Lobby sitting area

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
7856 E 36th St N, Wichita, KS

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Butch

Traveled with family
Liked: Amenities
The suite was HUGE loved that even had 2 bathrooms but carpet needs to go very bad and wrinkled
Stayed 1 night in Mar 2024

8/10 Good

Rhys

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always a nice place to stay, we always use it when we come in for a Dr visit that requires us to stay a night. During our stay the hottub and pool wasnt heated so it was pretty chilly but the staff did take note and filed a report with their pool guy. I knew it wasnt going to be fixed over night but the staff was friendly and did listen to us.
Stayed 1 night in Mar 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good...except I didn't like not being able to adjust the temp of the air conditioning unit! Our room was kinda hot until the early morning hours.
Stayed 1 night in Mar 2024

6/10 Okay

Mary

Business traveler
Bathroom light added to fan, it is very important to separate.
Stayed 1 night in Feb 2024

4/10 Poor

Nicole

Stayed 1 night in Feb 2024

2/10 Terrible

Katie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
RUN AWAY- BED BUGS!!!! Very disappointed in this property!!! One member of our family was covered in bites after staying overnight!! When I called the hotel to report and ask if this had been an issue I was of course told “no”. However there was no surprise at all in the employee’s voice and I was told “the exterminator would be called”. ALSO- Photos are very misleading!!! This property is not well maintained. Very dirty and worn. Blood on the curtains in our room, unidentified fluids on the walls. Pillow smelled like B.O. Ceiling tiles in the bathroom caving in. Mold in the shower, sink did not drain. Should have gone with my gut and left as soon as we checked in!!!!!!!!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Joan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in this hotel…had to park on the side of the building due to very small front parking lot & it was like an ice rink, very dangerous! Room was in poor condition…tattered carpet, shower had two sprayers but no hot water in one of them. Breakfast with omelet bar was very nice, but lots of staff must have been arriving to work & were standing at food, eating & talking…felt uncomfortable. Front desk hostess on check out was fine but not overly focused on customer service.

8/10 Good

Lawrence

Business traveler, Traveled with family
Great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

John

Business traveler, Traveled with partner
Location was great and the room was spacious, but the carpeting was frayed, stained, and torn. The curtains were damaged and the tub had a rust stained and the caulking was missing and falling off.
Stayed 1 night in Jan 2024

4/10 Poor

Sarah

Business traveler
Disliked: Staff & service
Poor service
No one was there to check us in. I literally had to go wake up the clerk from the back room.
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kamika

Traveled with group
Liked: Staff & service
My room looked nothing like the pictures and is definitely not worth the price of $91 a night. My heater did not work, and there was a horrible drywall patch job above it. There were multiplier water stains. The room smelled like piss, and the plumbing was horrible. I truly wish I could get a refund because this was the worst hotel room I have ever had in my life. My advice is to not stay here, and if you do please see if you can check the room first before you make final decisions. I am truly disappointed and will never come back again.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent getaway
Weekend getaway for a long distance couple. Perfect all the way around! The breakfast with made to order omelets was amazing! Service and staff were grade A! Only complaint was that our room was near the pool and smelled a bit like chlorine and our door was very hard to shut and gave it latch properly. But over all I recommend and will definitely be back.
Stayed 1 night in Nov 2023

8/10 Good

Ruth D

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was fine
Stayed 3 nights in Oct 2023

6/10 Okay

Eshana, Omaha

Traveled with partner
Disliked: Property conditions & facilities
The bed was comfortable!
Stayed 2 nights in Oct 2023

8/10 Good

Gwindy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Safe places
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

April

Traveled with family
Disliked: Amenities, property conditions & facilities
I am not happy at all. To start out with. The pool was one of those that was half in and half outside. There was leaves in it and the bottom was dirty. I went to go take a shower after sitting in the hot tub and my shower head was broke. There was no water pressure due to it being broke. It also took a while to warm up and if I needed to change the temperature it took a while to get to that temperature. For the amount of money I spent I expected for it to be better.
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The fact that it had a heated pool and the hot tub was a winning facter when making reservations. However, my husband and I found the mattress be extremely broken in. Slept fitfully mostly. Great hotel otherwise. Breakfast were always very good and many choices.
Stayed 2 nights in Oct 2023

