Ratings based on 81 Verified Reviews

3.5 out of 5
69% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

Inexpensive & Cool place on road 66

Posted Sep 12, 2017
What a surprise! We were so tired after the Grand Canyon that we weren't able to continue our journey to Kingman. This place was exactly what we need. The room was clean, the price was good and the hotel is perfectly located in this small city on road 66.
Comment from Hotel Management
Sep 16, 2017 by Hina, Hotel Management
Thanks for the positive feedback ! It’s great to know that your stay with us at Star Hotel was as enjoyable as we hoped it would be. We’re looking forward to having you as our guest !
4 out of 5
Recommended
for Everyone
by A verified traveler from Mesa

Nice, center of town, modest, great for overnight.

Posted Aug 31, 2017
Good bed, firm. Quiet and clean. Walk to restaurants and shops. Friendly staff.
Comment from Hotel Management
Sep 2, 2017 by Hina, Hotel Management
Thanks for the positive feedback ! It’s great to know that your stay with us at Star Hotel was as enjoyable as we hoped it would be. We’re looking forward to having you as our guest !
2 out of 5
by A verified traveler

Posted Aug 17, 2017
Stains on bed sheets, small smelly bathroom, uncomfortable bed.
Comment from Hotel Management
Aug 22, 2017 by Hina, Hotel Management
Thank you so much for your review of our hotel. We value your feedback. We hope you will visit us again.
3 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Room was small and some of the tiles in the bathroom were broken
Comment from Hotel Management
Jul 14, 2017
Thank you so much for your review of our hotel. We value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Good value! Clean! Very clean!

Posted Jul 2, 2017
I think this hotel has the most value among all the hotels in Williams. It is a great deal! You get a very clean room with a good AC (new model, not like those old motel ACs that blow sticky air right on your face. Their AC wind direction is adjustable). The bed is clean and comfortable, not too soft. The room's renovation is relatively new. And the price is competitive. Hotels in Williams are not cheap. This is a steal! Highly recommended.
Comment from Hotel Management
Jul 2, 2017 by Hina, Hotel Management
Guest name - Thank you very much for your comments regarding your stay at Star Hotel. We strive daily to ensure that all of our guests are well taken care of,and we never tire of hearing when we when we succeed ! We hope to see you back real soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Overnight stay on the way to Grand Canyon

Posted Jun 21, 2017
Pros: Good location on Route 66 in Williams. Clean, quiet room. About what you would expect for a motel room.
Cons: The bathroom needed to be bigger. Sink was outside bathroom, toilet so close to shower stall you had to put your feet in it while sitting!
Location: Cute town of Williams on Historic Route 66. Strolled through town for gift shops and restaurants, an hour from Grand Canyon.
Room was clean, beds comfortable, bathroom tiny. Set up was a little odd: second queen bed in a small adjoining room with no window. Even though our room was close to the street, it was very quiet. We got there late and left early the next day, but the room was all we needed.
Comment from Hotel Management
Jun 23, 2017 by Hina, Hotel Management
Thank you so much for your review of our hotel. We value your feedback. We hope you will visit us again.
5 out of 5
by Kristina

Posted Jun 18, 2017 on Hotels
Nicely updated, walking distance to all the good tourist stuff and restaurants
Comment from Hotel Management
Jun 23, 2017
Thanks for the positive feedback ! It’s great to know that your stay with us at Star Hotel was as enjoyable as we hoped it would be. We’re looking forward to having you as our guest !
3 out of 5
by Jennifer

Wouldn't stay again!!!

Posted Jun 7, 2017 on Hotels
The room was stuffy, didn't like the air conditioner, the beds were hard, no tissues and could only find ONE OUTLET in the whole room.
Comment from Hotel Management
Jun 8, 2017
Thank you for your candid review. we apologize that your recent stay did not meet expections. we do hope to have the opportunity to welcome you back in the future,so that we can provide a better experience.
3 out of 5
by paul

Posted May 28, 2017 on Hotels
Dirty needs updating and a rip off at £110 per night
Comment from Hotel Management
Jun 1, 2017
Response from M Star H, Manager at M Star Route 66 Grand Canyon Dear Guest, Thank you for taking you time to give us feedback. Sorry for your inconvenience. we will try to do better.
4 out of 5
by A verified traveler

Posted May 25, 2017 on Hotels
Comment from Hotel Management
May 28, 2017
Thank you for staying with us. we like to see you again.