Ratings based on 671 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kansas
In need of a remodel and deep cleanPosted Jul 24, 2017
We have stayed in this hotel a few times, but it hasn't been for maybe 5 years. We were surprised to see the decline in almost every area. They are really needing to remodel or at least purchase new furniture. Our sofa was so old, dirty and flat I decided if that is what they allow I didn't want my family sleeping there. The price point was a little lower than other hotels nearby, but if you are someone who expects clean and decent furniture and a clean room, spend more and go elsewhere.
for Everyoneby A verified traveler from texmin
We stay here often. Slightly down from prevoius.Posted Jul 15, 2017
Downgraded slightly but still a favorite for years.
for Everyoneby A verified traveler from Dubuque IA
So nicePosted Jul 8, 2017
Great relaxing place to stay. Wish we could have stayed longer. Happy they are pet friendly.
by A verified traveler from Houston, Texas
Unfortunately did not live up to the reviews.Posted Jul 7, 2017
My colleague got bites while he was sleeping. We feared there might be bedbugs so he had his luggage fumigated when he got home. Front desk was vacant at check in so we sat and waited. We requested a rollaway bed when we made the reservation three months in advance and when we arrived not only was it not available, but the apathy from the desk staff about it was clear.
for Everyoneby A verified traveler
Posted Jul 5, 2017
Very pet friendly hotel. Good location. Staff was very friendly and accommodating.
for Everyoneby A verified traveler from Ottawa kansas
More than we expectedPosted Jul 4, 2017
We were extremely pleased with this hotel. The staff were very helpful, room was awesome. Loved the fact the bedroom was a separate room.
for Everyoneby A verified traveler from Dallas Tx
Nice Hotel - Roomy and CleanPosted Jul 3, 2017
Pros: Price was reasonable. Property seemed well maintained. Staff was friendly.
Cons: Breakfast - at 8:45 most of the food was gone. Staff not monitoring well. I had to either delay departure or skip breakfast. Not impressive.
Location: Just passing thru on a road trip. Construction on the entrances to I-35 makes it a little tricky, but worth it.
Hotel was very nice. I arrived late but check in was very easy. I was surprised how nice and big my room was. Every thing was very clean and comfortable. I was in the back corner of the hotel and it was extremely quiet, and that's saying a lot because it was Saturday Night, July 2nd, and fireworks were being shot off all over town (no restrictions for the neighborhoods evidently). Bed was comfortable - slept like a baby. The breakfast area needs to be better monitored, especially because what is offered is already very limited. Not complaining about that, considering the price, but if you are going to offer breakfast, and least ensure that food is ready and available during the hours you post. Most of breads and pastries were gone, biscuits/and gravy empty and were going to take 15 minutes to get more ready,
by A verified traveler from W
Room was not well cleaned toenail clippings on bedPosted Jun 5, 2017
Found toenail clippings on bed and bedside table. Substance on bedskirt and floor next to bed
for Everyoneby A verified traveler
Posted Jun 5, 2017
Pros: Location and helpful people that worked there
Location: Residential area (quiet)
Stayed in suite with 2 bedrooms (each with their own bathroom). Only 2 forks, 2 spoons & 2 butter knives in kitchen (but out in the lobby/breakfast area there are plenty of plasticware for use). Beds were comfortable. The breakfast was o.k. (nice selection of breads, bagels, yogurt, sausage). The scrambled eggs were white (thought it was cauliflower) and had little taste.
by A verified traveler from colorado
Nice on the outside, wait till you get to the roomPosted May 27, 2017
Perhaps that was given a room that was less nice because it purchased through Expedia. I have noticed things like that to happen before when I purchase through a deals website. Long story short, place looks nice on the outside, the staff was friendly and pretty good, the lobby area it was nice, but my room looked like it hadn't been updated since 1992, and it was the best clean. Too bad Long story short, place looks nice on the outside, the staff was friendly and pretty good, the lobby area it was nice, but my room looked like it hadn't been updated since 1992, and wasn't the best clean. I was frustrated that I paid $85 for this place.