Do Not Book This Hotel If You Are A Nonsmoker
Posted Dec 12, 2016
Sadly, I had an experience similar to a previous reviewer. When I arrived at check-in, I was told that since I booked through Expedia, the hotel did not have to honor my preferences. (I can understand that policy to a certain extent, but not when it comes to smoking and pet rooms due to allergies and medical conditions. Also, the hotel had my cell phone number to call me ahead of time regarding this issue but they did not.) I said I didn't think I could stay in a smoking room but would check it out. It was nasty. I could not stay there. So I returned to the front desk hoping for some kind of accommodation (a refund, free future stay...) I got absolutely no remedy. After loading up on caffeine, I ended up driving home that night.