Ratings based on 1,562 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall a good experience

Posted Dec 5, 2017
Pros: Location, friendliness of staff clean upon check-in
Cons: Breakfast, maybe cut a deal with nearby restaurant
Location: All we wnted
People were very friendly, room was not cleaned the morning after our first night, so no fresh towels. Sunday morning the breakfast was awful- food reheated too many times, second morning better. I would stay here again because accidents happen, but probably not first choice!
Comment from Hotel Management
Dec 6, 2017 by A Young, Hotel Management
We were sorry to see that you had issues with your recent stay. You can be sure that we will make staff aware of your comments and that we are making every effort to give all our guests a clean comfortable stable.
2 out of 5
by A verified traveler from Chesapeake

Country Inn & Suites

Posted Dec 4, 2017
Pros: Daytime staff was friendly
Cons: Our room needed updated
Our room had many water stains on the ceilings and walls. The toilet didn't flush well, and the cord to the phone was broken. The daytime staff was friendly, but the man working the desk at night was not friendly at all. I would not stay here again.
Comment from Hotel Management
Dec 6, 2017 by A Young, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Should you have any concerns during or after your stay, please reach out to our manager on duty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Great location to Busch Gardens and some local restaurants
Comment from Hotel Management
Dec 4, 2017 by A Young, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to Busch Gardens this holiday season.
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Posted Nov 30, 2017
Pros: Friendly staff, good size room, good complimentary breakfast (waffles each morning but also additional hot items that changed each day),
Location: Easy short drive to Busch Gardens and Colonial Williamsburg. Outlets and restaurants 5 to10 minutes await.
Enjoyed brief two day stay. Front desk staff very friendly and we enjoyed the complimentary chocolate chip cookies each evening!
Comment from Hotel Management
Dec 4, 2017 by A Young, Hotel Management
Thank you for your recent stay with us and we are glad you enjoyed your visit in Williamsburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Posted Nov 29, 2017
My stay was very nice- from cleanliness of facility, welcoming of staff & closeness to historic sites. Breakfast was good too.
Comment from Hotel Management
Dec 4, 2017 by A Young, Hotel Management
Thank you for staying with us and we are glad you enjoyed your visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from DUBLIN VA.

nice hotel close to colonial williamsburg

Posted Nov 27, 2017
Pros: location and price
Cons: TV needs to be set higher
Location: good location for shopping, movies,colonial williamsburg and bush garden are near
good breakfast included ,T V needs to be set higher for viewing in bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Inexpensive during winter season--free breakfast.

Posted Nov 25, 2017
10 minutes from Colonial Williamsburg, Market Square and other attractions. Recently renovated.
Comment from Hotel Management
Dec 4, 2017 by A Young, Hotel Management
Thank you for your stay with us and we are glad you found our rates reasonable and breakfast that met your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Williamsburg

Nice hotel with a smokers patio

Posted Nov 21, 2017
Room was upgraded to a suite. Hotel employees were very helpful and very professional but personable. Very nice stay with no hassles.
1 out of 5
by A verified traveler

Dirty carpet, lack of breakfast food.

Posted Nov 13, 2017
Pros: Coffee Area.
Cons: Quality of breakfast. Availability of food at 8:00. It seemed like the food areas were never replenished. Grits, bread, bagels Not evident
Staff could not provide any wholewheat bread, bagels, grits. Shower was dark and cramped.
3 out of 5
Recommended
for Everyone
by A verified traveler from MD

Posted Oct 30, 2017
Pros: Close to Busch Gardens
Cons: Overall updating of finishes.
Location: Close to Busch Gardens
Wonderful staff, good accommodations, close to Busch Gardens, could use some freshening up. It was nice to have a refrigerator and microwave.