Ratings based on 1,500 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ava, MO

On our way to Las Vegas

Posted Jan 28, 2018
Cons: The doors are extremely loud when closing. Some rude guest kept going in and out and letting the door slam each time. Got quiet at night/1
A great place to spend the night when headed for Las Vegas. We during the winter and so it was not crowded at all....nice and peaceful and quiet. We had a great night's sleep and then an outstanding breakfast. We were very impressed with the cleanliness of this facility and the breakfast room was very clean and spot free. There was an attendant on hand who kept everything fully supplied and clean. This was probably the best breakfast we have ever had at any Comfort Inn.
Comment from Hotel Management
Jan 28, 2018 by Manager, Hotel Management
Thank you for the incredible rating! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Williams

On main street and close to railway

Posted Jan 5, 2018
Good & clean hotel. Easy access to railway, lots of shops around. All is peefect.
Comment from Hotel Management
Jan 6, 2018 by Manager, Hotel Management
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice and friendly staff

Posted Dec 31, 2017
Mike at front desk was very nice. He tried his best to help us. Room is spacious, close to everything. Nice one night stay from a trip to Grand Canyon.
Comment from Hotel Management
Jan 1, 2018 by Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate the comments referring to our front desk and room. We hope to see you again in the future and to impress you with the continued improvements we make.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

On the way to Grand Canyon

Posted Dec 30, 2017
Stayed here for one night as a launching point for our day at the Grand Canyon. Six of us split two rooms. The rooms were large, clean and well equipped with both a refrigerator and microwave. The hotel has an indoor pool and jacuzzi. The complimentary breakfast was surprisingly diverse and plentiful. Nothing fancy but great value for the price.
Comment from Hotel Management
Dec 31, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Clean, quiet and economical.

Posted Dec 25, 2017
Husband & I stayed 1 night. Absolutely no complaints. Clean, quiet with helpful staff. I would stay again if in the area.
Comment from Hotel Management
Dec 26, 2017 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
4 out of 5
Recommended
for Families
by A verified traveler from Phoenix

Close to the train station

Posted Dec 13, 2017
Pros: the breakfast
Location: it was alittle far to walk to train station with the kids, but there was plenty of parking at the station. Good location.
Very good Breakfast and room was comfortable/clean
Comment from Hotel Management
Dec 15, 2017 by Manager, Hotel Management
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for providing us insights regarding our breakfast and room. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, az

Great place for a quick overnight stay

Posted Dec 9, 2017
This hotel is perfectly located for the Polar Express. Staff is really helpful and pleasant. Check in was quick. And the facility is clean and comfortable. There is an indoor pool and jacuzzi as well
Comment from Hotel Management
Dec 11, 2017 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accomodations. We would love to see you back on your next trip to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Williams AZ

Great service

Posted Dec 5, 2017
Had very late check in. Had called to let them know i would be late. The front desk was ready with my reservation in hand. Not living close, I had to be back at work at 7 am for traing after getting off at 1 am. I was in my room jumping in bed in less than 10 minutes.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and front desk. It is through feedback like yours that we are able to quickly address any area in which we can improve our services. Thank you for taking the time to share this experience.
4 out of 5
by Earney

This traveler left a rating score only Posted Nov 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Libertyville, IL

Williams, AZ Gateway to the Grand Canyon!

Posted Nov 17, 2017
Pros: Quiet, clean, indoor pool, breakfast.
Cons: Nothing noted.
Location: Grand Canyon Railway, Grand Canyon tours from Williams, Polar Express, Route 66 theme, gift shops galore, Wild West acting, shootouts train robberies.
The Williams AZ Comfort Inn is located on Historic Route 66 and is a great alternative to the Grand Canyon Railway Hotel in Williams, or staying in Grand Canyon City. My surprise was to find the iconic Route 66 theme in Williams, with retro diners and gift shops celebrating the past. Three minutes from the Comfort Inn to the Grand Canyon Railroad Station. Wonderful train trip from Williams to the South Rim in Grand Canyon City - stay overnight at the South Rim or return later the same day. My 2-day visit to the Grand Canyon would have been less enjoyable if I skipped the train ride. And Williams is the base for the Polar Express!
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.