Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Second Stay at the Colonies

Posted Aug 19, 2015
Pros: Very well layer out, clean and convenient to most activities and shopping.
Cons: Did have a problem with the washer. It was a bit torn up on the inside.
Location: conveniently located near shopping, attractions and eateries.
We have been telling everyone we know about the Colonies since our last stay in 2013. We will definitely stay there every time we visit Williamsburg. This year we booked two units and included our inlays. We had the entire floor and it was perfect. We were able to leave the units unlocked and the children could come and go as they pleased between units. and it was still safe because of the locked entry door to the floor.
Comment from EPC
Aug 20, 2015 by Guest Relations Manager , EPC
Thank you for choosing to stay at our resort for the second time, Lisa. We are always happy to see returning guests come back. Thank you for this 5-star review. We are pleased you enjoyed your stay with us with your family and that you had a great sense of safety at our resort. See you again!
5 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Busch Gardens vacation

Posted Aug 8, 2015
Pros: How modern the room was.
Cons: Nothing I can think of - parking near our room was full, but it was fine to park in next parking lot
Location: excellent restaurants & the amusement parks are fun
We loved the Colonies - we had 2 adults & 4 kids stay in our room, and we had plenty of room. Exceeded our expectations. Enjoyed the parks and time in our room. Close to grocery store, shopping and restaurants.
Comment from Hotel Management
Aug 11, 2015 by Guest Relations Manager , Hotel Management
Maria, we thank you so much for your taking the time to share your opinion about our resort with us. It sounds like you and your family were able to have a bunch of fun at our resort and at the Busch Gardens theme park. We invite you to come back to our resort again for another great vacation in Williamsburg, VA. We would love to serve you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Good location for all the attractions.

Posted Aug 1, 2015
Loved having a full kitchen and washer/dryer. Everyday kids were eager to return back so the could go to both the pools. We loved that they offer some programs and daily events. The only thing we wish we knew ahead if time is that our room was on the third floor. With no elevator due to more of an apartment style would have been helpful. They made up for that with us by the detail of providing coffee filters, dish soap,laundr, and dishwasher pods. We had a wonderful vacation trip.
Comment from Hotel Management
Aug 3, 2015 by Guest Relations Manager , Hotel Management
Wow! Thank you so much for this fantastic 5-star review. It was a grand pleasure serving you and your family during your vacation stay. It makes us feel so good to learn when our guests and owners are having such a good time at our resort with our daily activities, programs, and amenities. We cannot wait to see you and your family again the next time you are in Williamsburg, VA.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

My family loved our stay at the Colonies!!!!

Posted Jul 29, 2015
Pros: The rooms very clean, condo living, the pools are very clean and fun. The staff is extremely professional and helpful!
Location: Bush Gardens, Water County, Shopping, restaurants, Go Car riding etc.
I would strongly recommend this condo. The suites are beautiful. The staff was great. The pool is amazing. We stayed three days, but which I stayed longer!! I will return :)
Comment from Hotel Management
Aug 3, 2015 by Guest Relations Manager , Hotel Management
Thank you! Thank you! Thank you! That is really all we can say to you and your family. We appreciate you choosing to stay at our resort. We thank you for recommending our resort to others. We are pleased to read of your satisfaction with our resort and amenities. We look forward to having you back with us again for a longer vacation stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Owings Mills, MD

3rd year in a row

Posted Jul 27, 2015
Pros: The pool was the best. It kept the kids busy for hours. I love that there are activities planned through your stay at a minimal cost.
Location: The resort is about 5 minutes from the outlets. There were restaurants, bowling alley, grocery stores, etc. close by.
This was my 3rd year staying at this resort. I am a mother of a 3yr old & 7 yr old. My room was clean overall just a little dust on pictures throughout. The room was equipped with utensils, dishes, pots & pans, etc. There was nothing lacking. The kids really loved the swimming pool and arcade. We spent most of our time at the pool so we were not able to check out the tennis & basketball court. Typically we take a drive to VA Beach but didnt have a chance this trip. I learned that there are 2 beaches about 30 minues away which would be closer. I will add them to my list for next year because we will definitely return.
Comment from Hotel Management
Jul 30, 2015 by Guest Relations Manager , Hotel Management
Thank you so much for coming back to The Colonies at Williamsburg for the third year. It is also great to see past guests and owners return again! We are thrilled to know that you and your kids were able to enjoy your vacation stay with us and have some fun in the swimming pool and arcade. Thank you for taking the time to share your comments. We definitely look forward to seeing you and your family again next year!
5 out of 5
Recommended
for Families
by A verified traveler

One of the best ever...

Posted Jul 27, 2015
Pros: Excellent attention to details
Cons: Nothing
Location: 15 minutes to Colonial Williamsburg and 17 minutes to Water Country USA
Attention to details was superior even down to the coffee filters. We have stayed in numerous rentals over the years and I must say that this was one of the best ever.
Comment from Hotel Management
Jul 29, 2015 by Guest Relations Manager , Hotel Management
Thank you for sharing your opinion on our resort, based on your recent stay with us. We are thrilled to learn that you have chosen to come back to The Colonies at Williamsburg time and time again over the years. That means you appreciate all of our efforts in helping our guests and owner enjoy their vacation time at our resort. Thank you again and we cannot wait to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
The suites are a perfect size and comfortable. Location is ok - near main road with lots of restaurants. They ran out of towels at the pool and we could not get any (not even from housekeeping). My young daughters had to walk soaking wet at 6:45 pm back to our rooms. My wife didn't even go swimming since there were no towels.
Comment from Hotel Management
Jul 24, 2015 by Guest Relations Manager , Hotel Management
We apologize for running out of towel at the pool. Surely, at the time we were trying to find some more for our guests that were in need of towels. We’re at least glad that you liked the location of our resort and the size of the units. We hope you choose to come back to our resort again the next time you are in Williamsburg, VA.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Hotel stay

Posted Jul 19, 2015
Pros: Great location--close to all the attractions and shopping.
Location: Colonial Williamsburg, theme parks, outlet shopping and plenty of food options if you want to eat out.
Accommodations were great. Clean, comfortable and homey.
Comment from Hotel Management
Jul 21, 2015 by Guest Relations Manager , Hotel Management
Thank you for your comments on our timeshare resort. We are glad you liked our accommodations and our amenities. We love to hear our guests say they enjoyed our cleanliness and how much it felt like home. See you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel next to several attractions

Posted Jul 19, 2015
Everything was great! Attractions nearby, great restaurants, shopping, and food stores!
Comment from Hotel Management
Jul 21, 2015 by Guest Relations Manager , Hotel Management
We are glad to read of your satisfaction with our resort and we are thrilled to know that everything was great! We hope we get another opportunity to welcome you back to The Colonies at Williamsburg.
3 out of 5
by A verified traveler

Location convenient but staff was indifferent

Posted Jul 5, 2015
The mattress is as hard as a rock and the towels are cheap. Also the tennis court did not open until the maintenance opened the gate which was not until 830 even though the sign stated they open at 7 am. The staff was not very customer oriented. The property and condo were spacious and clean.
Comment from Hotel Management
Jul 6, 2015 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback with us. We’re sorry you found our mattress not to your comfort level. We’re glad you at least liked our spacious condos, our cleanliness, and the location of our resort. We hope you choose to come back to The Colonies at Williamsburg so that you can receive our excellent customer service and hospitality once more.