Ratings based on 1,487 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
51% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Virginia

Close to Bush Gardens and the Outlet Mall.

Posted Sep 26, 2016
Pros: Cleaniness on the inside. Maid service seemed to do a great job.
Cons: Outside was a little deceiving place was actually nice. Outside could use some cleanup.
Location: Bush Gardens, Williamsburg Outlets, Williamsburg Pottery
Zach who worked the front desk was very knowledgeable and welcoming to the Howard Johnson. Very pleasant young man!
5 out of 5
by A verified traveler from Madison Heights,VA

Nice hotel and good location

Posted Sep 19, 2016
Pros: The location was perfect for shopping, sightseeing, etc., several fast food restaurants with-in walking distance and close to the I-64 intestate if ex
Cons: Desk clerks less distracted and open a smoking area away from the front entrance of the hotel
Location: Area has great shopping and is well known as a historic area. One of our favorites was the glass blowing demonstration.
We make two + trips a year to the area for shopping and enjoying local activities. We had another chain hotel we stayed at for years, but had a BUG issue on the last visit and decided to try another hotel. Glad we did, we plan to make this our regular hotel when visiting the city. The lobby/ entry way was clean as were the rooms. We did a late check-in , but I was surprised by the desk clerks lack of interest in getting off the phone to check me in We again ran into an issue with the desk clerk when needing our room keys reactivated, too busy on a personal call to hang up and help a guest. Also no washcloths supplied in our room.
2 out of 5
by A verified traveler

Posted Sep 11, 2016
Old outdated hotel with bad customer service. Although it was cheap.
4 out of 5
by A verified traveler

Great. Decent breakfast.

Posted Sep 7, 2016
Great hotel. Unsure why it took a while day after I left to charge my account. Thought it was processed when I checked out. But other than that, it was good.
2 out of 5
by A verified traveler

Posted Sep 4, 2016
Its everything is closer like mall 5mins away bush garden about 15mins and the water USA is about 10mins
2 out of 5
by A verified traveler from virginia beach VA

Hotel facility looks old

Posted Aug 27, 2016
Hotel looks old and scary, my son doesn't feel comfortable stay at this hotel
3 out of 5
by A verified traveler from NC

Nice for the price

Posted Aug 23, 2016
Staff was great!! Needs to update pool and air conditioning in hallways and room!!! Breakfast was ok but needs some type of meat.
3 out of 5
by A verified traveler

Great for a stopping point in a long travel

Posted Aug 23, 2016
Pros: price
Wanted to rest for the night of a long travel ahead and knew I had to find a place near the highway.
1 out of 5
by A verified traveler

Not recommended

Posted Aug 22, 2016
Didn't feel safe at all, very unsatisfied . Need major improvement . They need no solicitating signs
4 out of 5
by A verified traveler

Posted Aug 22, 2016
It was nice just wish the air conditioner was on when we entered the room being that it was hot and we prepaid and and reserved our room and the jets in the tub wasn't working but other than that we had a good time