Ratings based on 2,198 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

AWESOME!

Posted Feb 21, 2017
Pros: Everything!
Cons: I can't think of a thing.
Location: Location is great - I feel very safe there.
We only live about 90 minutes from this hotel but we go there just to relax and enjoy the quiet!!! Super clean, great staff, quick check in, amenities are fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Pleasant stay

Posted Feb 18, 2017
We just wanted a quick getaway and this hotel was in a nice area. We would have come earlier and enjoyed the shops/restaurants around there if we had realized what all was there.
Comment from Hotel Management
Feb 21, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
We are ecstatic that you enjoyed your stay! Thank you for your review! Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy

Posted Feb 13, 2017
Overall it was really nice but the water in the shower didn't really get hot, and the people above us were very loud. Other than that my wife and I enjoyed our stay.
Comment from Hotel Management
Feb 15, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for informing us of the issue you had. Our maintenance team will take a look at this. We are ecstatic that you and your wife enjoyed your stay here at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Room comfort

Posted Feb 10, 2017
We found this hotel by accident the first time and came back to the area this time just to stay in the hotel. This hotel has the most comfortable beds I have ever slept in! The staff is very friendly and helpful and the breakfast was good. We have told lots of of our friends to check it out if they plan on going to the St. Louis area. I plan on returning when I need another weekend getaway!
Comment from Hotel Management
Feb 15, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for your wonderful review. We love to hear these stories! We hope to see you again soon!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 6, 2017
I wanted to book a special room for a night away with my husband for his birthday, and their king suite with the jetted tub was the perfect gift. He loved it, and we had a great, relaxing time away.
Comment from Hotel Management
Feb 8, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for your review and comment. We are ecstatic that you and your husband had a wonderful getaway at our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern look mostly clean

Posted Feb 4, 2017
Checked in and they were very friendly. With 4 little kids we picked it because of the pool. The only reason I found out it didn't work was because I asked what time the pool was open till and they explained it was broken. Not much that can be done I understand but their only response was sorry, let us know if we can answer any questions. We did get them to allow us to come back and use the pool on our way back home. It was pretty clean (shower looked a little dirty and some toothpaste looking scum on the dresser). Clean beds, TV worked and toiletries were provided.
Comment from Hotel Management
Feb 8, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for taking the time out to let us knowing how we are doing. We do now have the pool fixed, thank you for understanding. We look forward to seeing you and your family again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Nice staff at this hotel. Nice staff at this hotel.
Comment from Hotel Management
Jan 31, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for your wonderful comment about our Hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, Average hotel

Posted Jan 27, 2017
Wildwood is a town built around a hotel. Great movie theater next door, with several good restaurants within a block or two. They try to be opulent, but fall short with poor staff and a below average serve yourself breakfast. The mattresses are a thick foam that are not premium and very uncomfortable. It's an ok hotel, but pricey for what you get. Your paying for the town and location..
Comment from Hotel Management
Jan 27, 2017 by Jessie Short Customer Service, The Wildwood Hotel, Hotel Management
Thank you for taking the time out to give us your feedback. We welcome all feedback to better our customers experience. I do apologize you did not experience an exceptional time here at our hotel, as this is what we strive for. We have daily meetings and will address your concerns to provide a better experience. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from hartford ct

Posted Jan 20, 2017
Treated their customers great, very nice people. Clean hotel room... I would definitely stay here again
Comment from Hotel Management
Jan 26, 2017 by Kathy, Hotel Management
Hi Bianca, Thank you for your feedback. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Posted Jan 15, 2017
Pros: front end stff
Cons: room service - price too high for food and for what you get
Location: has theater right next to hotel
nice and clean - wonderful front desk staff - check in was fast
Comment from Hotel Management
Jan 26, 2017 by Kathy, Hotel Management
Hi Kim, Thank you for your feedback. I will definitely let them know about the room service prices.