Ratings based on 4,879 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Pros: Very clean
I found the concierge a bit pushy about listening to the time share presentation. Next time I will skip the welcome packet and go right to my room.
Comment from Hotel Management
Mar 22, 2017 by Kevin, Hotel Management
Thank you for your feedback! At Diamond Resorts International®, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it seems like we were successful based on your review. We hope to welcome you and your family back to The Historic Powhatan Resort in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay very clean need to up grade TV 📺

Posted Mar 21, 2017
Wonderful Stay very clean staff was great Beautiful place
Comment from Hotel Management
Mar 21, 2017 by Kevin, Hotel Management
Thank you for your feedback! At Diamond Resorts International®, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it seems like we were successful based on your review. We hope to welcome you and your family back to The Historic Powhatan Resort in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Valparaiso, IN

Perfect home-away-from-home.

Posted Mar 20, 2017
Pros: Lovely property. Spacious, well-appointed, very comfortable condo.
Cons: Warn prospective guests that they will be subjected to a lengthy sales pitch! Also, check-in process needs to be better staffed & streamlined.
Location: Location is close to Colonial Williamsburg, Jamestown & Yorktown historical areas, shopping & restaurants.
Our 2-bedroom 2-bathroom condo was beautiful & very comfortable! Fortunately, one of my traveling companions knew to ask for a RENOVATED unit, as not all are. Check-in was RIDICULOUSLY understaffed and LONG. Also, we did not know we would be required to sit through a nearly 2 hour long sales pitch to purchase a time-share! I was not aware Expedia represented such properties, and I am not sure I would have booked there had I known. My time would have been much better spent exploring the area with my family than being subjected to a fairly high-pressure sales pitch! The promised "breakfast" during this "event" was coffee & a granola bar.
Comment from Hotel Management
Mar 21, 2017 by Kevin, Hotel Management
• Thank you so much for sharing your feedback about your vacation at The Historic Powhatan Resort! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Historic Powhatan Resort as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
4 out of 5
by A verified traveler

2/19-2/20/17

Posted Feb 21, 2017
Pros: The room was nice and presentable
Cons: Staff
I've stayed at this resort a couple of times previously and I LOVED it, this time not so much. I had lost my credit card somehow between home and the resort, and we had to use a credit card for the deposit and all I had was cash and since we live out of state I went to a local credit union that could be used as a shared bank with my credit union. My funds weren't made available immediately and since it's a holiday weekend I would have to wait until today for my funds to be available. None the less, the hotel staff would NOT budge as far as accepting my cash for the deposit, I had shown my bank deposit and they had my credit card on file but refused to use it and were in the process of turning me away (I was very upset we traveled very far to stay here) luckily, I was able to get in touch with a friend that had to fax in a copy of her credit card and give authorization for a deposit, but to say I was very disappointed and upset since I've always had a good experience here and that incident will likely make it my last time staying there. Also, I had requested a late check out that night and they refused saying I had to wait until the am to do so, I called back at 6:30am to request a late check out and they said it was denied because they had already reached capacity....at 6:30am??? Again, the room was nice and neat but the staff was horrible with no compassion! AND the front desk manager wasn't even on site she was denying my access over the phone from home smh
Comment from Hotel Management
Feb 26, 2017 by Resort Manager, Hotel Management
Hello Anton and thank you for your feedback. We are very sorry that you were dissatisfied with your check-in experience. Unfortunately, as stated on all websites, a credit card is required for check-in and no exception can be made. We will review your late check out request with our team and appreciate you letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Posted Feb 17, 2017
My stay was good, the way the room was sat up nice. Every one treated us good. The location are close to most of the stores' you need to shop.
Comment from Hotel Management
Feb 18, 2017 by Kevin, Hotel Management
Thank you for your feedback! At Diamond Resorts International®, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it seems like we were successful based on your review. We hope to welcome you and your family back to The Historic Powhatan Resort in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort with ghost tour on the property

Posted Feb 16, 2017
Pros: Spacious rooms with a fire place very romantic.
Location: Close to shoping centers and plenty of restaurants
We had a great time we always do this was our 5th time staying and it gets better each time the beds are comfortable the resort is peaceful and its always a pleasure.
Comment from Hotel Management
Feb 17, 2017 by Kevin, Hotel Management
Thank you so much for sharing your feedback about your vacation at The Historic Powhatan Resort! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Historic Powhatan Resort as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
4 out of 5
Recommended
for Families
by A verified traveler from Mississauga, ON

Williamsburg in January

Posted Feb 5, 2017
Get historic plantation manor on site but you will stay in one of the many owner-owned condos on site. Very good facilities and activities available for the whole family. But watch out for the Timeshare sales people. They'll get you with the gifts and free stays. That's OK but be prepared to give them 2 hours. To be fair,..."It;s not Timeshare, it's a Vacation Club" where you can buy in at various levels of points. Many good resorts to go to worldwide.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you so much for sharing your feedback about your vacation at The Historic Powhatan Resort! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Historic Powhatan Resort as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love it

Posted Feb 2, 2017
I love this hotel its nice and clean the people is real nice ...feel like home
Comment from Hotel Management
Feb 2, 2017 by Kevin, Hotel Management
Thank you so much for sharing your feedback about your vacation at The Historic Powhatan Resort! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Historic Powhatan Resort as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
1 out of 5
by A verified traveler from Maryland

Be wary of resort sales approach

Posted Jan 30, 2017
Pros: Room cleanliness and fitness center.
Cons: More complete explanation of the resort-time-share promotion.
Location: Close to shopping, The College of William & Mary, and historic Williamsburg.
Excellent accommodations as usual. That said, be careful when the concierge offers you a 4 day, 3 night vacation for $149. I take full responsibility for not reading the terms and conditions of the promotion as it pertains to sitting through 90-120 minute timeshare presentation. There was not a verbal mention of this, however I should have known better and read the promotion. I was told to initial the top checkoff box. Again, shame on me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Jan 30, 2017
My stay was wonderful! The room was amazingly clean and had a full kitchen and eating space. The staff were very pleasant and helpful during my stay. The bar and grill has a nice selection of drinks and wind and the food was great. I liked the location as it was a bit off the beating path, but still close to all attractions. I highly recommend this hotel and I will stay again when I'm in Williamsburg.
Comment from Hotel Management
Jan 31, 2017 by Kevin, Hotel Management
Thank you for your feedback! At Diamond Resorts International®, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it seems like we were successful based on your review. We hope to welcome you and your family back to The Historic Powhatan Resort in the future!