Ratings based on 386 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from arknasas

Ok but not great

Posted Oct 5, 2017
Person at check in was rude and seemed to be unhappy. Hotel was clean but a little old and worn down.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Good facility and service except for......

Posted Oct 2, 2017
Pros: Liked the room and room staff.
The cable was out for a full day during my 3 day stay. The part that was concerning is that it seemed there was no genuine sympathy or urgency for this really inconvenient situation. With no TV the evening before after if was still not working in the morning, I stopped by the front desk to inquire when we could expect it to fixed. The answer was 'I don't know, the service has been called." I asked why the TV's in the service and breakfast areas were working and not the rooms. Once again, they did not know. Dismissive and annoyed is how I would describe there general attitude.
3 out of 5
Recommended
for Everyone
by A verified traveler

stayed here b/c it is close to Wichita Zoo

Posted Sep 18, 2017
disappointed in the breakfast bar...they put out salsa a BIG bowl to go with boiled eggs that looked like these were boiled the night before..gravy was cold..
4 out of 5
Recommended
for Everyone
by A verified traveler from Topeka

Great pool, restaurant and bar! Super clean rooms!

Posted Aug 30, 2017
Pros: Frig and microwave in room. Pool! Breakfast! Rates are wonderful!
Great experience! Super clean, quiet. Good rates! Great breakfast and pool! Love the frig and microwave in room!
Comment from Hotel Management
Sep 1, 2017 by Mike, Hotel Management
Dear Robin, Thanks for the feedback! I will share your comments with my team! Best Regards Mike Aaron GM LQ & Suites Wichita Airport
2 out of 5
by A verified traveler

Posted Aug 25, 2017
Grounds unkept. Bad impression before I got out of car. Girl at front desk not very friendly. Asked for restaurant close by that would be open, she just pointed. I said I'm not from here, so not familiar with roads. She still unhelpful. Asked for wake up call and did not get. Overall unsafe feelinbg
Comment from Hotel Management
Aug 30, 2017 by LQ Customer Care, Hotel Management
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better. Respectfully, Lacey LQ Customer Care
2 out of 5
by A verified traveler from Witchita, Kansas

Hotel near the airport.

Posted Aug 19, 2017
The hotel needs upgrading of it's facility. There is only one washer and dryer for this large hotel and having truckers stay at this hotel is very fusturating. Persons using washer and dryer and leaving clothes in the machines and no where to be found. The staff was very efficient and helpful. There is a nice indoor pool and juzzuici. Breakfast menu needs to be flexible and not the same thing every day.
Comment from Hotel Management
Aug 23, 2017 by LQ Customer Care, Hotel Management
Dear Chea, Thank you for your review and complimenting our staff. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, Lacey LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quiet

Posted Aug 10, 2017
Had a pretty good experience here... the breakfast could be better and more of a selection.. didn't end up eating a lot from the breakfast buffet
Comment from Hotel Management
Sep 1, 2017 by MIke, Hotel Management
Dear Anonymous, Thank You for your response...we will try harder on the breakfast! Best Regards Mike Aaron GM LQ & Suites Wichita Airport
3 out of 5
by JAMES

Ok.

Posted Jun 29, 2017 on Hotels
Bed was hard. Breakfast was soso at best. Not what I would expect from a La Quinta. Bathroom was very small. Front desk lady was nice when I checked in. Parking for larger vehicles
Comment from Hotel Management
Jul 26, 2017
Hi James! Thank you for taking the time to give your honest review, we appreciate the feedback from our guest and strive to help make every stay better then the last. Warm Regards, Tammy Palmer Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Great location

Posted Jun 27, 2017
We appreciate the proximity to the airport as well as the free shuttle and parking. The free breakfast would be nice, but we usually depart before it starts.
Comment from Hotel Management
Jul 26, 2017 by T.Palmer, FOM, Hotel Management
Well thanks for offering your review! I agree... our location is convenient and I too use us when I need to fly. Hope you get a chance to try the breakfast some time... although I enjoy it, it doesn't thrill EVERY guest. It is complimentary and I would say its right up there with the rest of them!
5 out of 5
by Alfredo

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
High 5 Alfredo!!! Appreciate you taking the time to rate us and really glad we met your standard!! Hope you are enjoying your summer, come back and see us sometime.