Ratings based on 533 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

Clean hotel nice staff

Posted Mar 15, 2017
This is our last minute decision and we were easily checked in! Great price and convenient amenities! Very clean rooms, very helpful friendly staff, and we loved it so we decided to stay for a 2nd night!
Comment from Hotel Management
Mar 21, 2017 by Tracy, Hotel Management
Diana, Thank you so much for taking the time and letting us know about your stay! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Was close to our destination and convient

Posted Mar 14, 2017
The lady at the desk I believe Tracy, was very friendly and helpful. Room was nice and clean. It was a very relaxing and comfortable stay. When we come back, this is where we will be staying.
Comment from Hotel Management
Mar 14, 2017 by Tracy, Hotel Management
K, Thank you so much for taking the time and mentioning me by name. I am pleased that you remembered me. We appreciate your feedback and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Clean, nice amenities. Close to Great Wolf Lodge. Great value.
Comment from Hotel Management
Feb 28, 2017 by Tracy, Hotel Management
Thank you for letting us know about your stay! We are pleased you were happy with the location of the hotel and the amenities we have to offer. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for us

Posted Feb 23, 2017
Shower curtain would not stay closed so floor got soaked.
Comment from Hotel Management
Feb 24, 2017 by Tracy, Hotel Management
We apologize you had an issue with the shower curtain during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
We have absolutely no complaints about the stay; everything about the stay was pleasant.
Comment from Hotel Management
Feb 9, 2017 by Tracy, Hotel Management
We are pleased you were satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
The price was really good. The room was nice for the price. All in all, it was a pleasant stay.
Comment from Hotel Management
Feb 9, 2017 by Tracy, Hotel Management
We are pleased to hear you enjoyed a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Offseason

Posted Feb 4, 2017
Everything was fine here. Bed was comfortable and room was clean.
Comment from Hotel Management
Feb 9, 2017 by Tracy, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Close to stuff

Posted Jan 25, 2017 on CheapTickets
Pros: Waffles
Cons: Later Breakfast
Location: Yankee Candle
OK Place To Stay. Good Breakfast and dining area.
Comment from Hotel Management
Feb 9, 2017 by Tracy, Hotel Management
Dracman, Thank you for your feedback on this survey. We hope to see you again!
4 out of 5
by Lakeisha

Posted Jan 23, 2017 on Hotels
It was very relaxing
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were able to relax during your stay with us. We look forward to your next stay. Tracy
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2017
Nice clean Hotel, excellent value for the price. Good location for nearly anything in the Williamsburg area.
Comment from Hotel Management
Jan 21, 2017 by Tracy, Hotel Management
Thank you so very much for taking the time and giving us your feed back! We are pleased that you were happy with your stay! We hope to see you again soon!