Ratings based on 1,710 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean real close to down town

Posted Oct 20, 2017
The staff personal was very friendly front desk and the cafeteria
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice breakfast, clean, quiet

Posted Sep 3, 2017
Nice breakfast, clean, quiet. Lemon ice water greeted us on arrival
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
Thank you for your positive review! We are glad to read that you enjoyed your stay with us and the breakfast choices too. It is heartwarming to learn that you were pleased with the services from our staff on duty. Thank you for choosing to stay here at our hotel. We look forward to seeing you again.
3 out of 5
by A verified traveler from Bakersfield.Calif.

Posted Aug 30, 2017
Pros: Clean,New, close to town.
Room very noisy...Every move made on the room above us (our room on first floor) was very noticeable. Cleaning staff forgot to straighten our room on the second day.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
We’re sorry you were disappointed with your stay due to the level of noise and finding the clean under par, we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pelham, NY

It's just OK

Posted Aug 28, 2017
Nice loundry facilities. The breakfast is below par, breakfast room is very overcrowded and breakfast is stopped serving at 9 am.
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
It was wonderful to hear from you. I regret however that you were not very pleased with our breakfast service. Rest assured that your review will be evaluated and addressed by our hotel administrator. I hope we could have the opportunity to provide you a more pleasant experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Posted Aug 23, 2017
Very pleased with our stay. Close to Grand Canyon and Historic Route 66.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your thoughtful review. We are glad that your stay was comfortable,leaving us a high rating.We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you very much for the compliments you give to our hotel. We look forward to serving you again! Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cost effective and close to everything

Posted Aug 21, 2017
The staff were extremely friendly and helpful. The room was clean. Breakfast was good and the breakfast attendant was on point. Overall was a good stay.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
It was a pleasure reading your feedback highlighting our satisfaction on the services, condition of clean and breakfast served. We look forward to serving you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from arizona

nice hotel only bad thing very slow internet

Posted Aug 17, 2017
Pros: clean nice
Cons: internet
nice clean very slow internet which is you loos some stars i hope they see my message and they work on it
Comment from Hotel Management
Aug 21, 2017 by Manager, Hotel Management
I apologize for the issue with our internet connection when you stayed with us. This is called to the attention of our ISP and is now fixed. I hope you will accord us another visit. Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio, tx

Family Vacation

Posted Jul 30, 2017
This hotel was very nice. The rooms we're clean and beds we're comfortable, pool was great and the complimentary breakfast was fantastic!!!!
Comment from Hotel Management
Aug 4, 2017 by Manager, Hotel Management
We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our delectable breakfast, We will happily share your comments with our staff, Chef and we look forward to seeing you soon! Thank you for sharing your experience with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Needs some updates

Posted Jul 23, 2017
The hotel seems very dated and dark. The room was ok. Bed not so comfortable. Rooms were very dark and poor lighting. Couldn't even read a book while in the room. For a one night visit it was OK.
Comment from Hotel Management
Aug 4, 2017 by Manager, Hotel Management
We appreciate your suggestions for how we can continue to improve the quality of our services. We love having you here and grateful for choosing to stay in our hotel. We look forward to serve you again. Kind regards.
5 out of 5
by Robin

Nice place to stay

Posted Jul 22, 2017 on Hotels
Comfort Inn was a great place to stay during our visit to the Grand Canyon. Clean comfortable bed. Adequate water pressure. Air worked great. There was a coffee maker, microwave and fridge. The Dollar General next door had lits of snacky stuff. Their Continental breakfast was pretty standard, and a nice way to save $ in the morning. Coffee and lemon water available 24/7 was a nice touch. We visited the pool and hot tub. The pool was a little warm for my taste, but that's just personal preference. We loved the small town feel of Williams. There were shops, restaurants, and things to do around town like Bearazona. We were about an hour drive from the Grand Canyon which was close enough to visit daily, and far enough away that we weren't gouged by tourist prices.