Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
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Reviews of Amazonia - The Jungle Experience Resort

3.5 out of 5
Amazonia - The Jungle Experience Resort
67 Weg Naar Santa Catharina, Willemstad, Curaçao

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Giacoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bastante alejado, la atención fue grandiosa! Las habitaciones muy limpias, lindas y cómodas. La piscina no estaba muy limpia, la comida no fue muy rica y las áreas comunes aunque tienen un concepto diferente y se ve que se esfuerzan por tenerlas presentables, se ven como en mal estado.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-kept, clean and very good service
Stayed 3 nights in Mar 2024

10/10 Excellent

JAMAL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. The room we stayed in was big and had a little kitchenette inside that was convenient. The animals were amazing and it was fun to be able to get the tour. The pool is small, but water is always fun for kids. It is on the deeper side, so floaties are recommended for the little ones. The restaurant had delicious food and the breakfast was served to the room. It is not in town, so you would need a rental car. Highly recommend this place.
Stayed 2 nights in Jan 2024

8/10 Good

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For dinner at Christmas can't get a site its was full. We decided to eat else where.
Stayed 2 nights in Dec 2023

6/10 Okay

Millicent

Traveled with family
Disliked: Staff & service, amenities
Was not what I expected. Closed on monday(They don't tell you this). Will not stay there again.
Stayed 3 nights in Aug 2022
Response from Steph on Sep 6, 2022
Good Evening,Thank you for bringing this to our attention.We will definitely address this to make sure that our guests receive all the information they require.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice laidback hotel
This hotel is laidback if you’re looking for something not as busy. The rooms were nice and clean, the staff were very nice. The food at the restaurant was great as well.
Stayed 6 nights in Jun 2022

10/10 Excellent

Shermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomended. Everything was nice and clean. Host Stephany go beyond to give a good service. The hotel have a restaurant so you can eat there. It is calm and peacefull. Will go back.
Stayed 3 nights in Nov 2021
Response from Stephanie on Jan 19, 2022
Hi Shermaine, We are very happy to hear that you had an amazing time and you are more than welcome to visit us again! We will be waiting!! 😊😁

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay ever in Curacao
It was just perfect. Have no remarks.
Stayed 1 night in Feb 2020

2/10 Terrible

isaac, Trinidad

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Even though the property was booked in advance they reception desk had no knowledge of our arrival and took some time to locate our reservation. The property felt unsafe as no fence or security booth in front and it was on the main road in the country area.The room and place was very hot and then when we reviewed the room, it was adjacent to a carpark and driveway. No privacy. We asked for another room and was placed by a room with the bedroom window by a main narrow corridor where everyone passed. We ghrn asked again for another more private room as it was our wedding anniversary and my birthday and we wanted room privacy only to be promised a more private room and shortly after be told it was not possible. There was no management personnel in the hotel only a trainee who was trying her best to be accomodating but she had no decision making authority and had to be communicating back and forth with the manager. The pool was not the standard expected and it seemed as though we were the only tourist there. At that point we felt frustrated, hot and time was going. We asked to speak to the manager and had to wait awhile for her to arrive. When she did arrive, she did not speak with us but rather asked a young man who said he was not part of management to speak with us. That conversation made things take a turn for the worst as we informed him that the hotel did not meet our expectations and we were very unhappy and wished to leave but wanted a full refund to which he responded
Stayed 5 nights in Feb 2020
Response from Stephanie, Front Desk & Service Department on Mar 3, 2020
Dear Isaac, Thank you so much for taking your time to leave a review and we are so sorry to hear that we did not exceed your set expectations in every aspect of your stay here with us. Please rest assured that your comments have been shared with the concerning departments in order to improve our service, as we strive to give the best service that we possibly can. We believe that feedback from our guests is very important and all of your feedback has been shared with our Service Department. We naturally always advise guests that if they have "Special Occasions" such as a "Anniversary" or a "Birthday", that they would please let us know in advance, as we do our best to go above and beyond to decorate and prepare for those occasions. Once again, we do apologize for not exceeding your expectations and we hope to see you in the near future to give you a fresh Amazonian Experience! We hope you have a wonderful day! Amazonic Regards, Stephanie

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Quiet. Good restaurant . . .
Stayed 3 nights in Feb 2020
Response from Stephanie, Front Desk & Service Manager on Mar 3, 2020
Hello Anonymous, We are so happy to hear that you had a great time and we would like to thank you for leaving your review! We strive to give the best service possible and we are happy to hear that you had a good time! Till next time! Amazonic Regards, Stephanie

8/10 Good

Dee, Brooklyn, N.Y>

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
To be honest, I was very skeptical about this hotel because I didn't see any reviews. When we arrived in Curacao, we asked a taxi driver to go to this hotel and the taxi wasn't familiar with Amazonia. I was now petrified, now I'm thinking the worst, however, the driver called the hotel and they gave her the correct information. Basically, Amazonia used to be called L'Aldea so you can let the driver know. This hotel is located in the west part of the Island (I wasn't aware) however its only 20 minutes from the airport. Once we arrived we were greeted by Stephanie, and let me tell you, what great hospitality! She accommodated us with hotel transfer, foreign exchange, and rental car service. Thanks to her, we were all set. Rent a car, its amazing, the driving is great, lots of roundabouts. Use your GPS from the phone (WAZE or google maps), it works great! This hotel is such a hidden gem, it has a very exotic feel, there's animals, a pool, daily tours (depending the day) and a restaurant. The restaurant is only open for dinner so I suggest eating elsewhere. I felt good and safe. Curacao has so much to do, you won't be disappointed! The only complaint I had was with room service, they don't come every day to clean your room and the internet was weak. Other than that, it was great! It may be at the other end of the island but it's sooooooo worth it!
Stayed 7 nights in Aug 2019
Response from Steph on Sep 3, 2019
Dear Ms. Dee, Thank you for your review, we really appreciate the feedback. We are delighted to know that your stay at Amazonia exceeded your expectations. We strive on delivering excellent customer service and apologize for failing to do so on the room service department. On the other hand, we are currently working on getting fiber optic internet, but the process takes a bit longer. We will take your feedback in the most positive way in order to make the improvements necessary. Thanks for giving us a chance and hopefully see you soon! Amazonic regards, The Amazonia team

10/10 Excellent

Sherline

Liked: Staff & service, amenities
Personeel goeie mensen hotel goed wel ver auto is een must leuke hotel
Stayed 5 nights in Jan 2024