Ratings based on 111 Verified Reviews

3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by John

Extremely dirty

Posted Oct 21, 2017 on Hotels
There was a tangle of spiders' webs and dead flies in the venetian blinds in the breakfast room. Right beside the food table. It had obviously not been cleaned for months. I told the staff about this and it was cleaned. There are lots of spiders' webs on the window ledge in the room and a dead spider. I told them about this too but it was NOT cleaned. A large section of one curtain has fallen down from the rail. The net curtains are very dirty. The windows are very dirty. The floor was dirty round the back of the toilet. There is no towel rail in the bathroom so nowhere to hang towels. There are only 2 sockets so the kettle is plugged into an extension lead beside the bed and the kettle sits on the bedside cabinet, the cups etc are at the other side of the room. I don't think boiling water should be right next to the bed. The bed linen, towels, bath and sink were clean, but the grate in the sink is missing so things could drop down it. The skirting boards are all dirty. It seems as it nobody has stayed in the room for months, and it has not been cleaned for months. Frankly it was disgusting. We should have complained more but we rarely saw the staff, and never saw any cleaners. We were only there for 2 nights, thank goodness. I don't know what the other rooms were like, we were in room 3. The whole hotel is very run down and in desperate need of a renovation. I took some photos with my mobile as I could not believe what I saw.
5 out of 5
Recommended
for Everyone
by A verified traveler from midlands

Very nice hotel and warm welcome

Posted Oct 14, 2017 on Ebookers
Everything about my stay was brilliant. Super friendly helpful owners. Super clean everywhere and the rooms are massive with a great bathroom and amazing shower and the breakfast was second to none. Lovely stay thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely stay

Posted Sep 29, 2017
Had a great stay! The owner was lovely and could not have been more helpful. The cooked beakfast was an added bonus.
4 out of 5
by A verified traveler

Maygrey

Posted Sep 7, 2017 on Hotels
Big hill to go up if coming up from the harbour, so take care very steep , Bed lovely and comfortable with lovely linen. A really good breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from Huddersfield

Comfortable old building in need of tlc.

Posted Aug 23, 2017
This is an old hotel in need of some updating. Our room was spacious with a large comfy bed. Our car was parked in the street outside right by the door. The proprietor was most helpful and booked a restaurant in Wick for our evening meal.This was 10 mins walk. WiFi was good and we had a good choice for breakfast. It's not the Hilton but it was sensibly priced and delivered what was expected.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nothing fancy but a good price and well positioned

Posted Aug 23, 2017
The hotel is pefectly fine, it isnt a luxury spot to stop but if you need decent bed and brekfast then it is great.
5 out of 5
by Anna

Superb relax

Posted Aug 9, 2017 on Hotels
Great receptionist, VERY comfortable, soft bed, nice other guests, tasty, quality breakfast, pleasant atmosphere, quiet, spacious, luxury room for decent price. The only funny thing to add is that the room probably hasn't been hovered for a while, as I've found money underneath the desk (not even the bed), hmm;)
5 out of 5
by A verified traveler

One night away

Posted Jul 30, 2017 on Hotels
Lovely hotel excellent staff Fantastic breakfast Outstanding wifi Comfi beds great shower
4 out of 5
by Donald

Great Staff

Posted Jul 26, 2017 on Hotels
Hotel a bit dated but clean and comfortable with really friendly staff and a fantastic cooked breakfast.
3 out of 5
by Jill

Tour of Scotland

Posted Jul 15, 2017 on Hotels
Bed and Breakfast was fine but hotel needs a lot of work and was grubby and dusty dated bathroom etc.