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Reviews of Budget Inn

2 out of 5
Budget Inn
800 Capitol Landing Rd, Williamsburg, VA

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 240 reviews" "
Rating 8 - Good. 78 out of 240 reviews" "
Rating 6 - Okay. 55 out of 240 reviews" "
Rating 4 - Poor. 32 out of 240 reviews" "
Rating 2 - Terrible. 19 out of 240 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Fred, Charlotte Hall, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT handicap accessible in ANY way.
Not at all handicap accessible. Nonsmoking room reeked of smoke and bed linens had burn holes. Room under construction and not finished. Lights missing. Hotel staff unavailable at night. They wanted to charge a dollar for a second room key. Two sets of towels for 4 people. No breakfast offered. No parking spaces available in the immediate area, as there were piles of construction materials in several parking spots. Hotel employee (manager) became agitated and called police when my wife grazed his monster truck (no scratches or dents, just clearcoat). This should have been settled amicably with an information exchange. My recommendation is to AVOID this motel at all costs.

2/10 Terrible

Sheldon s bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dive
No towels.no soap.exposed light fixtures...

6/10 Okay

Dina

Disliked: Cleanliness, property conditions & facilities, room comfort
Quick night stay
Hotel was under renovation in some rooms, our room had broken towel bar, light was uncovered with exposed wire over vanity sink, comforter and sheets had holes in them. Thank God it was just myself and husband and we were only there for a cheap quick stay, if not I would have booked else where. I don't understand how Hotels.com can advertise a place like this and feel good about it. They should have closed hotel until renovations were completed. That being said; hotel was i a great location for what we needed to do. Quick to get to where we needed to go.

4/10 Poor

Scott

Disliked: Staff & service
They had just replaced TVs w/ flat screens and TV service itself was great. Same impression as with other VA motel stays - it's a room. Water pressure was fine and the room had been made up perfectly beforehand. I just wish that these sort of places had enough traffic in order for them to afford the throw out their upholstered items so that smells can be adequately eliminated.

2/10 Terrible

Clark, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will never stay here again. The room was very dirty. We saw roaches in the bathroom and on the bed.

8/10 Good

Donna

Liked: Cleanliness
Disliked: Room comfort
Inexpensive for basic accomodations. Sleep/shower.
For what our needs were, this was a fine room. We were just staying the night while visiting with our daughter at school. We were using the room for sleeping and showering. The shower was quite narrow, making it a bit tight for my husband. But it was clean. The beds were comfortable, though the flat sheet was rather thin. On the bright side, it was quite soft.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget inn
Check in time was at three pm and we didn't check in until 9 but our room was not even prepared.

6/10 Okay

Verified traveler

Disliked: Staff & service

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No housekeeping service. Our room says nonsmoking but you could smell that someone had smoked in there. There were cigarette packs in the garbage can when we arrived. We spotted a few bugs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location not far from Busch Gardens and other attractions.

4/10 Poor

Matt, San Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap
I never looked forward to entering the room at night. Not very clean, especially the bed covers.

6/10 Okay

EMME, Westminster, MD

Liked: Room comfort
Basic but worth the money
This is a you-get-what-you-pay-for kind of place, and so long as you go in with that attitude, you won't be disappointed. The beds were comfortable, the a/c worked well, there were enough towels, and while the bathtub needed some basic maintenance, the shower worked very well, and there was plenty of hot water. This motel is basic, but I would stay here again if I were in Williamsburg on a budget. It's conveniently located to everything: Colonial Williamsburg, Jamestowne, Yorktown, Busch Gardens, the Outlet Mall, restaurants. There was never anyone manning the office, but on the two occasions (check in, and when we needed extra towels), the response was fast and friendly.

6/10 Okay

Walter, North Carolina

Liked: Room comfort
Disliked: Property conditions & facilities
It is an older hotel, but the owner was very nice and accommodating. It still needs some upgrades, and smelled a bit musty, but the air conditioning worked fine and we were comfortable.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not expect hotel to be up-to-date with price. However, immediately saw roach and other bug on refrigerator. Room smelled like old cigarette smoke and mold, though non-smoking. Hard to regulate air. You get what you pay for, but would it stay here again!

4/10 Poor

Karen, Woodbridge, Va

Disliked: Cleanliness, staff & service, property conditions & facilities
They need a remodel.
To check in we had to wait for about 20mins for the proprietor to come because he locked the rental office door and the employee couldn't get in to do anything. The proprietor came he apologized, we then did the paperwork. When my husband and I got to our room there wasn't a mirror in the bathroom.There was paint peeling above the shower. The under blanket had holes. The bed however was extremely comfortable. We tried to get onto Wi-Fi because it was free, but couldn't link.So I let it go until the next day and asked at the office. The lady told me that one of the routers were damaged during a storm. They could've said that in the beginning, makes me feel like they knew but hoped no-one wanted to use it in our section, since we were in a separate 4-5 room building. There were black marks under the front window from maybe luggage. Now I'm not expecting 5stars, but there are little things that would have made it better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Williamsburg Hotel
The hotel was inexpensive and convenient to Busch Gardens and other Williamsburg attractions.

