Ratings based on 214 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
We found the hotel to be very well located within Wiesbaden and the hotel staff were very friendly and helpful. The breakfast items ran a bit low if you go late on but if you ask they'll bring out more of what you want. The room was kept very clean and despite the building work that was going on at the time of our stay, we were overall happy with the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

A great place to stay.

Posted Jul 6, 2017
Everything about this hotel was excellent--and it was even under construction during our two-week stay. I thought the price of breakfast was high, but maybe 16 Euros is a normal price.
4 out of 5
Recommended
for Everyone
by A verified traveler from American, living abroad

Excellent hotel, close to everything.

Posted Mar 3, 2017
Pros: Most everything.
Cons: The room temperature was too warm. We turned the thermostat all the way down and opened the windows. Otherwise, sleep would be impossible.
Location: Excellent location. It is walking distance to goood shopping and restaurants. During Christmas, it is walking distance to the Christmas markets.
This is a very nice hotel. The staff is very accommodating. The beds are comfy.
3 out of 5
by A verified traveler

Great location

Posted Dec 7, 2016 on Hotels
Enjoyed our stay here, food was delicious with a great breakfast selection. Room was nice and comfortable even though the bathroom was a bit on the small side. Location of the hotel could not have been better. Unfortunately there were renovations going on during our stay and this did spoil things a bit. Drilling and hammering while eating your breakfast is not a good start to the day. I understand hotels need to update and renovate but they should say that on their website so you can make an informed decision to stay there or not. I would return without hesitation if visiting Wiesbaden again but only if renovation was completed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Downtown

Posted Sep 8, 2016
Very nice location and friendly staff. The room are up to the standard and clean. Whenever, I would stay in Wiesbaden, I will got for this hotel
Comment from Hotel Management
Sep 15, 2016 by Saskia, Guest Service Team, Hotel Management
Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Saskia, Guest Service Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

great hotel, close to race venue

Posted Aug 22, 2016
Pros: The Hotel was clean, quiet, and the staff were excellent.
Location: Close to the walkplatz and the Kurhaus
We came to Wiesbaden for the Iron man Triathlon race. Hotel location made it easy to get to the race venue, and also to great places to eat .
Comment from Hotel Management
Aug 24, 2016 by Mercure Hotel Wiesbaden City, Hotel Management
Dear Bob, we very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sabrina, Guest Service Team
5 out of 5
by A verified traveler

Posted Jun 28, 2016 on Hotels
Great location in downtown with a good sized parking garage. Friendly staff. The room was very spacious and clean. Will stay in this hotel again when we go back to Wiesbaden.
Comment from Hotel Management
Jul 13, 2016 by Saskia, Hotel Management
Dear valued Guest, thank you very much for commenting on your recent stay at our hotel. We are pleased that you felt comfortable, enjoyed our central location, our garage and our friendly staff. We look forward to your next stay. Best regards Saskia, Guest Service Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location near train station.

Posted May 22, 2016
The room was a bit small by American standards, but the location was great. Easy access to train and buses and near shopping district and casino.
Comment from Hotel Management
Jun 15, 2016 by Saskia, Guest Service Team, Hotel Management
Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Saskia, Guest Service Team
4 out of 5
by Matthew from UK

Nice hotel close to many things

Posted Mar 4, 2016 on Hotels
Overall good stay. Our room was on the bis stop side so we couldn't enjoy an open window. The hotel is situated in a good area close to everything we needed. Staff members were very warm and courtious. It was nice to have parking available because I didn't see any parking options close by. The bad part was tht they charged €25 per day. A little expensive to me since I am paying €180 a night to stay. Breakfast was spot on and plentiful. It was a overall great experience.
Comment from Hotel Management
May 21, 2016 by Saskia, Hotel Management
Dear valued Guest, thank you very much for commenting on your recent stay at our hotel. We are pleased that you did a beautiful experience in our house and enjoyed our friendly service and the central location. Actually, you can sign at the front desk for security reasons a form and then the window will be open by our personal. We look forward to your next stay. Best regards Saskia, Guest Servive Team
4 out of 5
by Kieran from Kerry

Good Hotel Excellent location

Posted Feb 25, 2016 on Hotels
Very good hotel in excellent location. Car Parking is expensive but otherwise no complaints
Comment from Hotel Management
Apr 30, 2016 by Saskia, Hotel Management
Dear valued Guest, thank you very much for your review. We are pleased, that you felt comfortable and enjoyed our central location. The prices of our garage are orientated of the surrounding car parks. We look forward to your nest stay. Best regards Saskia, Guest Service Team