Suite, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews of Starlux Hotel

2.5 out of 5
Starlux Hotel
305 E. Rio Grande Avenue, Wildwood, NJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 745 reviews" "
Rating 8 - Good. 222 out of 745 reviews" "
Rating 6 - Okay. 49 out of 745 reviews" "
Rating 4 - Poor. 22 out of 745 reviews" "
Rating 2 - Terrible. 10 out of 745 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The rooms are clean and spacious.
Stayed 2 nights in Mar 2024
Response from Bob, Manager on Apr 3, 2024
Thanks for your kind review. We hope you come back often.

8/10 Good

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had problems connecting to the internet other than that everything was good
Stayed 2 nights in Mar 2024
Response from Starlux Management on Mar 15, 2024
We would have loved the chance to address issues with internet connectivity during your stay! We hope you will come back to stay with us again soon.

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went off season Staff was very nice Room was very clean and comfortable
Stayed 2 nights in Feb 2024
Response from Starlux Management on Feb 26, 2024
Thank you for your rating and review! We are glad you enjoyed your stay with us and hope to see you visit again soon.

8/10 Good

Jenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute Boutique it is! Though I stayed off season, I was there for a weekend for an art conference. Hotel is perfectly and conveniently situated short walking distance away. The actual hotel, was super cozy, rooms were spacious, all you need for a comfortable on a budget stay. Would love to come back when its not winter and summer is happening.
Stayed 3 nights in Jan 2024
Response from Starlux Management on Feb 16, 2024
Thank you for your review. We do hope to see you again in the summer!

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at this property in January, 2024, on our way to Florida and before taking the Cape May / Lewes ferry. The room was clean. However, the room was cold because the door, which opened to the outdoors, did not have weather stripping along the bottom of the door. the gap was at least 1/2 inch. The room should not have been rented to us. Also, the room was too small for the amount & size of furniture. Probably a great room & location in the warmer months.
Stayed 1 night in Jan 2024
Response from Starlux Management on Feb 16, 2024
We would have loved the opportunity to address your problems with the room during your stay. We apologize that you were not fully satisfied!

10/10 Excellent

Hillary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during rhe off-season so there wasnt much going on in the area. But from what i was able to see, its a really nice area and well maintained hotel. Staff are super nice and the room was very comfortable. The only problem was noise; a room on another floor was having a party past quiet hours that was a little annoying, but not enough to notify hotel staff
Stayed 1 night in Jan 2024
Response from Starlux Management on Jan 22, 2024
Thank you for your rating and review! We are glad you enjoyed your stay, even with some noisier guests nearby. All readers of this review should note that we will always address noise complaints PROMPTLY when notified during our posted quiet hours. We hope you come back to stay with us again soon when there is more fun to be had in town!

10/10 Excellent

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this is a off season for a beach community, the room and staff was as if it was high season! Would highly recommend this for your Wildwood stay.
Stayed 1 night in Jan 2024
Response from Starlux Management on Jan 22, 2024
Thank you for the kind rating and review, and we hope to see you again soon once the weather warms up and you can enjoy ALL that Wildwood has to offer.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good price
Place was nice. I liked how they have a separate lounge building and hot tub. Even had a lava lamp in room.
Stayed 1 night in Jan 2024
Response from Starlux Management on Jan 22, 2024
Even in the off season we have great FREE amenities to offer our guests! Thank you for your kind rating and review!

2/10 Terrible

barry

Business traveler
Disliked: Room comfort
not great in the off season
This might be an excellent hotel in the summer but it is not staffed at night in the off season. I was kept up till 1 am by a very loud party. I went down to complain but office closed and no phone to office in room. When I left in the morning at 730 there was no one in the office and no breakfast.
Stayed 1 night in Jan 2024
Response from Bob, Manager on Jan 15, 2024
I am sorry that you had a bad night. Another guest called the number that is on the door, and management came to stop the noise shortly after you were down to the office area. It is very rare that there are overnight issues like this in the off season when we do not have overnight staff. We send a message that states we only have office hours 9-5 and 9-midnight on weekends. The noise started just after our staff left. Also, your reservation said that there is no meal included with your stay. I tried to call you on Saturday, but you were working at the show.