4/10 Poor

Wayne

Disliked: Property conditions & facilities

6/10 Okay

JD

Disliked: Staff & service, property conditions & facilities
Hotel needs lots of maintenance.

2/10 Terrible

David, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy/ disgusting facility with ROACHES! ROACHES
Very disappointed with the Budget Inn (Williamsburg). The business was very cluttered and pretty much falling apart.. I ended up having to leave after about an hour and a half of being there due to ROACHES.. I would not stay at this facility again if you paid me! It pretty much ruined our trip and we decided to throw in the towel and forget about our plans to go home.. Stay at your own risk! Filthy and something I would expect to find in a 3rd world country

4/10 Poor

Walt

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location was the only thing nice
I booked through Expedia, had I booked by walking in with cash....I would have asked for my money back and gone elsewhere. The room smelled funny, the deadbolt didn't work, there was cardboard taped over part of a cracked bathroom window.I don't know why random chairs, tables, lamps, and mattresses scattered around the back part, and in parking spaces.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Straight up Nasty....
Place was so nasty (especially the bathroom) that I left one day early and didn't even want to complain...

6/10 Okay

Verified traveler

the basics in a room, clean, very economic.
we were only there for the night. the room was ok for us, and good for the price.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed, but a otherwise dirty & broken hotel
We stayed for one night and though the bed was extremely comfortable, the rest of the hotel was not. The blanket had holes all over it, the room was not very clean, and the office wasn't even open. Instead, you had to ring a bell and someone would come out from the hotel room next to the office. They did not provide any information about the room (such as the WiFi code, we had to call back for it). The toiletries that were provided looked like someone had already used them (the shampoo was low) and then some looked like people had tried to open them but gave up. There was a hole in the bathroom floor and the paint was peeling from the walls. For the price, there are other options, but I would recommend paying more for a much better hotel.

6/10 Okay

Momma B, Baltimore MD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Priced as the name says- "budget"
Location was fine for visiting BGW and WC. The price was reflective of the name, actually a little over priced for what we got. It appeared that most of the rooms are occupied by permanent "guests". perhaps seasonal workers? They were very nice, friendly and helpful,but it was uncomfortable. Towels hung outside to dry and family arguments could be heard through the walls. The room Looked updated, but smelled musty and had a fair bit of mold in bathroom. Mattresses were dirty, not the sheets but the mattresses themselves. The coffee pot still had grounds in it from a previous guest-who knows how long ago so we skipped the coffee. wi fi was offered but quite poor so we gave up trying to connect. I was happy to have a microwave and fridge and they worked well. The room served it's purpose but I would look elsewhere on my next visit.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
just want to sleep and go
it is definitely not the best but i kinda got what i expected for the price outdated to me back to my daying days while single we were just stopping for 2 days and just needed somewhere to put our head down probaly will upgrade a little bit next time.

6/10 Okay

Elisa Claire, Novato, CA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Based on the price it totally met our expectations
We only stayed one night and just wanted a cheap place to sleep since we knew we wouldn't use the room for anything else. This place fit our needs. It seemed like most of the motel was filled with permanent residents. They weren't noisy or unfriendly, but it does change the vibe. The pool was very clean. Great price to expectation ratio. (It was so cheap that we didn't expect much). Good pancakes next door.

2/10 Terrible

jack, charlotte nc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not book a room through expedia again
Room was dirty,mold in bathroom, walls dirty , can feel springs in bead

10/10 Excellent

jose, silver spring md 20906

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price / nice people
great attention Nice people Very helpful

8/10 Good

Michael P, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Colonial Williamsburg
The location is great, very close to the historic section. There are also plenty of stores and restaurants a short drive away. The room was large, with plenty of extra room.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty hotel
The tub had left over soap on the self. Dirt in the tub. A big black streak on the side. I personally stepped on two rasins. Window sill had bugs all over. Water empty beside my bed. Big holes in the blankets.

4/10 Poor

jeff

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Best for the price.
Best you will get for the price. It did appear that some of the attendants lived there permanently but everyone was kind. The pool was amazing. At night some sketchy people walk up and down the road by the hotel but no one acknowledged or bothered us.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You Get What You Pay For...
Check in and check out was no fuss. The room was as described except it did not have a microwave. I always check under the sheets and clearly a woman had an accident at some point and the evidence was there. There weren't any bugs, but needless to say I slept on top of the covers. The refrigerator worked and was a good size. The ice machine did not work. Generally speaking, the room was available and served its purpose. There was much to be desired, but I needed to save a dime and I got what I paid for.

