Very good place to stay to visit Williamsburg.
Posted Dec 31, 2016
Very nice motel...rooms are spacious and nicely appointed. Seemed quite new. The breakfast buffet is excellent. Lots of choices, hot, clean dining room and hours of operation were convenient. This motel is VERY close to Colonial Williamsburg...takes about 5 minutes to get to the Visitor's Center.
The only problem we had was that our room was not cleaned and linens not replaced one day. We were late getting back to the hotel and had to call the desk to get replacement linens. The following day, linens were replaced but no cleaning was done. It WAS Christmas Eve and Christmas Day, but if they are not planning on doing the regular schedule, I would have expected to be told, maybe even at check-in. Otherwise, very good place to stay.
Comment from Hotel Management
Jan 13, 2017 by Larry, Hotel Management
Thank you for the feedback from your recent stay here at the Embassy Suites. I am happy for the most part that you enjoyed all that our hotel has to offer. However, I would like to apologize for the lack of housekeeping service you received, I will be following up with our Housekeeping team to determine why you were missed, as this was not our intent. Thanks again and I hope to see you when your travels bring you back to Williamsburg.