. We are also glad that you enjoyed our room amenities. We hope to see you again in the near future. Thank you.
1 out of 5
by A verified traveler

Posted May 21, 2018
everthing was ok until the maid open our door and had a sign do not disturb it wasnt even 11 oclock yet and my son had to use the restroom maids need to be respectful and envading privacy
Comment from Hotel Management
May 27, 2018 by Tina, Hotel Management
Dear Guest, We are very sorry to hear that our housekeeper began to service the room prior to your formal checkout. We have reminded all our housekeeping staff to not to disturb guests prior to check you. We would be most happy to see you again in the near future. Thank you.
5 out of 5
by A verified traveler

Posted May 7, 2018
I’ll stay there again
Comment from Hotel Management
May 14, 2018 by Tina, Hotel Management
Dear Guest, We are so happy to hear that you had a wonderful stay with us and that you will be coming back to stay with us again! We look forward to providing you with the exceptional service that you received on your stay. Thank you!
4 out of 5
by A verified traveler

Posted May 6, 2018
Comment from Hotel Management
May 6, 2018 by Tina, Hotel Management
Dear Guest, Thank you for your review. We are very happy that your stay with us was pleasant. Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Super comfy hotel

Posted May 3, 2018
Hotel staff were super friendly and helpful. The room had a fridge, tv and comfy beds! Would definitely recommend this hotel!
Comment from Hotel Management
May 5, 2018 by D, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Yuba City, Ca

Posted Apr 30, 2018
Floors dirty and in need of good vacuum, no counter top in bathroom to put down even a toothbrush.
Comment from Hotel Management
May 6, 2018 by Tina, Hotel Management
Dear Guest, We are sorry about the carpet and counter space in the room. We have forwarded your concerns to our housekeeping supervisor and maintenance supervisor so that your concerns can be addressed right away. Thank you for letting us know. We hope that you will give us another chance and stay with us again!
2 out of 5
by A verified traveler

Value for money

Posted Apr 23, 2018
Hotel is going downhill, poorly maintained. Rooms decor and overall comfort are inconsistent. Still requires a lot of improvement.
Comment from Hotel Management
Apr 29, 2018 by Tina, Hotel Management
Dear Guest, We are sorry your stay with us was not optimal. We regularly make improvements to the rooms. We look forward to your return visit to enjoy our new rooms. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from WHITTIER

AMAZING

Posted Apr 18, 2018
Pros: VERY CLEAN AND VERY FRIENDLY
Cons: MORE TOWELS IN THE ROOM
Location: GREAT LOCATION ACROSS THE STREET FROM THE SHERIFFS STATION SO YOU DEFIANTLY FEEL SAFE AND CLOSE TO LIQUEUR STORES AND FAST FOOD PLACES
GREAT STAFF AND CLEAN ROOMS BREAKFAST WAS ALSO VERY GOOD CANT WAIT TO GO BACK AND US THAT HOT TUB AGAIN ITS ENORMOUS CAN FIT 4 PEOPLE
Comment from Hotel Management
Apr 21, 2018 by Tina, Hotel Management
Dear Guest, We are very happy to hear that you had a most pleasant stay with us and enjoyed our Jacuzzi room. We are also very happy to know that our staff was welcoming and friendly. We look forward to providing you with the same great service on your next visit. Thank you.
1 out of 5
by A verified traveler from Las Vegas, NV

DAS sucks

Posted Apr 12, 2018
My phone accidentally booked a room for 1 unnecessary night as my iphone had Touch Disease. This Rude Idiotic staff member Told Expedia, NO WE WILL NOT REFUND THIS PERSON even though we had stayed 4 nights all ready. They have zero care about people who stay there or the monies they spend. I literally spent another $72 for nothing because a rude employee wanted to act like some big bad boss. He would not give me the mangers name or anything. Why is Expedia Giving Business to Hotels like THIS???
1 out of 5
by A verified traveler from Las Vegas, NV

Horrible Hotel

Posted Apr 12, 2018
My Phone glitched and it re-booked a night here. The Employee DAS would not tell me who the manager was. Told Expedia he would not refund my money when I called them hours later when I got my phone back from Apple. The person who answered was rude and degrading. I am filing a complaint with the BBB against all parties