Although the place looked worned it was a comfortable stay but place need some improvements cosmetically. Left an item in the room and called to retrieve it and no response yet on it being turned in by housekeeping. ??????
Comment from Hotel Management
Aug 29, 2016 by Westgate Customercare, Hotel Management
Thank you for taking the time to review the Westgate Historic Williamsburg Resort. We are in the process of renovating our units so we appreciate your understanding and patience. We encourage all our guests to make a report for lost items, prior to leaving the property, to ensure security will follow up with your request. Come back in a future opportunity. >M.B