6/10 Okay

JOHN

Traveled with partner
Disliked: Amenities
I'm surprised they allowed us to stay here. We were the only guests and we discovered they were doing construction at the hotel. We were woken up at 7am with jackhammers and pounding. We left early and when we came out of the room there was concrete debris everywhere. We had to walk through the flying dust to leave.
Stayed 1 night in Nov 2023
Response from Starlux Management on Nov 12, 2023
We are sorry to hear that you might have been woken earlier than you wished to the noises our improvements were making. We do not close the hotel in order to do our renovations but we do always intend to do them at decent hours of the day. Unfortunately, your stay coincided with a contractor doing work on our walkways on the floors above your room. You were not the only guest staying during this time, however, as you noticed we are not very busy during the week in November which is why we aim to do these types of jobs during those less busy days before the weather no longer permits it. We would love to have you visit us again when we are not doing such intrusive work and would love to extend a complimentary night stay during another off season week of your choice! We will try to reach out with you directly regarding this issue.

10/10 Excellent

COLETTE

Stayed 1 night in Nov 2023
Response from Starlux Management on Nov 11, 2023
Thank you for the rating of The Starlux! We hope to have you stay with us again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Starlux Management on Nov 11, 2023
Thank you for the rating of The Starlux! We hope to have you stay with us again soon.

10/10 Excellent

thomas

Traveled with family
Close to beach and quiet.
Stayed 1 night in Oct 2023
Response from Bob, Manager on Nov 1, 2023
Thanks for the review.

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, professional, attentive staff. Cool, well-maintained retro Doo Op theme and decor. Inviting, clean, heated pool with attached hot tub. Is refreshing, delightful to patronize a business with obvious pride, high standards, cheerful staff from manager to housekeepers.
Stayed 3 nights in Oct 2023
Response from Bob, Manager on Oct 31, 2023
Wow! Thanks for all of the kind words. We hope you come back soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, friendly staff. Walking distance to the beace and resturants.
Stayed 1 night in Oct 2023
Response from Bob, Manager on Oct 31, 2023
Thanks for your review.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh
Stayed 1 night in Oct 2023
Response from Bob, Manager on Oct 24, 2023
Thanks for your review! Come back soon.

8/10 Good

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean rooms. We stayed in a 1BR suite. The toilet handle had to be jiggled after each use or else the toilet would run. Also outside our room on the other side of the wall were plastic palms trees. They are too close to the side of the building and the leaves kept hitting up against the side of the hotel so it made a noise like a tarp in the breeze all through the night. Enjoyed the atmosphere and the music in the lobby and halls.
Stayed 2 nights in Oct 2023
Response from Bob, Manager on Oct 31, 2023
Thanks for your kind review.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bob, Manager on Oct 31, 2023
Thanks for the review score.

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Starlux Management on Oct 17, 2023
Thank you for taking the time to rate our property! We are glad you enjoyed your stay at The Starlux.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Bob, Manager on Sep 12, 2023
Thanks for your review score. We are glad you had a great experience at the Starlux and hope you visit us again soon.

10/10 Excellent

Anthony, Orwigsburg

Stayed 2 nights in Sep 2023
Response from Starlux Management on Sep 28, 2023
Thank you for the rating of the property! We are glad you enjoyed your stay and we hope to have you visit again soon.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great looking hotel, clean,respectful and friendly. Front desk clerk very helpful. Loved it.
Stayed 1 night in Sep 2023
Response from Starlux Management on Sep 5, 2023
We are always so glad to hear when our guests enjoy their stay! Thank you for your kind rating and review and we cannot wait to have you stay with us again soon.

10/10 Excellent

Francesca

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous hotel! Very clean and the staff was very friendly! We got the queen suite ocean view and the room was HUGE and gorgeous and clean! Beds were so comfortable I didn’t want to leave it! Def will consider going again next year if they allow dogs!
Stayed 2 nights in Aug 2023
Response from Bob, Manager on Aug 30, 2023
Thanks for your kind review and noticing our clean rooms and friendly staff. We do hope to see you again, but we do not plan on changing the pet policy.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Family Vacation
Amazing hotel. Great stay: comfortable, clean, fun 50’s decor but updated! Staff very friendly and helpful! I would definitely come back and highly recommend it to others.
Stayed 2 nights in Aug 2023
Response from Bob, Manager on Aug 24, 2023
Thanks for your kind review. Yes, 50's decor on purpose, not left from the 50's!

