Ratings based on 408 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2019
3 out of 5
by A verified traveler

Posted Oct 18, 2019
Fun and relaxing. I'll go again. The staff was nice
Comment from Hotel Management
Oct 18, 2019 by Front Desk Staff, Hotel Management
We are glad you enjoyed your stay and if you are ever back in the area, please feel free to take advantage of out Repeat Guest Rate- the lowest rate we offer!
5 out of 5
by A verified traveler from Wichita kansas

Posted Oct 17, 2019
The place was very nice very clean and very nice staff...always greeted me and always asked if i needed anything!
1 out of 5
by A verified traveler

Posted Oct 11, 2019
The bathroom had not been cleaned. There were two slivers of used soap, one in the tub and one on the sink. There were chunks of soap in the tub itself, and hair in the tub and on the walls of the tub. I had one clean towel and no bathmat. The shower head screamed while I was showering; when I turned it off my ears rang like I’d been at a loud concert. Breakfast was scarce, and I don’t think i’d Have eaten anything, based on the cleanliness (?) of my room. I didn’t try to change rooms because I was beat; a family member was across the street in ICU, and I’d been dealing with that. Needless to say, I will not be staying there again. A night on a chair in the waiting room would be my preference.
2 out of 5
by A verified traveler

Posted Oct 9, 2019
Comment from Hotel Management
Oct 18, 2019 by Front Desk Staff, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Oct 9, 2019
Comment from Hotel Management
Oct 18, 2019 by Front Desk Staff, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler from Wichita ks

Posted Oct 9, 2019
Pictures online very deceiving. Horrible neighborhood
Comment from Hotel Management
Oct 18, 2019 by Front Desk Staff, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler

Posted Oct 9, 2019
Close to intrust bank arena Clean enough staffed 24 hr
4 out of 5
by A verified traveler from Vancouver

Posted Oct 8, 2019
The décor of the hotel is modern and in good condition when it originally opened. We stayed here three years ago and it was in better condition then. On our latest stay, we noted that the property could benefit from some better cleaning and better maintenance.
Comment from Hotel Management
Oct 8, 2019 by Front Desk Staff, Hotel Management
We are glad you enjoyed your stay and if you are ever back in the area, please feel free to take advantage of out Repeat Guest Rate- the lowest rate we offer!
3 out of 5
by A verified traveler

Posted Sep 30, 2019
This property was fine, the front desk and other staff were very polite, id day that was the best thing about the property. The most annoying thing is that there is no bar as advertised? It’s been gone for a long time. How you can move the bar but still keep the “Free welcome drinks” on your website is sketchy. Sign of bad management, I had to stop my mom from getting upset with the front desk person about it, it’s not here fault. I’m sure they have to get yelled at about it all the time.
Comment from Hotel Management
Oct 8, 2019 by Front Desk Staff, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.