Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by brittany from Paris tx

southwest bowling tournament

Posted Mar 13, 2016 on Hotels
hotel was very nice. right across the lot from the airport but we never heard a plane. chose hotel for the pool/hot tub but never made it to try out.
Comment from Hotel Management
May 21, 2016 by Rob, Hotel Management
On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We look forward to welcoming you back the next time you are in the area.
3 out of 5
by Pamela from Tulsa

"Good" but not "great."

Posted Mar 11, 2016 on Hotels
Female front desk clerk couldn't care less about a person across the counter. That was for starters . . .
Comment from Hotel Management
May 14, 2016 by Rob, Hotel Management
Thank you for staying with us, and for sharing your comments, I will be sure to pass on your comments to the front desk manager. We look forward to welcoming you back the next time you are in the area.
5 out of 5
by A verified traveler

Posted Mar 10, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Rob, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay. We look forward to welcoming you back the next time you are in the area.
5 out of 5
by chad

Posted Mar 7, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Rob, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay. We look forward to welcoming you back the next time you are in the area.
5 out of 5
by Elizabeth

Posted Mar 7, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Rob, Hotel Management
On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We look forward to welcoming you back the next time you are in the area.
5 out of 5
by A verified traveler from Florida

Classy hotel at the airport

Posted Mar 1, 2016 on Orbitz
It was a classy hotel right at the airport! Very convenient and will stay there again!
Comment from Hotel Management
Mar 8, 2016 by Rob L, Hotel Management
On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We look forward to welcoming you back the next time you are in the area.
2 out of 5
by A verified traveler

Not quite the Doubletree I expected

Posted Feb 23, 2016
Not quite the Doubletree I expected. The facilities were nowhere near the quality and elegance as the one in Tulsa Oklahoma Doubletree. Our room the first night I had a heater that worked very sporadically. Had a toilet that was running all night long. One of the main reasons we book this hotel is it because it had a hot tub. Then come to find out the hot tub was close for maintenance. Hotels should notify guests as they arrive or when they book that certain amenities are not available. However once I expressed my concerns to the staff Joanne the manager took very good care of us. She upgraded us to a suite that has a personal Jacuzzi tub. I was very pleased to see that they rectify the situation. I was unhappy to find that a breakfast which cost us Saturday morning $25 for our family. Cost us $53 on Sunday morning. There were a couple additional items offered on the breakfast buffet however nowhere did it say It was twice the cost. I know the restaurant is it's own entity and separate from the hotel. But if you are going to have it in your facility you should government somewha it was twice the cost. I know the restaurant is it's own entity and separate from the hotel. But if you are going to have it in your facility you should govern it somewhat.
Comment from Hotel Management
Feb 26, 2016 by Rob L. Guest Relations, Hotel Management
Thank you for staying with us, and for sharing your comments, I will be sure to pass on your comments to upper management. We look forward to welcoming you back the next time you are in the area.
3 out of 5
by A verified traveler

Posted Feb 4, 2016
Pros: employees
i don't know what the thumping was in the walls all night - it sounded like a pipe pinging or something but it went on and on. I might have got 3 hours of sleep. also - When looking for breakfast for me and my old ailing parents they told me no breakfast because we had booked thru expedia - but when i was booking the room originally they told me we would have continental breakfast. i was very disappointed and i could not believe that a Hilton hotel would be so loud and no one noticed all the noises the pipes in the walls were making thats it
Comment from Hotel Management
Feb 8, 2016 by Rob L., Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.I would like to truly apologize that we missed the chance to provide you with a flawless stay. I will be sure to pass on your comments to maintenance and upper management. We thank you for your candid feedback, and hope that you will choose to stay with us should you visit the area again.
4 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Just a quick overnight stay for an early morning flight. Very easy access to the airport.
Comment from Hotel Management
Apr 9, 2016 by Rob, Hotel Management
Thank you for staying with us, and for sharing your comments. We look forward to welcoming you back the next time you are in the area.
4 out of 5
by Driton from Stockholm

Posted Jan 13, 2016 on Hotels
Jättefint