Location is truly the ONLY "pro"
Posted Oct 17, 2016
This might have been the worst hotel we have ever stayed at. We arrived after a long night on the road around 11:30 p.m. -- on a Friday night! -- to find that the reception was closed, and we had to drive around Williamsburg to try to find the alternate location where we could check in. This took probably an extra 30 or 40 minutes. Not really the best start to our stay, but things only went downhill when we at last were able to open our room. This hotel is tired, shabby, and extremely poorly designed. The room had only two "double" which honestly were not even really big enough for our 11-year-old son. There was literally no place to put our suitcases down, and the circulation was so poorly designed that we had to make endless trips up and down the stairs and to our car, which had to be parked quite far away. The complimentary continental breakfast was laughable. Really, this was probably the most depressing hotel we have ever visited.
Literally the ONLY thing this hotel has going for it is that it is within walking distance to Colonial Williamsburg, so there's that. Thank goodness, because we wanted to spend as little time there as possible.
The kicker was that on Sunday when we requested our check-out time be extended by an hour so my husband could go for a run and take a shower -- we were told "no" by very impolite staff, with really no explanation. We have never had such a poor experience at other Colonial Williamsburg properties we have visited.