Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Illinois

great hotel, close to race venue

Posted Aug 22, 2016
Pros: The Hotel was clean, quiet, and the staff were excellent.
Location: Close to the walkplatz and the Kurhaus
We came to Wiesbaden for the Iron man Triathlon race. Hotel location made it easy to get to the race venue, and also to great places to eat .
Comment from Hotel Management
Aug 24, 2016 by Mercure Hotel Wiesbaden City, Hotel Management
Dear Bob, we very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sabrina, Guest Service Team
5 out of 5
by A verified traveler

Sehr gutes Stadthotel

Posted Jul 25, 2016
Pros: Das Zimmer war sehr neu renoviert, im UG des Hotels befindet sich eine Tiefgarage.
Cons: Statt Teppich im Zimmer wünsche ich mir einen hygienischeren Boden.
Location: Vom Hotel ist es nicht weit zur Fußgängerzone und zum Bahnhof.
Freundlicher Empfang, tadelloses Zimmer, neu renoviert, Cocktail-bar vorhanden.
Comment from Hotel Management
by Saskia, Guest Service Team, Hotel Management
Lieber Gast, vielen Dank für die positiven Anmerkungen zu Ihrem Aufenthalt in unserem Haus. Es freut uns sehr, dass Sie sich wohl gefühlt haben, Ihnen unser freundlicher Empfang und unsere Zimmer gefallen haben. Wir befinden uns bereits in der Planung der Renovierung für das Erdgeschoss, Untergeschoss und auch Gästezimmer. Wir freuen uns auf Ihren nächsten Aufenthalt. Beste Grüße Saskia, Guest Service Team
4 out of 5
by RUI from Japan

ロケーションが良いです

Posted May 23, 2016 on Hotels
市街中心部に近いロケーションなので、観光目的の場合にもオススメです。私の部屋は老朽化が目立ちましたが、同僚の部屋はリノベーションされていたようで、快適だったとの事。
4 out of 5
by A verified traveler from Texas

Great location near train station.

Posted May 22, 2016
The room was a bit small by American standards, but the location was great. Easy access to train and buses and near shopping district and casino.
Comment from Hotel Management
Jun 15, 2016 by Saskia, Guest Service Team, Hotel Management
Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Saskia, Guest Service Team
5 out of 5
by A verified traveler

Gutes Geschäftshotel mit Pool und Sauna

Posted May 21, 2016 on Hotels
Das Hotel bietet ein gutes Frühstück und die Zimmer sind gut ausgestattet. Bett ist bequem. Gut ist der Pool und die Sauna. Einfach an der Reception anrufen und einen Bademantel bestellen, wird sofort ins Zimmer gebracht, guter Service. Der Pool ist nicht super groß aber ausreichend um ein paar Runden zu schwimmen.
Comment from Hotel Management
Jun 15, 2016 by Saskia, Hotel Management
Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Wiesbaden City. Es freut uns sehr, dass Sie sich wohl bei uns gefühlt haben und Ihnen unser Frühstück sowie Wellness Bereich gefallen hat. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Saskia, Guest Service Team
4 out of 5
by Jens Valther from dubai

Nice and professional hotel

Posted May 17, 2016 on Hotels
The hotel is very nice. The Staff professional and welcoming. I had a very nice stay and would definatly come back
Comment from Hotel Management
Jun 15, 2016 by Saskia, Hotel Management
Dear Jens, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia, Guest Service Team
4 out of 5
by David from Paris

Séjour pro impeccable.

Posted Mar 29, 2016 on Hotels
Hôtel parfait pour séjour de travail. Petit déjeuner impeccable. Service efficace, disponible et discret.
Comment from Hotel Management
Jun 11, 2016 by Saskia, Hotel Management
Monsieur David, nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hotel Wiesbaden City. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. Saskia, Guest Service Team
5 out of 5
by A verified traveler

Toppenhotell!

Posted Mar 28, 2016 on Hotels
Trots mycket trafik utanför tyst och lugnt. Stora rymliga rum, rent och snyggt. Bra läge nära centrum och bara 15 min promenad från Hauptbahnhof.
Comment from Hotel Management
Jun 11, 2016 by Saskia, Hotel Management
Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia, Guest Service Team
4 out of 5
by Matthew from UK

Nice hotel close to many things

Posted Mar 4, 2016 on Hotels
Overall good stay. Our room was on the bis stop side so we couldn't enjoy an open window. The hotel is situated in a good area close to everything we needed. Staff members were very warm and courtious. It was nice to have parking available because I didn't see any parking options close by. The bad part was tht they charged €25 per day. A little expensive to me since I am paying €180 a night to stay. Breakfast was spot on and plentiful. It was a overall great experience.
Comment from Hotel Management
May 21, 2016 by Saskia, Hotel Management
Dear valued Guest, thank you very much for commenting on your recent stay at our hotel. We are pleased that you did a beautiful experience in our house and enjoyed our friendly service and the central location. Actually, you can sign at the front desk for security reasons a form and then the window will be open by our personal. We look forward to your next stay. Best regards Saskia, Guest Servive Team
4 out of 5
by Kieran from Kerry

Good Hotel Excellent location

Posted Feb 25, 2016 on Hotels
Very good hotel in excellent location. Car Parking is expensive but otherwise no complaints
Comment from Hotel Management
Apr 30, 2016 by Saskia, Hotel Management
Dear valued Guest, thank you very much for your review. We are pleased, that you felt comfortable and enjoyed our central location. The prices of our garage are orientated of the surrounding car parks. We look forward to your nest stay. Best regards Saskia, Guest Service Team