Ratings based on 811 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel!

Posted Dec 12, 2017
Pros: Like the room and location
Cons: They need to clean rooms each day, and keep things filled up and food put out at breakfast! Also back door was unlocked day and night!
Location: Pizza next door! Fast food nearby!
Check in was good! They actually changed our rooms so we could have connecting rooms , because we had 4 kids under age 10! But breakfast was only so so! They ran out of milk for cereal and orange juice, didn’t keep on top of things! We left about 9:00am,and we were at Bush Gardens until 9:00 pm, and our room had still not been cleaned! They laced some towels in it,and emptied trash , but the bed wasn’t made and floors had not been vacuumed!we had two rooms and neither had been touched! First time that has ever happened to us!! I don’t know what the problem was! Not enough help or what!also back door was unlocked day and Night! Kind of felt unsafe at night , since our rooms were next to back door!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
My room was quiet, clean and well supplied. I only had one night because of the weather....the first snow was magical...a true winter wonderland. Location of the hotel is great on a main road with plenty of amenities nearby,Wiliamsburg is a fun place to visit.
Comment from Hotel Management
Dec 13, 2017 by Tracy, Hotel Management
We are so honored that you choose us for your Winter wonderland experience. We hope to see you again! Williamsburg is also beautiful in the Spring and Summer!
3 out of 5
Recommended
for Everyone
by A verified traveler from Clifton, Va.

Comfortable and Convenient

Posted Dec 4, 2017
Pros: Location. Clean and comfortable.
Cons: Move the coffee pot from inside the bathroom counter top to out on the desk inside the room. The coffee pot is too close to the sink and toilet.
Location: Hotel is close to outlet malls, restaurants and just a few miles from the colonial area and major attractions. The pottery factory is also close by.
Nice hotel with nice rooms and comfortable and clean beds. Everything you need to spend a night or two and be close to attractions, outlet malls and good restaurants. Captain George's seafood restaurant is less than a mile down the road. Loads of pancake houses and many others available. Free breakfast as part of your stay. Staff was friendly and helpful. This hotel is located right beside a railroad track and we did "slightly" hear the train a few times but nothing so disturbing it would wake you.
Comment from Hotel Management
Dec 4, 2017 by Tracy, Hotel Management
Deb, Thank you for your review! We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Good location

Posted Dec 4, 2017
No fridge or microwave. We are used to having these in our room. Probably why the rate is so good.
Comment from Hotel Management
Dec 8, 2017 by Tracy, Hotel Management
We do have refrigerators and Microwaves on our Executive floor (5th) those rooms can also be reserved online. We hope to see you again!
3 out of 5
by A verified traveler

Train

Posted Dec 3, 2017
Pros: Right in the middle of everything, clean.
Cons: the train tracks right behind the hotel
There are train tracks right behind the hotel and a train came thru about 5 times during the night, very loud and blowing horns. So, if you like that kind of thing, this is the hotel for you.
Comment from Hotel Management
Dec 4, 2017 by Tracy, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We do not have a schedule for the trains. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with great staff located conveniently

Posted Dec 3, 2017
The beds and room were clean, there are a couple of noticeable stains on the carpet and some water stains on the ceiling that take away from the overall look of cleanliness a little. It could use updated but it was a comfortable bed and all the staff we encountered were very friendly. They gave us suggestions of shopping and places to go in the area as well; and it is about 10 minutes from Colonial Williamsburg.
Comment from Hotel Management
Dec 3, 2017 by Tracy, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Our location and friendly staff. We look forward to your next stay.
3 out of 5
by A verified traveler

Just ok

Posted Dec 3, 2017
Thought it would be better from the online pictures. Turned out to be just ok. Train runs behind the hotel all night. Beds VERY small.
Comment from Hotel Management
Dec 5, 2017 by Tracy, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Park Inn by Radisson standards.
3 out of 5
by A verified traveler from williamsburg va

Nice hotel no ammenities

Posted Dec 2, 2017
Says there is a spa which there is not and there are no mini fridges in room or microwaves. Water wouldn't get warm in shower.
Comment from Hotel Management
Dec 2, 2017 by Tracy, Hotel Management
Satin, Thank you for your review. I have taken the liberty and have read all of the property description, and do not see where it states we offer a spa. We do offer an indoor heated pool, which I hope you were able to enjoy during your time with us. We look forward to seeing you again.
3 out of 5
by A verified traveler from Millville, DE

Nice Hotel but Too Close to the Train Tracks

Posted Dec 1, 2017
Pros: Plenty of space in the room and the beds were comfortable.
Cons: Add eggs and bacon or sausage to the breakfast. Soundproofing.
Location: Convenient to everything in the Williamsburg area including Historic Williamsburg, the Outlets and Busch Gardens.
The staff was pleasant and the breakfast was fine, but the train at 6 AM and every two hours after that disturbed our rest. The room was clean with plenty of space and the beds were comfortable but I would only recommend a stay in this hotel if you are an early riser.
Comment from Hotel Management
Dec 2, 2017 by Tracy, Hotel Management
William, Thank you so much for your review. Might I suggest a room near the front of the hotel for a future visit, thus muffling the sound of the train. We are pleased you enjoyed the location of the property and we do hope to see you again!
2 out of 5
by A verified traveler from North Carolina

No refrigerator and microwave with high rate

Posted Nov 30, 2017
No refrigerator and microwave in the room with higher rate than other. Indoor pool with no heat in November at Williamsburg, VA.
Comment from Hotel Management
Nov 30, 2017 by Tracy, Hotel Management
Cindy, We apologize that the heat in the pool was an issue. I will speak with Maintenance about this issue. We Do hope you enjoyed your stay!