6/10 Okay

G, Troutville, VA

Liked: Staff & service, room comfort
Good for the price.
Comfortable beds. Needs upgrades. Location seems safe.

6/10 Okay

Steven

Disliked: Property conditions & facilities

4/10 Poor

Daniel, Richmond

Disliked: Cleanliness, property conditions & facilities, room comfort
Pay More Go Elsewhere
You get what you pay for. The room was smelly. There were live in tenants. The walls were dirty. The hotel room next to us had a window busted out and there was a pepsi box covering up the broken window. There was a large amount of dirt and trash behind the tv stand. We frequent Williamsburg, but I will avoid this place from now on.

8/10 Good

KAP, PA

Liked: Cleanliness, staff & service, room comfort
Cozy and old school
We didn't expect much for an overnight stay in a cheap motel, but we got more than expected. The desk clerk waited up for us, as we arrived late, and was really pleasant and accommodating. Our room was very clean and the beds were really comfortable. There's a fridge, microwave and coffee pot too, which we weren't expecting. Nice little diner next door is a bonus. We would stay here again.

4/10 Poor

jim, Williamsburg, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't get the smoke free room we were promised.
My wife is very sensitive to cigarette smoke that lingers in a room. The staff insisted it was a smoke free room even though it didn't have the no smoking sign on the door. These signs were present on rooms with lower numbers but stopped one room before ours. The night manager agreed that the room smelled like cigarette smoke but couldn't offer another room. She said they had none. It was late and we had no energy left to find another place to stay. The night manager did give us a "Febreze" like spray to help eliminate the oder but it did not work. In the morning I went to get my daily carbonated caffeine fix from the drink machine. I pressed Diet Coke but got regular Sprite which I know I didn't accidentally press because the two buttons were not close to each other at all. I like to stay cheerful, especially on vacation but this is the kind of crap that makes the whole family grumpy. Thanks for letting me vent and share.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
The motel seemed to accommodate extended stay persons, so for our visit my husband and I were put in a building on the far end of the property that backed into a bunch of trees. Room was very outdated. The small bathroom was in shambles - broken blind, dirty and cracked tile and grout/caulk, rusted fixtures. The bed was comfortable enough. There is a shared patio on the back of the building that was full of spider webs and people had left cups and cigarettes everywhere. And even though the room was cleaned (I hope), it had a dirty feeling to it.
Broken Blind in Bathroom
Broken tiles
Dirty bathroom tile & grout

8/10 Good

leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great the room was nice a cozy even tho it was slightly dirty

10/10 Excellent

George, Pottstown, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in an excellent location.
While a little worn and dated, it's a nice place. There were some cosmetic issues with the room but it was very clean. We would stay there again.

8/10 Good

donna marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff friendly and helpful.

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jimbo, New York State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the historic area.
About 8-10 minutes away from the Historic area by foot 3-4 by bike. Room was clean very conveniently located where everything is. Good value

4/10 Poor

Randy, Champaign IL

Disliked: Staff & service, property conditions & facilities
NOT SO GREAT
Came on a vacation. Room rates changed after we arrived to a higher rate than was quoted. Pool was being worked on. Apparently they have monthly guests that were questionable. Tried calling front desk several times but never received an answer. Unable to receive a wake up call for the entire stay. Television so so. Advertised Free WiFi was able to get logged in. Mattresses were lumpy and only 2 pillows were given. The shower was leaking and in need of work. Only 1 roll of toilet paper was in the room and had to go out and purchase more on our own since we never could get through to the front desk. If you are looking for a fancy hotel this is definitely not the place to stay. If you are looking for a cheap room that needs a lot of work then stay here.

6/10 Okay

heidi, Lynchburg Virginia

Liked: Staff & service, room comfort
Cheap and serves purpose
Stayed one night after shopping outlets on way to va beach. Staff was nice. Paid fifty five a night. If your looking for somewhere just to sleep its fine.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice place for the price the wi-fi didn't work but i had that in my car. it was close to everything either walk or drive

10/10 Excellent

Doug, Culpeper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to get a quiet nights sleep. Nothing fancy, but a great deal. Close to all the attractions, yet very quiet!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left to find another hotel
Had to wait for someone to come and check us in. Room was subpar and we left.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Inn
Faucet in the bathroom sink could only be turned to hot water and leaked EVERYWHERE. The pipes in the wall btn the bathroom and the bed alternately made noise or smelled. They had to transfer a refrigerator and microwave from another room into our room.