Fair facility with poor service.
Posted Aug 8, 2016 on Orbitz
The room was okay except for the non-working electrical outlets and very few towels, considering it was supposed to be two double beds for up to 4 people. But the truly disappointing features were 1) we asked for a rollout bed, which was supposed to be available, and they said they only had one and it was already in use; and 2) the ad on Orbitz said "full breakfast" - it is not 'full breakfast' - it's just barely continental breakfast, and I had to phone the office (which was locked and dark) at 8 a.m. on Sunday to find out why the breakfast room was dark and locked; the man was rather rude (it sounded like he was just waking up) and told me to "just use your key" - breakfast consisted of mini donuts, white toast,coffee, raisin bran or cornflakes, and milk and butter in the fridge. I've stayed at many properties in this chain and can't say I've had this low level of service or breakfast. And Orbitz needs to change the description to say "Continental" or "cold" breakfast only.