Nice Hotel with a Lazy Staff!
Posted Sep 15, 2015
I have stayed at this hotel several times over the past few years, and each time there is something that prevents me from giving it a true 5-star rating. On my recent 3-night stay, I was confronted with unfriendly reception staff. The rooms are nice and well equipped, although there is only one bath robe and slippers, and one must ask for a second set if there are more than one person in the room. It is cheaper to park on the street along the patio side of the hotel (7e/day), instead of the 20e/day that the hotel charges. In my short walk from the hotel outside patio to the street I was confronted with a lot of debris apparently left over from a corporate party the evening before. The debris (used napkins, bottles, cups, etc.) littered the lawn and no one from the hotel staff bothered to clean it up! After walking past it for 2-days, I finally did the hotel a favor and picked it up myself and delivered it to the front desk, which seemed surprised. There were plenty of people standing around, that could have done this, but didn't. As I am a frequent traveler, it is detail to the little things that count, which if done properly, will deserve a 4 or 5-star rating. Unfortunately, this hotel still has work to do, especially with the staff, which, at present, appears to be oblivious to these details.