4/10 Poor

Matt

Stayed 3 nights in Aug 2023
Response from Starlux Management on Sep 9, 2023
With no comment from Matt as to why his stay deserved a 2/5, we can only assume he was not fully aware his "Tiny Cottage Room Separate House" would be in a small house on our property. Even the name of the room explains this fact to a "T." With all the great FREE amenities we have, our fantastic location, our clean and very safe rooms, without more information, we do not feel our property deserves a 2/5 rating.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and staff!
Staff were amazingly helpful, room was super clean, except shower/tub. Front desk staff were so helpful!
Stayed 1 night in Aug 2023
Response from Starlux Management on Aug 7, 2023
We appreciate the comments on our staff and we are glad you enjoyed your stay with us. We hope to see you stay with us again soon.

10/10 Excellent

Parwinder

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Starlux Management on Jul 30, 2023
Thank you for the review of the property! We hope to see you again during your next visit to the Wildwoods!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly close great experience i would stay there again
Stayed 2 nights in Jul 2023
Response from Starlux Management on Jul 23, 2023
Thank you for the rating and review. We appreciate your feedback!

8/10 Good

Mary

Stayed 1 night in Jul 2023
Response from Bob, Manager on Jul 10, 2023
Thanks for your kind review score.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I was looking for.
Stayed 1 night in Jun 2023
Response from Starlux Management on Jun 27, 2023
We are delighted to hear that we met your expectations! Hopefully we exceeded them as well and we get to have you visit us again very soon!

8/10 Good

Hoi Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute mid century property with comfortable beds, outdoor shower, great pool and jacuzzi! Staff was friendly and helpful with dinner recommendations. Right next door to mini golf, ice cream and the Wildwoods beach ball sign! But far enough away from the boardwalk so it was quiet at night.
Stayed 1 night in Jun 2023
Response from Bob, Manager on Jun 29, 2023
Thanks for your review and comments.

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice and modern. I like the theme.
Stayed 1 night in Jun 2023
Response from Starlux Management on Jun 20, 2023
Thank you for the rating and review. The Doo-Wop theme definitely is fun, and here at The Starlux we take pride in keeping to that theme but also making sure you feel like you are staying at a well taken care of property!

10/10 Excellent

Jacqueline, Pringle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just off the boardwalk, so it was very convenient to the beach, shopping and dining. The rooms were very clean and loved the vintage decor. The tile in the bathroom is a little older, but adds to the vintage feel. Pool is heated which is a nice bonus when the ocean water is still cold. Free continental breakfast was a nice unexpected surprise.
Stayed 5 nights in Jun 2023
Response from Star on Jun 17, 2023
It is fantastic to hear you were able to enjoy everything The Starlux has to offer from it's location to the Doo-Wop flair!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great boutique hotel! Very friendly, great location, and very clean. Would come back again!
Stayed 1 night in Jun 2023
Response from Bob, Manager on Jun 14, 2023
Thanks for your kind review. We hope to see you again soon.

10/10 Excellent

Sonya

Stayed 2 nights in Jun 2023
Response from Bob, Manager on Jul 4, 2023
Thanks for your kind review score!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time going to Wildwood. The staff was amazing! They were friendly and helpful. Would stay here again!
Stayed 1 night in Jun 2023
Response from Starlux Management on Jun 14, 2023
We are so glad that you enjoyed your stay here with us! Please come back and stay again soon!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Starlux Management on Jun 8, 2023
Thank you for the great rating of the property! Hopefully we see you stay with us again soon!

10/10 Excellent

Zhong Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy my stay, great location, clean, cool and stylish. staff are very friendly and allow us late check-out. The outdoor swimming pool is a little bit small, but very nice and good enough to swim even if weather is cold.
Stayed 1 night in Jun 2023
Response from Bob, Manager on Jun 7, 2023
Thanks for your kind review. We hope you come back again.

