Ratings based on 41 Verified Reviews

4.5 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Smiley room

Posted Apr 8, 2016
Every thing out the room is perfect but the room was smiling very bad plus the below really not convenient at all
4 out of 5
for Everyone
by A verified traveler from kuwait

Nice hotel very close to the center

Posted May 23, 2015
Very nice hotel , antique , close to center , helpful staff , loved it
5 out of 5
for Business Travelers
by A verified traveler from Calgary

The best run hotel I have ever stayed at

Posted Mar 17, 2015
Pros: The staff was amazing. Rooms were amazing.
Cons: Air conditioning
Location: Paulaner Brewery/Restaurant right around the corner. Casino across the street. Countless restaurants and pubs within a 5 minute walk.
Frankfurt hotels were sold out or too expensive due to trade fair so I booked what I thought was a budget hotel in Wiessbaden. Wow what a surprise. This is an unbelievable hotel. The staff is professional beyond compare. The front desk, the concierge, the bar staff all just amazing. Location is great anything you would do in Wiesbadden is right out your door but to be honest we spent most of our time in the Hotel Bar. The waiters were incredible.
5 out of 5
for Everyone
by A verified traveler

Posted Feb 1, 2015
Just fabulous :-) Have stayed here before, but this time the hotel went to the trouble of finding the room, which I stayed originally and was were satisfied with!
5 out of 5
for Everyone
by A verified traveler from Yerevan, Armenia

Nice hotel in the heart of the city

Posted Sep 29, 2014
Pros: Location, cleanliness, courteous staff
Cons: Breakfast is expensive
Location: Beautiful garden and a large shopping plaza very close
Excellent experience. Perfect conditions and staff.
5 out of 5
for Couples
by A verified traveler

Nice for passive relaxation

Posted Jul 4, 2014
Pros: Good location, nice spa, clean and quiet, reasonable value for money but nothing outstanding for a five star hotel. I would recommend it to couples
Cons: stuff could be better
It is quite stupid to ask me about my experience in this hotel in details
4 out of 5
for Everyone
by MB from Abuja

Nice hotel at a good location

Posted May 24, 2014
It's really nice hotel and looks a bit traditional or historic. But then it's very expensive, daily Internet is 19 euro which is about $26 for daily Internet....hmm
5 out of 5
for Everyone
by Luella from Southern California

Best Hotel in Wiesbaden

Posted Oct 30, 2012
Pros: Convenience of location and the first class service.
Cons: Nothing. Everything was perfect.
Location: Centrally located and walking distance to all shopping, restaurants, and transportation.
Absolutely wonderful. The staff was extremely helpful and every request was accommodated.
2 out of 5
by A verified traveler

Ignominiously frozen in the 90's

Posted Sep 14, 2012
Pros: Spa on the top floor with thermal waters
Cons: Furnace room with no air con making it impossible to sleep
Location: Spectacular location - their saving grace.
Offered a nice room overlooking the Casino, but warned we would need to keep window open since there was no aircon. With only 18C overnight we thought that would be fine. But oh my God, it was a furnace overnight and too loud to sleep with windows wide open. At 2:30am we tried to move rooms and were told this was impossible. There was also no fan available, which is incredible - why can't a 5star hotel have enough fans for rooms with no air con. The rooms are dreadfully old fashioned. Not at all 5 star. Luxury from the 90's, they are way way off the mark now compared with our 5 star hotels in Geneva. Pillows are frankly unforgivable. They are feather jokes that just disappear into nothingness when laid upon. The fact that there is no tread mill in the gym is similarly an utter joke. They claim it makes too much noise for rooms beneath... OMG. I get the sense this has become a period drama set, with wonderful staff suffering the Ignominy of being frozen in a 90's world (when Germany was booming). With no investment to upgrade the hotel rooms and some very bad management choices about key features, I am sad to see our honeymoon hotel decline. Oh, and my wife also found the breakfast greasy and poor value.
5 out of 5
for Families
by Alghamdi from Saudi Arabia

i will go back to the same hotel next trip

Posted May 29, 2012
they have very nice spa, services and the staff is very helpfull