Ratings based on 256 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Sally

Beautiful area

Posted Oct 8, 2017 on Hotels
We enjoyed our stay at Jungfrau Hotel. We were given a room with a beautiful view of the mountains. The room was comfortable although somewhat dated and the bathroom in need of renovating. The hotel is five minutes walk from the Wilderswil train station. Tourists staying in the area get free access to public transport. Interlaken is 5 min away by train or a lovely 45 min easy walk.
Comment from Hotel Management
Oct 12, 2017
Dear Sally Thank you for your nice feedback. We are looking forward to welcome you again in our hotel. Kind regards Jungfrau Team
2 out of 5
by A verified traveler

Posted Sep 16, 2017 on Hotels
3 stars is a not representative, probably 2 would be plenty. Kind service, but with a lot of mistakes. The food however was good in regards to overall Swiss standards.
Comment from Hotel Management
Sep 22, 2017
Dear Guest Thank you for your feedback. We are sorry that you didn`t enjoy your stay by us. We are looking forward to see you again in our hotel. Kind regards Jungfrau Hotel Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Posted Aug 23, 2017
Very nice hotel. The rooms were smaller than expected but they were clean and the staff was very cooperative.
Comment from Hotel Management
Aug 28, 2017 by Jungfrau Hotel Team, Hotel Management
Dear Ahsan Thank you for your nice feedback. We are looking forward to see you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
The hotel is generally nice. The resturant is great. The staffs are helpful except one. The room is a little outdated. Overall it is a nice hotel at the Alps.
Comment from Hotel Management
Aug 28, 2017 by Jungfrau Hotel Team, Hotel Management
Dear Guest Thank you for your nice feedback. We are looking forward to see you again. Kind regards
5 out of 5
by Salman

Europe vacation form USA

Posted Aug 6, 2017 on Hotels
Front desk, Rita was awesome. We were early and drove for 7 hours. They let us do early check in
Comment from Hotel Management
Aug 12, 2017
Dear Salman Thank you for your nice feedback. We hope we see you again in our hotel. Kind regards Jungfrau Hotel Team
5 out of 5
by Allan

Posted Aug 1, 2017 on Hotels
Comment from Hotel Management
Aug 3, 2017
Dear Guest Thank you for your nice feedback. Kind regards Jungfrau Hotel Team
4 out of 5
by Sarah

Not as expected.

Posted Jul 22, 2017 on Hotels
The room was a lot more basic than we were expecting. Much smaller so we had to use the balcony for the suitcases. The restaurant staff were just lovely. Great banter and the reception team should take a leaf out of their book. The hotel is not in Interlaken but a 40 minute walk outside - you could also take the bus. Great for us as we had bicycles with us and we had always planned on cycling the lakes. No air conditioning which with the heat made the evenings quite warm to sleep in. No staff in the hotel after 11.00 so not sure what would happen if you got in late and forgot your key.
Comment from Hotel Management
Jul 26, 2017
Dear Sarah Thank you for your nice feedback. Yes our rooms have a size from 15m2 till 80m2. Our hotel is located in the village which is called Wilderswil. By bus we are 10 minutes far away from Interlaken West and by train 5 minutes from Interlaken Ost. The most hotels in switzerland don`t have A/C because you need an approval from the government. Our front desk is open till 10 PM and our restaurant is open till 11 PM, if guests forgot their keys the call us and our security will help them to come in. We are looking forward to see you again. Kind regards Jungfrau Hotel Team
5 out of 5
by Edie

Posted Jul 20, 2017 on Hotels
If you want to go to Schynige Platte, Interlaken, Lauterbrunnen, etc. This is the best hotel to say in. Love the scenery, good, clean hotel.
Comment from Hotel Management
Jul 26, 2017
Dear Edie Thank you for your nice feedback. We are loooking forward to see you again in our hotel. Kind regards Jungfrau Hotel Team
5 out of 5
by Thaeer

Very good hotel

Posted Jul 17, 2017 on Hotels
Very nice hotel with stunning view,a good parking and wifi,typical european breakfast,I would recommend it.
Comment from Hotel Management
Jul 19, 2017
Dear Thaeer Thank you for your kindly feedback. We hope to welcome you again in our Hotel. Kind regards Alpine- Inn Hotel Team
5 out of 5
by Thomas

Great stay at Jungfrau Hotel

Posted Jul 5, 2017 on Hotels
We had a wonderful stay at the Jungfrau Hotel
Comment from Hotel Management
Jul 8, 2017
Dear Thomas Thank you for your feedback. We hope to welcome you again in our Hotel. Kind regards Jungfrau Hotel Team