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property was super cute and the location was great. I was easily able to check in late even though it's off season. The building was clean and the staff was friendly. The room was pleasantly spacious, loved the kitchen, and good food places nearby. I didn't give a 5 because it was too bright in the bedroom - they need black-out blinds. I didn't sleep well. And the only other small thing, although understandable off-season, was that the mini golf wasn't open while we were there (but looked so tempting!). But overall, nice experience.
Stayed 1 night in Apr 2023
Response from Starlux Management on May 13, 2023
Thank you for the kind words about our property! As you found out during your stay, our off season pricing is fantastic and gives you a great chance to enjoy our property. Wildwood is certainly a very seasonal town and there are many things not available during the offseason. Please consider staying with us again during a busier time of the year to enjoy all that Wildwood has to offer!

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Starlux Management on May 9, 2023
Thank you for the rating, we would love to have heard what might have made your stay better! Please consider visiting us again soon so we can knock it out of the park!

10/10 Excellent

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The one receptionist that was there was nothing short of amazing. Her service was fenomenal I will definitely be returning. The room was great spacious and comfortable. The staff made sure that I was comfortable. 25 out of 10 stars.
Stayed 1 night in May 2023
Response from Starlux Management on May 5, 2023
We are so glad you enjoyed your check-in experience with our staff and hope to see you stay again soon! Thank you for the fantastic rating and review!

4/10 Poor

Joel

Stayed 1 night in May 2023
Response from Bob, Manager on May 23, 2023
Thanks for your review score. Without comments, it is hard to know what you may not have liked about your stay.

8/10 Good

Logan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our stay this past weekend at the Starlux. With it being off season, the property wasn't set up completely like the palm trees and pool. I booked primarely for the retro vibe and the unique qualities of the hotel. Our room was cute, needed some love as far as upgrades go. When sitting on the couch to watch TV you could see crumbs/dirt under the TV stand. The bathtub spout had a consistent drip and the grout in the bathroom was grungy. Overall, we enjoyed the hotel and would like to see it in its in season prime!
Stayed 1 night in Apr 2023
Response from Starlux Management on Apr 27, 2023
Thanks for your review.

10/10 Excellent

Jeff

Stayed 1 night in Apr 2023
Response from Bob, Manager on May 15, 2023
Thanks for your kind review score!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay
StarLux is a fun place as always. Good to see they installed a charger for EV's Don't ever change!
Stayed 4 nights in Apr 2023
Response from Starlux Management on Apr 22, 2023
Thank you for your fantastic rating and review! We love to hear repeat guests enjoying themselves. Come back again soon!

10/10 Excellent

Christine Nisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Suite was super cute! Close to the beach. Wish I had went in may because everything was still closed in April!
Stayed 3 nights in Apr 2023
Response from Starlux Management on Apr 15, 2023
Thanks for the fantastic review and rating of the property! It is true that May brings more stuff to do in town, but our office can help you find things to do year round!

10/10 Excellent

Michael

We’ve stayed here before for an overnight and it does not disappoint. Clean and comfortable. That’s about the best one that I like.
Stayed 1 night in Apr 2023
Response from Starlux Management on Apr 13, 2023
Thank you so much for the fantastic review and rating! We love to see repeat guests have a consistently great time!

10/10 Excellent

Jodi

Stayed 1 night in Apr 2023
Response from Starlux Management on Apr 13, 2023
Thank you for your rating of our property! We hope to see you again soon!

2/10 Terrible

James

Stayed 1 night in Apr 2023
Response from Bob for the Starlux Staff on Apr 5, 2023
James,I am not sure what you were expecting from a hotel in Wildwood during the off season. We are open so that people can attend events at the convention center, but we also have to do renovations. We send a message that states that there is not much to do in Wildwood. You didn't mention what you didn't like and you did not discuss any problems with our staff. So simply leaving a low score doesn't help anyone, especially when most guests rate us very highly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff was nice, rooms were cozy
Stayed 2 nights in Mar 2023
Response from Bob for the Starlux Staff on Mar 28, 2023
Thanks for your kind review. We are glad you had a great experience.