8/10 Good

Ray

Liked: Staff & service, room comfort
Needs Help
Mildew in shower. I had to run the shower and both lavatories full hot for 5-6 minutes to get warm water for a shower. Shower/bathtub lever was very difficult to operate. The front door had to be forced shut. Carpet was torn and stained. Front desk was very friendly and professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2023

8/10 Good

Nicholas

Liked: Staff & service, room comfort
It was alright...
Pool was nasty. Doorways need repainted. Carpets stained. Bed was pretty firm. The curtains in 401 were dirty. Stairwells had dead crickets everywhere. I saw a lady walk through the front lobby and exit the back to get to the hotel on other side and it was midnight so more security. People were super nice and helpful. Breakfast was good for free. Quiet area. Easy check in/check out. Would probably stay here again if it was more clean and secure.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, staff was friendly, rooms were clean, an breakfast was good!
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
The room was ok but the carpet was dirty and the ceiling had stains from previous leaks. The carpet in the hallway was dirty. The pool was green.
Stayed 5 nights in Aug 2023

2/10 Terrible

Jangam Pruthvi

Stayed 2 nights in Aug 2023

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Ok hotel
It is very dated but it had great clean towels and bedding. Great breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Ana

Stayed 1 night in Aug 2023

8/10 Good

Trudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed so repairs.
I stayed in room 207 and it needed some upkeep. The bathroom had ceiling tiles that need replaced and one that was falling out of the ceiling. there was a small amount of mold on the tile around the tub. The carpet edge from the bathroom is frayed and needs repaired . The ceiling by the curtains was peeling off. The bed was very comfortable and the staff when I checked in was awesome but the morning staff acted like I was disturbing her when I was trying to explain the room situation.
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Juan

Stayed 1 night in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice.
Stayed 2 nights in Aug 2023

8/10 Good

Sharlene

Stayed 3 nights in Jul 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Harlan

Stayed 2 nights in Jul 2023

2/10 Terrible

Betty

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

2/10 Terrible

ROSIE

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Swimming pool was closed
We made a reservation specifically because this hotel has a pool as we were there for the Mexican Rodeo State Competition and after being in the heat all day competing our girls needed a pool to cool off, but the pool was unavailable. Needless to say it was disappointed. On the positive side, the housekeeping staff was very helpful and friendly.
Stayed 2 nights in Jun 2023

6/10 Okay

Sean

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was easy to make a reservation last minute. From the outside it looks nice as does the lobby but thats about where it ends. Our first room the door wouldnt even shut. The receptionist was very understanding and easily gave us another room. Although better then the first causs the door actually shut this secon room was still subpar. The breakfast was just about tje only good thing to it. More then likely wont be staying again
Stayed 1 night in Jun 2023

2/10 Terrible

Tiffany

Stayed 1 night in Jun 2023

10/10 Excellent

Darren Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Best comfort inn we have probably ever stayed in .
Stayed 5 nights in Jun 2023

8/10 Good

Haydon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Janna R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service!!
The comfort inn in Wichita, Kansas was great. My aunts room was close to the apparent teens track team that was competing in Wichita. We had asked earlier when we checked in if this was a non-smoking smoke free hotel. We were told yes. However the teens were rowdy and smoking in their room. The front desk was awesome in getting this remedied immediately and involving the teens parents in shutting down the smoking and the loudness in the room. That front desk person deserves a raise. She was perfect!
Stayed 1 night in May 2023

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Evelyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Terry

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel layout was different
Stayed 1 night in May 2023

10/10 Excellent

Aimee, Lewisville

Stayed 1 night in May 2023

8/10 Good

Darrin

Stayed 1 night in May 2023