Run down hotel
Posted Feb 12, 2017
For several years most windows in the rooms are locked, as the hotel plans to nenovate the balconies. But nothing has ever happened. The balconies are in desperate need of repair, but for years now not a single step has been taken, besides the locking of the windows. As the hotel does not have air condition the air and temperature in the rooms are horrible and stuffy.
Also the carpets look terribly worn, tiles in the bathroom are chipped and grout visible. We stay in NH Hotel often and are Premium Members, but this hotel doesn't care at all. Other hotels have bathrobes and a bottle of water for us ready, in this hotel little details like these have stopped. There is constantly new, unexperienced staff, who are friendly, but not well trained. It is a shame that in an upscale city like Wiesbaden the management doesn't seem to care.