Ratings based on 2,247 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 19, 2017
Bed was very uncomfortable and room wasnt what it looked like on the website
Comment from Hotel Management
Mar 21, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
We apologize you did not enjoy our mattresses. Also, our photos on our website our the most up to date. We hope that you are able to return to our hotel to retrieve the 5 star experience that we strive for.
3 out of 5
by A verified traveler from Indianapolis, IN

Not what I had hoped

Posted Mar 19, 2017
For our Anniversary my husband and I treated ourselves to a few days away. Between the "luxury" mattress that felt worse than sleeping on an air mattress, patrons who did not control their children and let them loudly run the halls until 11 pm and room doors that slam so loudly it could wake the dead it was not a restful stay.
Comment from Hotel Management
Mar 21, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
We are ecstatic that you chose our hotel for your anniversary getaway. I do apologize you did not have the five star experience we strive for.
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Great place to stay

Posted Mar 13, 2017
Pros: everything
Cons: hot tub
Location: the movies shopping and such just outside st Louis
Great hotel with great service. Breakfast was extremely good and the cleanliness over all was great. Plenty of things to do around the hotel. The only downside to the night we spent there was the Hot Tub was broke. Other than that its great place to stay and has a nice parking garage.
Comment from Hotel Management
Mar 19, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for providing your feedback regarding your experience. We apologize for missing the mark on the Hot Tub, but we have our maintenance team fixing this issue. We look forward to seeing you again in the future. Best Regards, Jessie Short
5 out of 5
Recommended
for Everyone
by A verified traveler

Wildwood Hotel

Posted Mar 4, 2017
Cons: The door noise would be the only thing that I could think of that should be improved.
A convenient place to stay. Just pull into the covered garage, enter the hotel within a few feet and take the elevator to your floor. Everything was good with one exception. Noise! This was the closing of doors that caused my door to vibrate and shake. Within walking distance there was a movie theater and numerous restaurants. The St. Louis County Police Wildwood department is close by and share a part of the garage with motel guest. An added feature for the security conscience.
Comment from Hotel Management
Mar 6, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for your feedback regarding the noise. This is something we are working on resolving. I am glad to hear you found value in our amazing location. We hope to see you again at The Wildwood Hotel. Best Regards, Jessie
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
I stayed two days. They never serviced my room on the second day. I told staff, but didn't receive a follow up as promised. Additionally, the desk clerk was somewhat unkept and rude!
Comment from Hotel Management
Mar 6, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for sharing your experience with us. We appreciate your feedback so that we may address the issue to better our customer service. Best Regards, Jessie
5 out of 5
by A verified traveler

Great getaway spot

Posted Feb 26, 2017 on Hotels
We loved the character of the building, the balcony off of our room, and the pool and hot tub! Great area with lots to do in walking distance too!
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for this excellent review of you stay here at The Wildwood Hotel! Best Regards, Jessie Short Customer Service
5 out of 5
by Kaci

Cute, Clean, Comfy, Convenient

Posted Feb 26, 2017 on Hotels
This was literally the best hotel stay we have ever had. From the really cool look of the building to the plush bedding and oversized rooms it was perfect. The Jacuzzi tub was the definition of relaxation. I can't stress enough how insanely comfortable that bed was though. I slept so good I practically begged my husband to let us stay another night but apparently we have kids and that's a big deal ;) The little village its located in was really cute with multiple restaurants within walking distance. It really had a neat tourist vibe. I can't wait to revisit this location. Very soon... like as soon as we can swing another overnight babysitter. Also if anyone from the hotel reads this, breakfast was great thank you so much, and can you please tell me what the brand of that mattress was? I recommend this hotel wildly!!!
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for this wonderful review and your details of our hotel!! We love to hear about our guests experience, especially ones like these! Our beds are from Justice Company and they are the Barcelona Mattress. We hope to see you again soon! Best Regards, Jessie Short Customer Service
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay

Posted Feb 25, 2017
Really comfortable beds, breakfast was excellent.
Comment from Hotel Management
Feb 28, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

AWESOME!

Posted Feb 21, 2017
Pros: Everything!
Cons: I can't think of a thing.
Location: Location is great - I feel very safe there.
We only live about 90 minutes from this hotel but we go there just to relax and enjoy the quiet!!! Super clean, great staff, quick check in, amenities are fantastic.
Comment from Hotel Management
Feb 22, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for sharing your experience. Our entire staff would like to thank you for returning to our hotel and look forward to seeing you both again soon! Best Regards, Jessie Short Customer Service
5 out of 5
by Dorina

as perfect as can be in every way

Posted Feb 21, 2017 on Hotels
a real building with real doors. extremely courteous and friendly staff. super clean. very comfortable bed. I plan to stay there again.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Thank you for your feedback. We look forward to see you again soon! Best Regards, Customer Service